Marketplace Success Lead (Sports Cards)
关于 Veriswap,Veriswap 是一个交易卡的交换市场，在10亿美元以上的体育卡二次市场内运营。我们专注于创建一个新的交换经济，因为我们认为交换市场比收藏品现金销售市场大5倍。我们的使命是通过让收藏商随时随地交易体育卡的能力来赋予他们权力。我们仅在3年内完成了超过1.6亿美元的交易，平台上的交易规模达到3.0万美元。我们为12万人服务，交易卡市场处于历史高峰，过去一月出售了4亿美元以上。我们的创始团队来自哥伦比亚省 （前金融）和布朗 （前谷歌）. 我们正在共同构建一些真正令人兴奋的东西，并寻找有动力的人来帮助塑造收藏品未来。你带来的 · 激情和深入知识关于高端体育卡 （完成销售，行业趋势，收藏者心理学等）· 5年以上客户支持和/或销售经验 · 废弃和高级机构思维方式，倾向于快速启动实验，从不完美的数据中学习，并且只能扩展运作的规模。· 每天每小时都需要速度和响应性 责任 ·让 VIP 员工感觉到极端的热情，我们是他们卡片流程中所信任的顾问，无论这是否意味着发短信给他们，计划特殊活动，见面他们一个接一个，交付卡片在他们门口。·创造一个世界，我们的客户支持团队尽快处理 VIP 请求的地方。·激励 VIP 用户完成更多交易。·教育和提供公平的建议关于卡片。· 你和你的依赖者 （包括 HSA）的竞争性医疗福利。
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About Veriswap
Veriswap is a barter marketplace for trading cards, operating within the $10B+ sports card secondary market. We’re focused on creating a new swap economy because we believe the swaps market is 5x larger than the cash sales market for collectibles. Our mission is to empower collectors by enabling them to trade sports cards anytime, anywhere.
We’ve completed over $160M in transactions in just 3 years, with trades as large as $300K on the platform. We serve 120,000 users and the trading card market is at all-time highs, with $400M+ of cards sold in the last month.
Our founding team comes from Columbia (ex-finance) and Brown (ex-Google). Together, we are building something truly exciting and are looking for driven individuals to help shape the future of collectibles.
What You Bring
- Passion and deep knowledge about high end sports cards (completed sales, industry trends, collector psychology, etc)
- 5+ years of customer support and / or sales experience
- Scrappy and high-agency mindset, with a bias toward quickly launching experiments, learning from imperfect data, and scaling only what works.
- Speed and responsiveness at all hours of the day
Requirements
Responsibilities
- Make VIPs feel extreme hospitality, and that we are trusted advisors in their card process, whether that means texting them, planning special events, meeting them one by one, delivering cards to their doorstep
- Create a world where VIP requests are handled ASAP by our customer support team
- Motivate VIP users to complete more trades
- Educate and give fair advice on cards
What you’ll get from Us
- Autonomy and ownership on projects that matter
- Opportunity to work with some of the most passionate collectors on our platform
- $200/month wellness stipend
- 401(k) retirement benefits
- Unlimited vacation policy
- Generous paid parental leave
- Competitive healthcare benefits, including HSA, for you and your dependent(s)
Originally posted on Himalayas