销售支持经理

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you.

Position Summary
Oversee ExtraHop eLearning programs, content, materials, and systems to drive a positive impact to revenue teams. With a bias for action, take initiative in addressing gaps in revenue performance through the creation of learning experiences that have a meaningful and positive impact on various sales processes and activities. This position will be a key member of the enablement team in setting standards for learning experiences and supporting the creation of best-practices and continuous improvement of eLearning content and materials
Key Responsibilities

• Design and creation of learning experiences (eLeaning course, paths, guides, videos) for onboarding, ramping, readiness, and ongoing effectiveness and accreditation

• Designing, creating, and publishing enablement experiences, including videos, guides, instructions, and lessons

• Identify key performance indicators such as surveys, assessment scorecards, and feedback that demonstrate impact and identify areas of improvement

• Manage and maintain internal eLearning Library (LMS), including full lifecycle of creation, updating, and archiving

• Create and maintain a library of multimedia assets for use by other team members in building eLearning and live sessions

• Analysis of needs, planning, building, and execution of programs

• Collaborate with stakeholders and subject matter experts to ensure high-quality and impactful learning experiences through content, messaging, visuals, videos, and materials that support how sellers learn

• Collaborate with teammates on best practices for enablement experiences, reusable templates, and internal guides for consistent quality and high-impact

• Apply the latest sales enablement techniques and instructional design principles

• Support additional projects focused on improving sales effectiveness

• Work cooperatively with others within the organization and other cross-functional stakeholders.

• Work well in fast-paced, high-stress environments.

• Has predictable, reliable attendance.

Required Qualifications

• 4 year college degree

• 5 Years of experience in revenue enablement in creating eLearning, enablement programs, facilitating learning sessions, and driving positive impact to sales teams

Preferred Qualifications

• Experience planning, designing, and creating learning experiences for revenue-generating teams (SDR, BDR, sales, sales engineering)

• Certifications or training in revenue enablement courses and programs

Skills and Competencies

• Sales enablement platforms (HighSpot, Showpad, Seismic, and others)

• Learning Management System experience (Lessonly, SkillJar, Docebo, and others)

• Cloud office suites: Google Suite, Microsoft Office 365

• Learning design tools

• Basic video editing and production skills

• Experience with sales methodologies, frameworks, and processes

• Live facilitation experience (over Zoom/Teams or in-person classroom)

The salary range for this role is $135,000 - $149,000 + bonus + benefits

ABOUT EXTRAHOP

ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments.

This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner® Magic Quadrant for Network Detection and Response™, the 2025 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2025 Gigamon® Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in-depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise.

OUR VALUES

Our culture is rooted in our five Values. These set the expectations for how we work individually and collectively as a team.

Lead with Purpose: We are driven to deliver results that create a positive impact for our customers, partners, and colleagues.

Act with Integrity: We operate with transparency, authenticity, and always in the best interest of the company.

Find a Way: We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done.

Innovate: We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status quo.

Share Success: We run together, we win together. We value diverse perspectives, hold space for all voices, and achieve the best results as a team.

BENEFITS

Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:

• Health, Dental, and Vision Benefits

• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time

• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan

• FSA and Dependent Care Accounts + EAP, where applicable

• Educational Reimbursement

• 401k with Employer Match or Pension where applicable

• Pet Insurance (US Only)

• Parental Leave (US Only)

• Hybrid and Remote Work Model

Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!

To learn more, visit our website or follow us on LinkedIn.

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Originally posted on Himalayas