荷兰客户顾问—全球休闲服饰品牌（远程办公，葡萄牙）
Dutch Customer Advisor for Global Casualwear Brand - Work from Home, Portugal (L
加入我们。
你是否希望为卓越的客户代表服务做出贡献？
你是否是荷兰语母语者或具备流利的英语沟通能力？
你是否希望在多元文化环境中在国外发展事业？
那么，我们正好有适合你的完美机会！
你的未来项目：加入我们的荷兰客户顾问团队。
作为客户顾问专家，你的日常职责将包括：
- 为客户提供首次接触的解决方案
- 通过书面和电话沟通提供专业的客户支持
- 建立有意义的关系，以礼貌、友好和专业的方式回答客户问题
- 达成并超越我们的客户服务质量和合规法规目标以及生产率指标
- 创造令人珍视并让我们自豪的客户体验
- 负责遵循管理层的指导并提供反馈
要胜任这一职位，你需要具备：
- 荷兰语母语或熟练水平（C2）
- 英语高级水平（至少C1），口语和书面语均需达标
- 强大的沟通能力——具备出色的电话交谈技巧、专注的倾听能力和优秀的写作能力
- 分析和解决问题的能力，注重细节
- 渴望学习和进步，具备好奇心和解决问题的能力
- 高速互联网接入及适合远程工作的条件
- 持有欧盟公民身份或葡萄牙的有效工作许可
- 是本地候选人或愿意迁至葡萄牙
福利待遇：
- 安置包
- 具有竞争力的薪资，从920€到1,426€
- 付费的专业培训
- 员工折扣
- 试用期六个月后享受私人医疗和牙科保险
- 通过各种发展计划获得晋升机会
- 趣味十足且富有参与感的公司级活动，包括我们的EverBetter健康计划
- 工作稳定性
- 终身可提升的技能和经验
- 优秀的工作文化
与Foundever®一起更进一步
我们相信难忘的员工体验。在这里，你可以提升生活质量并发展职业生涯。
立即申请！
最初发布于Himalayas
查看英文原文
Come and work with us.
Do you want to contribute to an outstanding customer representative service?
Are you Dutch native or fluent with strong English communication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our Dutch Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
- Provide first contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of Dutch (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Portugal
Benefits.
- Relocation package
- Competitive wages ranging from 920€ to 1,426€
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Originally posted on Himalayas