用户体验研究员（主持专家）
UX Researcher (Moderation Specialist)
Geo: 墨西哥城
短期合同：2026年11月2日至11月30日
Pulse Labs 正在为全球顶尖科技公司赋能洞察力并提升用户体验。我们正在革新产品开发，在产品生命周期的每个阶段——从构思到上市及以后——提供以用户为中心的、可操作的洞察力。我们帮助谷歌和亚马逊等顶级科技公司打造和优化具有颠覆性的移动、智能家居、智能汽车和人工智能产品。
我们正在寻找一位具备定性研究（如一对一访谈和焦点小组）主持经验的UX研究员，以挖掘有意义的用户洞察，从而影响产品策略、设计决策和客户体验。你将直接与客户合作，帮助他们设计和执行定性研究，并作为团队中不可或缺的一员，与一群才华横溢且专注的UX研究员和分析师共同工作。我们处于一个快节奏、响应迅速的环境中，严谨和质量是首要任务。你将深入分析丰富的视频和调查数据，解读结果并产出客户可用的报告。
这是一个100%全职（即每周40小时）的远程职位，需与东部时区有部分重叠时间。有时你需要在标准工作时间前后，包括周末，工作以确保质量和按时交付客户成果。
如感兴趣，请将简历发送至
主要职责
- 与客户紧密合作，根据客户需求、时间表和业务目标规划研究项目。
- 执行研究项目，确保研究方法和分析的科学性。
- 主持一对一访谈和焦点小组，包括准备主持人指南和视觉辅助材料。
- 制作引人注目的要点总结、评分卡、执行摘要、最终报告、幻灯片等。
- 在研究规划、执行和交付过程中为客户提供支持，可能包括向总监或副总裁级别汇报研究结果。
- 与分配到你项目的样本和研究运营团队成员紧密合作，确保执行顺利进行，收集的数据符合要求。
- 分析参与者视频和转录文本、调查和其他研究数据，为客户提供关键研究发现和建议。
- 优先条件
- 硕士学位
- 在代理机构或咨询环境中有工作经验
查看英文原文
Geo: Mexico City
Short Term Contract: 2 November through 30 November, 2026
Pulse Labs is empowering insights and elevating experiences for the world's top technology companies. We're revolutionizing product development delivering human-centered, actionable insights at every stage of the product lifecycle from inception to market release and beyond. We empower top tech companies like Google and Amazon to create and refine paradigm-shifting mobile, smart home, smart vehicle, and AI products.
We're looking for a UX Researcher with expertise in moderating qualitative research (e.g., IDIs and focus groups) to uncover meaningful user insights that shape product strategy, design decisions, and customer experience. Working directly with clients, you will help them design and execute qualitative research and will be a team-player who is an integral member of a talented and dedicated group of fellow UX researchers and analysts working in a fast-paced, rapid-response environment where rigor and quality are paramount. You’ll dive deep into rich video and survey data to analyze and interpret findings and produce client-ready reports
This is a 100% full-time (i.e., 40 hours per week) remote Mexico-City-based position, with some overlap of Eastern Time Zone required. At times, you will be required to work before and after standard work hours, including weekends, to ensure quality and on-time client delivery.
If interested, please email your resume to
Key Responsibilities
- Work closely with customers to plan research projects according to customer requirements, timelines, and business goals.
- Execute research projects ensuring sound research methodology and analysis.
- Moderate IDIs and focus groups, including preparing moderator guides and visual aids.
- Create compelling Toplines, Scorecards, Executive Summaries, Final Reports, Slide Decks, etc.
- Provide support to customers throughout the research planning, execution, and delivery process that may include presenting research findings up to the Director or VP level.
- Work closely with the Panel and Research Operations team members assigned to your projects to ensure execution is on track and data collected aligns with the requirements.
- Analyze research study responses from participant videos and transcripts, surveys, and other study data to develop key research findings and recommendations for customers.
Preferred Qualifications
- Masters Degree
- Experience working in an agency or consulting environment conducting research.
- Experience working at or with early-to-mid stage startups.
- Experience working at or with FAANG/top tech companies.
Requirements
- 3+ years working in a qualitative research role in a detail-oriented research operations environment.
- 3+ years of IDI and focus group moderation experience (remote and in-person).
- Fluency in both Spanish and English with excellent written and verbal communication in both
- Expertise with data collection, analysis, and interpretation.
- Expertise leading complex, multi-faceted research projects.
- Knowledge of the end-to-end research lifecycle, including research methods/approaches and common analyses, specifically those related to UX.
- Prior success maintaining strong relationships with customers, vendors, and team members.
- High attention to detail and ability to recognize patterns and anomalies in qualitative and/or quantitative data.
- Ability to translate qualitative insights into actionable recommendations and present in compelling reports.
- Comfort presenting your own research and research prepared by others to senior-level stakeholders.
- A strong sense of ownership, transparency, detail-orientedness, and ability to self-initiate.
- Very comfortable using emerging technologies and different software systems.
- High comfort working with Google Docs, Google Sheets, or similar products.
- Collaborative attitude and ability to foster a positive work environment.
- Experience and comfort working on a team of researchers as well as alongside operations personnel in a rapid-response, often ambiguous environment.
- Undergraduate degree in psychology, research methods, human computer interaction, sociology, or related field.
Originally posted on Himalayas