Senior Liability Claims Adjuster - General Liability
概述高级责任索赔调整器 - 一般责任 （远程）地点：远程 （美国）时间表：全职章节核心业务小时薪水范围：$75,000 - $85,000在 CCMSI 建立你的职业生涯有目的 在 CCMSI,我们与全球客户合作解决他们最复杂的风险管理挑战，通过先进技术，协作解决问题和坚定的承诺来实现可衡量的结果。我们不仅处理索赔我们支持人。作为最大的私营第三方管理员 (TPA),CCMSI 提供定制索赔解决方案，帮助我们的客户保护他们的员工，资产和声誉。我们是一个认证的工作场所，我们的员工-所有者每天都能成长，合作和有意义贡献。职位总结 CCMSI 正在寻找经验丰富的索赔专业人员加入我们的团队担任高级一般责任索赔顾问。这是一个负责独立调查，评估，谈判和解决中等至复杂的普通责任索赔的远程索赔调整员。该角色侧重于娱乐，酒店，娱乐，零售和其他面向客户的业务涉及的现场责任暴露。在这个职位上取得成功需要强大的责任分析技能，诉讼管理经验，卓越的客户服务以及能够通过解决索赔进行处理，同时保持高质量的索赔处理标准的能力。责任 ·根据公司标准，客户要求和适用的法律独立调查，评估，谈判和解决一般责任索赔。·分析责任，损害，覆盖范围和暴露以制定有效的索赔解决策略。·在权威层面内建立和管理储备并提供及时的储备建议。·协调和管理诉讼索赔，包括与辩护律师，供应商和其他外部合作伙伴的协作。·在索赔的整个寿命中积极地与客户，索赔者，律师和其他利益相关者沟通。· 在权威和企业索赔标准范围内协商和解和索赔解决方案。·保持准确的索赔文件，报告和日记管理以确保及时进行索赔进展。·同时支持积极的客户结果和长期客户关系提供卓越的客户服务。
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Overview
Senior Liability Claims Adjuster - General Liability (Remote)Location: Remote (U.S.)Schedule: Full-Time | Core Business HoursSalary Range: $75,000 - $85,000Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.Job Summary
CCMSI is seeking an experienced claims professional to join our team as a Senior General Liability Claims Consultant. This is a remote claims adjuster position responsible for independently investigating, evaluating, negotiating, and resolving moderate to complex General Liability claims with a significant litigation component. The role focuses on premises liability exposures involving entertainment, hospitality, recreation, retail, and other customer-facing operations. Success in this position requires strong liability analysis skills, litigation management experience, exceptional client service, and the ability to manage claims through resolution while maintaining high-quality claim handling standards.Responsibilities
· Independently investigate, evaluate, negotiate, and resolve General Liability claims in accordance with company standards, client requirements, and applicable laws.
· Analyze liability, damages, coverage, and exposure to develop effective claim resolution strategies.
· Establish and manage reserves within authority levels and provide timely reserve recommendations.
· Coordinate and manage litigated claims, including collaboration with defense counsel, vendors, and other external partners.
· Communicate proactively with clients, claimants, attorneys, and other stakeholders throughout the life of the claim.
· Negotiate settlements and claim resolutions within authority and corporate claim standards.
· Maintain accurate claim documentation, reporting, and diary management to ensure timely claim progression.
· Deliver exceptional customer service while supporting positive client outcomes and long-term client relationships.
Qualifications
Required:
· 5+ years of General Liability and/or Multi-Line Property & Casualty claims handling experience.
- Demonstrated experience independently handling moderate to complex General Liability claims.
- Litigation management experience, including active involvement in litigated claim files.
- Strong experience with premises liability and bodily injury claims.
- Ability to investigate, evaluate, negotiate, and resolve claims with minimal supervision.
- Excellent verbal and written communication skills.
- Strong analytical, organizational, and negotiation skills.
- Valid adjuster license where required; New York license preferred.
- Proficiency with Microsoft Office applications.
Nice to Have:
· Experience handling claims involving entertainment, recreation, hospitality, health clubs, retail, or other customer-facing operations.
- Bachelor's Degree.
- Multi-jurisdictional claim handling experience.
- Experience presenting claim reviews or client-facing claim consultations.
- Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.
- Previous TPA experience is helpful.
How We Measure Success
Success in this role is measured through:
· Quality and consistency of claim handling.
- Timely and accurate claim investigations and resolutions.
- Effective reserve management and litigation oversight.
- Positive client feedback and service delivery.
- Compliance with corporate claim standards and client-specific handling instructions.
- Strong communication and responsiveness with clients, claimants, and business partners.
- Contribution to CCMSI's industry-leading client retention and service reputation.
Why You’ll Love Working Here
- 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
- Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
- Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
- Career growth: Internal training and advancement opportunities
- Culture: A supportive, team-based work environment
This is where we shine, and we hire adjusters who want to shine with us.Compensation & Compliance
The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.Visa Sponsorship:CCMSI does not provide visa sponsorship for this position.ADA Accommodations:CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer:CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.Our Core Values
At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
·
Lead with transparency We build trust by being open and listening intently in every interaction.
- Perform with integrity We choose the right path, even when it is hard.
- Chase excellence We set the bar high and measure our success. What gets measured gets done.
- Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
- Win together Our greatest victories come when our clients succeed.
We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you. #CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #InsuranceCareers #ClaimsCareers #GeneralLiability #LitigationClaims #RemoteJobs #IND123Originally posted on Himalayas