客户支持与外联助理 / 协调员
Client Support & Outreach Assistant / Coordinator
Landmark Ventures 是一家领先的活动制作与执行公司,拥有超过 20 年的经验,专注于打造高影响力的定制活动、专属晚宴和贵宾峰会。我们擅长将普通活动转变为非凡体验,与全球多家知名公司和品牌合作,促进有意义的联系并实现可衡量的业务成果。我们正在寻找一位积极进取、有职业素养、注重细节且值得信赖的活动经理,以支持我们蓬勃发展的活动业务的持续增长和成功。
关键职责
对外沟通
- 通过电子邮件、LinkedIn 及其他平台进行主动 outreach,与潜在客户、客户和合作伙伴建立联系
- 支持跟进、日程安排和与相关方的持续沟通
- 保持专业且清晰的书面沟通,符合客户期望
调研与线索生成
- 识别并研究公司、高管和市场机会
- 为活动和业务计划建立和管理潜在客户名单
- 收集有关行业、竞争对手和目标市场的见解
活动与运营支持
- 协助执行 outreach 和营销活动
- 在 CRM 工具(如 Salesforce、HubSpot、Google Sheets)中跟踪和更新活动情况
- 支持报告、数据管理和销售漏斗跟踪
行政与协调支持
- 安排会议、管理日历并协调跨团队工作
- 协助文档编写、报告和内部组织工作
- 支持业务、活动或客户项目中的临时任务
任职要求
- 1–4 年虚拟助理、销售支持、客户服务、业务开发或类似岗位经验
- 具备良好的英文书面和口头沟通能力
- 熟悉 outreach 工具(LinkedIn、邮件平台)和 CRM 系统者优先
- 熟练使用 Microsoft Office(Excel、Outlook、PowerPoint)和 Google Workspace
- 高度有条理,注重细节,能够处理多项优先任务
- 能够在快节奏、以截止日期为导向的环境中远程工作
- 自我驱动,具备主动性、责任感和解决问题的能力
我们看重的特质
- 在客户互动中表现出良好的沟通能力和专业素养
- 具备独立解决问题的能力和资源利用意识
- 能够适应不同类型的工作(如 outreach、调研、行政等)
- 高度的主人翁意识
查看英文原文
Landmark Ventures is a premier event production and execution powerhouse with over 20 years of experience in crafting high-impact custom events, exclusive dinners, and VIP summits. We excel at transforming ordinary events into extraordinary experiences, partnering with some of the world’s most prominent companies and brands to foster meaningful connections and deliver measurable business outcomes. We are seeking a dynamic, driven, professional, detail-oriented and trustworthy Event Manager to support the continued growth and success of our thriving Events Practice.
Key Responsibilities
Outreach & Communication
- Conduct outbound outreach via email, LinkedIn, and other platforms to engage prospects, clients, and partners
- Support follow-ups, scheduling, and ongoing communication with stakeholders
- Maintain professional and clear written communication aligned with client expectations
Research & Lead Generation
- Identify and research companies, executives, and market opportunities
- Build and manage prospect lists for campaigns and business initiatives
- Gather insights on industries, competitors, and target markets
Campaign & Operations Support
- Assist in executing outreach and marketing campaigns
- Track and update activity in CRM tools (e.g., Salesforce, HubSpot, Google Sheets)
- Support reporting, data management, and pipeline tracking
Administrative & Coordination Support
- Schedule meetings, manage calendars, and coordinate across teams
- Assist with documentation, reporting, and internal organization
- Support ad hoc projects across business, events, or client initiatives
Qualifications
- 1–4 years of experience in virtual assistance, sales support, customer support, business development, or similar roles
- Strong written and verbal English communication skills
- Experience with outreach tools (LinkedIn, email platforms) and CRM systems is a plus
- Proficient in Microsoft Office (Excel, Outlook, PowerPoint) and Google Workspace
- Highly organized with strong attention to detail and ability to manage multiple priorities
- Comfortable working remotely in a fast-paced, deadline-driven environment
- Self-starter with strong initiative, accountability, and problem-solving skills
What We Look For
- Strong communication and professionalism in client interactions
- Resourcefulness and ability to “figure things out” independently
- Adaptability across different types of work (outreach, research, admin, etc.)
- High level of ownership and reliability
ABOUT LANDMARK VENTURES:
Landmark Ventures is the ultimate dealmaking platform. A leading business advisory, investment bank, and events firm, Landmark has a 20+ year track record working with hundreds of top public companies, investment funds, and growth-oriented private companies to share deep market insights and extensive personal relationships across the enterprise software, cybersecurity, internet of things (IoT), industrial tech, artificial intelligence, sports, marketing tech, and digital media sectors.
Landmark Ventures is committed to hiring a diverse team that provides important perspectives in our work and is an equal opportunity employer that welcomes all qualified applicants regardless of race, ethnicity, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, physical or mental ability, gender identity or expression, or veteran status.
Salary: $1,400 - $1,800 / monthlyOriginally posted on Himalayas