项目经理 - 电子商务
Project Manager - E-Commerce
BlueTuskr 是一家专为电商品牌打造的全服务电商增长代理机构。我们结合付费媒体、自有媒体、创意和分析，帮助客户实现盈利增长。我们的团队由在各自领域深耕的专业人士组成——他们不仅专注于自己的专业领域，也致力于所服务品牌的成功。
这不是一个“样样通但样样松”的环境。我们雇佣的是在自己领域出类拔萃的人才，然后给予他们资源和自主权，让他们把工作做好。
职位机会
我们正在寻找一名项目经理，确保客户的项目按时、按计划、无纠纷地进行。向高级项目经理汇报，你将负责客户项目的日常执行——协调付费媒体、创意、自有媒体和分析团队，确保没有遗漏。
这个职位既涉及流程，也涉及人际沟通。你需要能够发现工作中存在的低效环节并加以改进——不只是让流程正常运转，还要让流程更高效。你将与高级项目经理紧密合作，优化工作流程，缩短时间线，并建立系统，使不断壮大的团队在保持质量的同时实现扩展。
这个职位适合那些喜欢结构化工作、对失误极度敏感，并真正享受让混乱流程变得清晰的人。
你将负责的工作内容
日常执行
- 管理一组客户账户的日常流程，跟踪交付物、截止日期和跨团队的依赖关系
- 确保项目在预算和时间范围内，提前识别风险并防止问题发生
- 在共享客户工作中，作为付费媒体、创意、自有媒体和分析团队之间的纽带
- 在 Asana 中维护准确且最新的项目状态，让整个团队了解当前进展
流程优化
- 识别现有流程中的瓶颈和低效环节并提出解决方案
- 与高级项目经理合作，设计、记录并实施改进后的流程和模板
- 标准化项目范围定义、追踪方式以及部门间的交接流程
- 随着团队和客户数量的增长，持续优化内部系统
客户与团队协作
- 支持客户关于时间线、交付物和项目状态的沟通
- 提前向上级项目经理汇报问题，附上背景信息和建议的下一步行动
- 与客户负责人协调，确保客户期望与实际交付内容一致
- 协助新客户的上线以及新团队成员的入职
查看英文原文
BlueTuskr is a full-service e-commerce growth agency built exclusively for e-commerce brands. We combine paid media, owned media, creative, and analytics to help our clients scale profitably. Our team is made up of specialists who are deeply invested in their craft — and in the success of the brands they serve.
This isn't a “jack of all trades” environment. We hire people who are exceptional at what they do, then give them the resources and autonomy to do it well.
The Opportunity
We're looking for a Project Manager to keep our client engagements on time, on scope, and drama-free. Reporting to the Lead Project Manager, you'll own the day-to-day execution of client projects — coordinating across paid media, creative, owned media, and analytics so nothing falls through the cracks.
This role is as much about process as it is about people. You'll be expected to spot inefficiencies in how work moves through the agency and fix them — not just keep the trains running, but make the tracks better. You'll work closely with the Lead Project Manager to refine workflows, tighten timelines, and build the systems that let a growing team scale without losing quality.
This role is ideal for someone who's energized by structure, allergic to dropped balls, and genuinely enjoys making a messy process cleaner.
What You'll Own
Day-to-Day Execution
- Manage the daily workflow for a portfolio of client accounts, tracking deliverables, deadlines, and dependencies across teams
- Keep projects on scope and on schedule, flagging risks before they become problems
- Serve as the connective tissue between Paid Media, Creative, Owned Media, and Analytics on shared client work
- Maintain accurate, up-to-date project status in Asana so the whole team knows where things stand
Process Improvement
- Identify bottlenecks and inefficiencies in existing workflows and propose fixes
- Partner with the Lead Project Manager to design, document, and roll out improved processes and templates
- Standardize how projects are scoped, tracked, and handed off between departments
- Continuously refine internal systems as the team and client roster grow
Client & Team Coordination
- Support client communication around timelines, deliverables, and project status
- Escalate issues to the Lead Project Manager early, with context and recommended next steps
- Coordinate with account leads to make sure client expectations match what's actually being delivered
- Help onboard new clients and new team members into BlueTuskr's project workflows
Reporting & Visibility
- Maintain clear, current reporting on project health, timelines, and workload across accounts
- Flag capacity or resourcing issues before they affect delivery
- Contribute to internal reporting on process performance and team throughput
Who You Are
Skills get you in the door. These are the qualities that make you right for this role:
- You're organized by nature. Nothing sits in your inbox or your task list without a plan attached to it.
- You spot problems before they spot you. You catch scheduling conflicts and scope creep early.
- You improve what you touch. You don't just follow a process — you notice when it's broken and say so.
- You communicate clearly and often. Teammates and clients always know where things stand.
- You stay calm under pressure. Competing deadlines don't rattle you — you prioritize and move.
- You're coachable. You take direction well from the Lead Project Manager and apply feedback quickly.
What Success Looks Like
In your first 90 days:
- You've learned BlueTuskr's project workflows and tools, and you're managing your portfolio independently
- You've built working relationships with the Lead Project Manager and cross-functional teams
- You've identified at least one process gap and proposed a concrete fix
- Clients and teammates see you as reliable and on top of the details
By the end of year one:
- Your accounts run smoothly, with minimal escalations and consistently meet deadlines
- You've helped design and implement process improvements that are now standard practice
- You're trusted with increasing scope and complexity, and are a go-to resource for other team members
- You're operating as a true partner to the Lead Project Manager in running the department
Requirements
Must-Have:
- 2–4 years of project management experience (agency experience strongly preferred)
- Experience managing multiple concurrent projects or accounts with competing deadlines
- Proficiency with Asana or similar project management tools
- Strong proficiency in Google Sheets and comfort working in Slack
- Excellent written and verbal communication skills
- A process-first mindset — you default to documenting and improving, not just doing
Strong Differentiators:
- E-commerce or D2C industry experience
- Experience working directly with cross-functional marketing teams (paid media, SEO, creative)
- Familiarity with reporting or dashboard tools
- Bachelor's degree or equivalent experience
Benefits
- Fully remote
- Unlimited paid time off
- Flexible hours
- Internet, mobile phone, and gym reimbursements after 90 days
Originally posted on Himalayas