资深产品设计师
Staff Product Designer
我们团队致力于通过Elation——一款基于云的SaaS临床平台，提升医生和患者的生活质量。我们打造了一款用户喜爱的产品，我们将继续通过与用户共情，帮助他们克服最大的挑战来保持这一优势。在Elation进行设计是令人谦逊、具有挑战性且富有成就感的。我们的用户从事的工作影响着人类生命，我们的工具可以成就或破坏这项工作。
职位描述
作为高级产品经理，你将负责主导初级护理医生的工作流程设计。你需要深入了解他们的工作流程，以激发AI原生体验，同时保持对日常临床实践的把握。
这个职位适合一位能够创建并倡导有说服力的UX策略和体验愿景，并指导多个小组工作的人员。你将塑造交互模式并参与视觉语言的发展——同时以精湛的技艺、好奇心和协作方式为周围的设计师树立标杆。
临床医生多次将Elation评为“KLAS最佳”，这反映了我们在所有产品中以临床医生为中心的方法。你将向首席产品官汇报，你在团队内可以自主工作，同时与一个高度协作和充满好奇心的中央设计团队保持联系。你还会在我们的在职医生、用户以及组织内的其他团队中找到热情的合作伙伴。
如果你希望在一个设计与医疗保健交汇的地方从事复杂而有意义的工作，我们期待收到你的申请！
你将负责（职责）
- 深入了解我们的用户——他们的痛点、工作流程和需要完成的任务，确保我们始终解决正确的问题。
- 从发现到交付，主导设计流程，对解决方案的方向和细节做出关键决策。
- 与产品和工程团队合作，推动你所负责领域的战略方向，预测你的解决方案对用户的影响。
- 跨职能协作，提供清晰、一致且高质量的用户体验。
- 作为AI原生的设计领导者，你将在用户界面和后端体验中平衡前沿技术与患者安全和准确性。
- 定义并负责你解决方案的用户满意度和可用性指标，确保团队对如何衡量成功达成一致。
- 作为设计团队的领导者，进行指导
查看英文原文
Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. We’ve built a product that users love, and we plan to keep it that way by continuing to empathize with users and help them overcome their most significant challenges. Designing at Elation is humbling, challenging, and rewarding. Our users do work that affects human lives, and our tools can make or break that work.
The Role
As a Staff Product Designer, you'll lead the design for how primary care clinicians work. You’ll develop a deep understanding of their workflows to inspire an AI-native experience while keeping the team grounded in day-to-day clinical practice.
This role is for someone who creates and champions compelling UX strategy and experience visions while guiding work across multiple squads. You'll shape interaction patterns and contribute to visual language development — all while modeling the craft, curiosity, and collaborative ways of working that raise the bar for designers around you.
Clinicians have repeatedly awarded Elation "Best in KLAS" in our category, a recognition that reflects our clinician-first approach to everything we build. Reporting up through our Chief Product Officer, you'll work autonomously within your team while remaining connected to a centralized design group that is deeply collaborative and curious. You'll also find enthusiastic partners in our on-staff physicians, our users, and teams across the organization.
If you want to do complex, meaningful work at the place where design and healthcare intersect, we'd love to hear from you!
What You'll Do (Role and Responsibilities)
- Deeply understand our users — their problems, workflows, and jobs-to-be-done — to ensure we are always solving for the right thing.
- Own and lead the design process from discovery to delivery, making key decisions on solution direction and details.
- Drive the strategic direction of your domain in partnership with Product and Engineering, forecasting the impact of your solutions on users.
- Collaborate cross-functionally to deliver a clear, consistent, and high-quality user experience.
- As an AI-native design leader, you will balance cutting-edge technology with patient safety and accuracy across user-facing and backend experiences.
- Define and own the user satisfaction and usability metrics for your solutions, ensuring the team is aligned on how to measure success.
- Be a leader on the design team by mentoring other designers, leading design critiques, and driving initiatives that improve our culture, tools, and processes.
What We're Looking For (Experience and Skills)
- 8+ years of experience designing and shipping complex, web-based products in a cross-functional team.
- A strong portfolio demonstrating your ability to navigate ambiguous problem spaces, from research and strategy through to polished, human-centered user experiences. Your portfolio should showcase your strengths in UX, UI, and visual design.
- Proven experience in leading and executing a variety of user research methods.
- Excellent communication and collaboration skills, with a track record of building strong partnerships with Product and Engineering.
- Experience in designing for complex workflows is a must; experience in healthcare or with AI-powered experiences is a strong plus.
SALARY RANGE: $160,000 - 185,000 USD
Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.
We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.
Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.