Flight Coordinator - US Based
概述索拉尔斯航空目前正在寻找一名经验丰富的飞行协调员。理想候选人将是一个愿意超越我们的客户和飞行人员服务水平的团队参与者。飞行协调师作为 Solairus 航空客户 (飞机所有人和租客户)和飞行船员和维护人员之间的飞机安排中心联系点。该职位负责规划飞机和船员以及与计划旅行结合的所有服务的安排。基本责任/义务 ·收到客户的旅游请求并与他们一起工作来安排飞机。· 提供客户创造性的解决方案,有效满足其旅行需求,同时确保运营安全和遵守规则和政策 · 为客户提供每次航班的详细飞行路程 · 有效地准确地向客户,客户人员以及 Solairus 飞行员工和维护人员传达所有机器时间表信息。· 根据需要安排出游物流和服务项目来支持客户和船员,包括:·为飞行员 (酒店,租车等)进行旅游安排 ·按要求安排乘务服务 (餐饮,地面交通等). · 安排着陆和飞行许可证,机场空中航班,地面处理,安全和海关清单的国内和国际目的地·协助船员签证和其他国际入境要求 · 为各政府机构提供必要文件并与其进行国内和国际运营沟通,包括海关和移民。· 与指挥官协调飞机运动以确保所有航空空间,机场和职务时间限制都遵守 · 向客户提供后续航线,并确保根据日程安排和确认的所有支持服务。· 监督飞行人员的飞行和职务时间限制,以确保遵守适用的联邦航空法规和 Solairus 航班操作手册。· 在必要时协助飞行员进行旅行分析和计划,确定可行性,选择停油,增加机组人员等。·保持所有客户和飞行员联系信息及每个分配帐户的优先级数据库,以便它容易向所有飞行追随者提供。
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Overview
Solairus Aviation is currently seeking an experienced Flight Coordinator. The ideal candidate will be a team player that is willing to go above and beyond to ensure the highest levels of service to our clients and flight crews. The Flight Coordinator serves as the central point of contact for aircraft scheduling between Solairus Aviation clients (aircraft owners and charter customers) and flight crew and maintenance personnel. The position is responsible for scheduling the aircraft and crew and for arranging all services in conjunction with scheduled trips.
Essential Responsibilities/Duties
- Receive trip requests from clients and work with them to schedule the aircraft.
- Provide clients with creative solutions to effectively meet their travel needs while ensuring safety of the operation and adherence to regulations and policies
- Provide clients with a detailed flight itinerary for each trip
- Effectively and accurately communicate all aircraft schedule information to client, client’s staff, and Solairus flight crew and maintenance personnel.
- Arrange trip logistics and service items as necessary to support the client and crew, including:
- Make travel arrangements for flight crew (hotels, rental cars, etc)
- Arrange passenger services as requested (catering, ground transportation, etc.)
- Arrange landing and over-flight permits, airport slots, ground handling, security, and customs clearances for domestic and international destinations
- Assist crew with visas and other international entry requirements
- Provide required documentation for and communicate with various government agencies for domestic and international operations, including Customs and Immigration as applicable.
- Coordinate aircraft movement in concert with the Pilot in Command to ensure that all airspace, airport, and duty time restrictions are complied with
- Provide flight following to clients and ensure that all support services are arranged and confirmed per the schedule.
- Monitor flight and duty time limitations for flight crews to ensure compliance with applicable Federal Aviation Regulations and Solairus Flight Operations Manuals.
- Assist flight crew as necessary with trip analysis and planning to determine feasibility, options for fuel stops, crew augmentation, etc.
- Maintain a current database of all client and flight crew contact information and preferences for each assigned account so that it is readily available to all Flight Followers.
Qualifications
- Excellent Interpersonal and Customer Service Skills
- Four-year college degree preferred
- Ability to work with the Solairus flight planning and scheduling software, and the Microsoft Windows and Office Software.
- Ability to interact effectively as a team member with other Flight Coordinators.
- Ability to maintain strict confidentiality in all cases regarding client information and travel schedule.
- Knowledge of aircraft dispatch principles and aircraft trip planning principles including knowledge of FAA regulations, airport information, resources available for trip planning, aircraft and trip support, and weather monitoring.
- Ability to quickly learn and assimilate Solairus flight operations standards and policy.
- Well organized and meticulous
- Ability to plan and to prioritize work with limited supervision
Additional Information
Salary $70,000 - $80,000
Originally posted on Himalayas