Technical Support Engineer / Linux Systems Administrator (L2/L3)
在 TechBiz 全球，我们正在为我们的顶级客户提供招聘服务。目前我们正在寻找专业的技术支持工程师/Linux 系统管理员加入我们的客户团队之一。如果你在创新环境中成长的兴奋机会，这可能是适合你的。关键责任 · 基础设施合作：在技术团队内管理和维护 GNU/Linux 操作系统和虚拟化/容器化环境 （OpenVZ,KVM,Docker 等）. · Web Hosting 运营：参与部署，管理和解决行业标准控制面板 （如 cPanel/WHM,Plesk）在共享托管环境中。·应用程序和 Web 堆支持：在基于普通的网络技术，框架和 CMS 平台 （WordPress,Laravel 等）上构建的网页应用程序进行故障处理和优化。协助客户并解决与 PHP 有关的复杂问题，了解 Node.js 和 Python 堆被认为是强大的增益。·网络和安全操作：帮助配置和维护协议网络，防火墙和 WAFs (ModSecurity,Imunify360). 与团队合作识别，应对和缓解安全事件 （恶意软件，Phishing,DoS 等）. ·邮件服务器管理：解决邮件流量和可交货性问题，你已经熟悉 Exim,Dovecot,SPF,DKIM,DMARC 以及外部邮件继电器的使用。· 性能与德沃普斯：协助日常监测服务并执行 Apache,Nginx,LiteSpeed 和数据库引擎 （主要是 MySQL/MariaDB,很少 PostgreSQL 和 Redis）的性能调整。· 可靠性和迁移：支持基础设施项目，包括帐户迁移，VM 和邮政系统。帮助在灾难恢复，备份，故障和缓存/CDN 策略中进行检查和实施。要求 · 需要资格经验：经验多年的网络托管行业，技术支持和系统管理。· OS 掌握：Linux 系统管理和故障解决方面的先进熟练知识。对 Windows Server 环境 （包括 IIS,MSSQL）的熟悉度为跨平台支持案例。·托管堆：深入了解 cPanel/WHM 生态系统，CloudLinux (LVE,CageFS, Selectors),PHP 配置以及典型的共享托管限制和解决方案。除了已证明的专业知识配置，管理和扭曲。
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At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently looking for a dedicated Technical Support Engineer / Linux Systems Administrator to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Key Responsibilities
- Infrastructure Collaboration: Work within the technical team to administer and maintain GNU/Linux operating systems and virtualized/containerized environments (OpenVZ, KVM, Docker, etc).
- Web Hosting Operations: Participate in the deployment, management, and troubleshooting of industry-standard control panels (like cPanel/WHM, Plesk) within shared hosting environments.
- Application & Web Stack Support: Troubleshoot and optimize web applications built on common web technologies, frameworks and CMS platforms (WordPress, Laravel, etc.). Assist clients and resolve complex issues related to PHP, with knowledge of Node.js and Python stacks considered a strong plus.
- Network & Security Operations: Help configure and maintain network protocols, firewalls, and WAFs (ModSecurity, Imunify360). Work with the team to identify, respond to, and mitigate security incidents (malware, phishing, DoS, etc.).
- Mail Server Administration: Troubleshoot mail flow and deliverability issues, you are already familiar with Exim, Dovecot, SPF, DKIM, DMARC, and the use of external mail relays.
- Performance & DevOps: Contribute to routine service monitoring and execute performance tuning across Apache, Nginx, LiteSpeed, and database engines (mainly MySQL/MariaDB, and rarely PostgreSQL and Redis).
- Reliability & Migrations: Support infrastructure projects, including migration of hosting accounts, VMs, and mail systems. Assist in testing and implementing disaster recovery, backups, failovers, and caching/CDN strategies.
Requirements
Required Qualifications
- Experience: Several years of hands-on experience in the web hosting industry in both technical support and system administration.
- OS Mastery: Advanced proficiency in Linux system administration and troubleshooting. Familiarity with Windows Server environments (including IIS, MSSQL) for cross-platform support cases.
- Hosting Stacks: Deep understanding of the cPanel/WHM ecosystem, CloudLinux (LVE, CageFS, Selectors), PHP configuration, and typical shared hosting constraints and workarounds. In addition to proven expertise configuring, managing, and troubleshooting HTTP web servers (Apache, Nginx, LiteSpeed, etc.).
- Web Technologies: Strong grasp of web server mechanics, relational/NoSQL databases, and the ability to debug complex web apps at the server level.
- Networking Fundamentals: Solid understanding of TCP/IP, DNS, and network protocols.
- Communication: Strong ability to manage escalated support tickets and collaborate with peers to provide custom technical solutions for clients.
Nice-to-Have
- Automation & Scripting: Proficiency in writing Bash scripts, Python utilities, and utilizing Ansible playbooks to help the team automate routine deployments and maintenance tasks.
- Billing & Integration: Experience with WHMCS backend architecture and custom module integrations.
- Hardware & Architecture: Familiarity with high-density enterprise server architectures and large-scale account consolidation workflows.
- Multilingual Support: Professional fluency in English is highly advantageous for internal documentation and diverse client communication.
Originally posted on Himalayas