高级运营经理 | 总部
Senior Operations Manager | Head Office
你好！
我们是Boosta，一家科技控股公司，致力于创建、开发和投资具有全球潜力的数字业务。目前，我们与来自世界各地的800多名专家合作，数百万用户使用我们的产品和服务。
我们正在寻找一位高级运营经理，以推动运营效率、改进业务流程并加强团队间的协作。在此职位中，你将把运营挑战转化为实际解决方案，引入有意义的改进，并确保运营团队的一致性和高质量执行。
你将负责：
- 创建、优化、文档化并维护运营流程。
- 使用数据、自动化和AI驱动工具推动持续流程改进。
- 实施、监控并改进业务流程效率指标。
- 支持并改进Jira中的项目、仪表盘和工作流。
- 协调旨在提高运营效率的项目，包括计划、执行和评估。
- 建立并完善业务单元与运营团队之间的跨职能协作，打破信息孤岛，确保协调一致的执行和交付。
- 确保运营团队在服务交付模型上的持续高质量执行，重点关注SLA合规性、明确的责任归属和预期结果。
- 管理部分运营预算并优化支出。
我们期望你：
- 至少有2年在员工超过200人的公司担任运营经理的经验。
- 有实际经验构建、文档化和改进业务流程，使其清晰、高效且一致。
- 具备强大的协作能力，能够协调不同团队和部门的工作。
- 有推动变革和引入新想法的实际能力，即使没有直接管理权。
- 分析型思维，能够将数据和运营挑战转化为清晰、实用的解决方案。
- 高级的Google Sheets或Excel技能，包括公式、数据透视表和基础自动化；有构建报告和跟踪系统经验者优先。
- 有Jira使用经验者优先。
你的入职流程：
- 第一步：初步筛选。
- 第二步：面试。
- 第三步：最终面试。
- 第四步：背景调查。
- 第五步：录用通知！
我们提供：
- 28个工作日的带薪假期。
- 弹性工作时间和远程办公的可能性。
- 医疗保险和心理健康护理。
- 补贴
查看英文原文
Hi!
We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We are looking for a Senior Operations Manager to drive operational efficiency, improve business processes, and strengthen collaboration across teams. In this role, you will turn operational challenges into practical solutions, introduce meaningful improvements, and ensure consistent, high-quality execution across operational teams.
What you will do:
- Create, optimize, document, and maintain operational processes.
- Drive continuous process improvement using data, automation, and AI-driven tools.
- Implement, monitor, and improve business process efficiency metrics.
- Support and improve projects, dashboards, and workflows in Jira.
- Coordinate projects aimed at improving operational efficiency, including planning, execution, and evaluation.
- Build and refine cross-functional alignment between business units and operational teams, breaking down silos and ensuring coordinated execution and delivery.
- Ensure consistent and high-quality execution of service delivery models across operational teams, with a focus on SLA compliance, clear ownership, and expected outcomes.
- Manage selected operational budgets and optimize expenses.
What we expect from you:
- At least 2 years of experience as an Operations Manager in a company with 200+ people.
- Hands-on experience building, documenting, and improving business processes, making them clear, efficient, and consistent.
- Strong collaboration skills, with the ability to align and coordinate work across different teams and departments.
- Proven ability to drive change and introduce new ideas, even without direct authority.
- Analytical mindset, with the ability to turn data and operational challenges into clear, practical solutions.
- Advanced Google Sheets or Excel skills, including formulas, pivot tables, and basic automation; experience building reports and tracking systems.
- Strong experience working with Jira is a plus.
Your journey with us:
- Step 1: Pre-screen.
- Step 2: Interview.
- Step 3: Final interview.
- Step 4: Reference check.
- Step 5: Job Offer!
What we offer:
- 28 business days of paid off.
- Flexible hours and the possibility to work remotely.
- Medical insurance and mental health care.
- Compensation for courses, trainings.
- English classes and speaking clubs.
- Internal library, educational events.
- Outstanding corporate parties, teambuildings.
Originally posted on Himalayas