Intermediate SysOps Engineer

Minimum Requirements:

• National Diploma: Information Technology (Required)

• B Tech degree or Postgraduate Diploma - Information Technology

• AWS Certified Cloud Practitioner or Solutions Architect - mandatory

• Linux Certification Admin - desirable

Core Competencies and Skills:

• AWS DevOps practices

• Agile DevOps methodologies

• Analytical and problem solving

• Verbal and writing skills

• Teamwork and collaboration

• Professionalism and strong work ethic

• Social Intelligence

• Cross-cultural Competency

• Oracle Database

Knowledge and Experience

• Cloud administration experience, with a preference for AWS SysOps/DevOps

• Experience in administration of web server stacks, web server config, load balancers, proxy servers, mail relays, etc

• Experience in support of high availability systems including redundancy, failover and backup/restore.

• Understanding of Virtual Network Configuration and Network Security, including firewalls, routing, VPN, VPC, WAF

• Familiarity with the principles of software change management, quality assurance and information security management.

• Excellent documentation, time management and communication skills

• Strong communication skills

• Ability to work with very little supervision and to work well in a team environment

The ideal candidate for this role will have:

• Min 2 years experience in a similar role

• Min 2 years relevant experience in supporting, deploying and / or administering infrastructure solutions

• Min 1 years experience of current and emerging virtualization, infrastructure, cloud and containerization technologies such as AWS, Docker, Kubernetes, etc.

• Min 1 years experience in scripting(automation) and configuration management using tools such as Yaml, Rbac, Ansible, Salt etc.

• Min 1 years experience building, managing and supporting AWS-based solutions and AWS native technologies

• Knowledge and experience of Web services, SOAP and RESTful interfaces, and XML

• Strong understanding and working knowledge of IT management best practice frameworks, such as ITIL and COBIT

• Strong knowledge of automation frameworks and tools

• Strong knowledge and experience on AWS (Certification compulsory)

• Min 2 years experience in database technologies - RDBMS, e.g. MSSQL, PostGreSQL, Oracle, MySQL, etc.

• Excellent problem-solving ability in complex environments

Responsibilities:

• Work closely with the development squads and infrastructure team, platform engineering to craft a technical vision

• Work with the various teams down/upstream to set to pragmatic goals to meet the technical vision

• Help drive the technical strategy related to application software delivery

• Assist squads to meet business goals

• Encouraging and building automated processes wherever possible

• Selecting and deploying appropriate CI/CD tools

• Managing and ensuring smooth operations of complex hybrid cloud platforms solutions & application

• Experience provisioning, operating, and maintaining systems running on AWS EKS

• Explicit knowledge of Computing, Storage, Networking, and Security technologies in the Amazon AWS hosting environment

• Experience in setting up Cloud Monitoring using CloudWatch or any other tool

• Experience in managing containerized workloads and services tools like Kubernetes on AWS EKS

• Experience in modern Agile DevOps methodologies

• Experience with AWS DevOps practices GIT, Bitbucket, JIRA, Ansible, Docker, Terraform, Jenkins, CloudFormation

• Knowledge of Load Balancers, Firewalls and network switching components

• Experience with using Helm to manage Kubernetes applications

• Capabilities to provide AWS operations and deployment guidance and best practices throughout the lifecycle of a project

• Strong knowledge of Linux, shell scripts, SQL, Configuration management and monitoring

• Hands-on experience with scripting (Bash, Python, and PowerShell)

• Configure the infrastructure to generate relevant metrics for uptime monitoring.

• Configure tools to ingest monitoring data, develop alert criterion

• Monitor and fine-tune utilization of microservices resources

• Measurement, optimization, and tuning of system performance and ensuring that systems will run reliably and are highly available in a 24/7 production environment

• Support debug issues on EKS cloud platform

• Implement services and infrastructure to support new systems

• Diagnose and resolve problems, escalating and communicating issues where appropriate

• Ensure network, infrastructure and application security vulnerabilities are identified and resolved through patching or other mitigations

• Assist in the creation and maintenance of technical documentation and procedures

• Adhere to defined change management procedures

• Identify and recommend continual improvement measures

• Provide 2nd and 3rd level investigations to all incidents logged to the team.

• Must be able to perform basic database queries

• Provide end to end support for client application and website, including cloud platform support

• Knowledge of monitoring and alerting tools like Kibana, Prometheus, OpsGenie


Originally posted on Himalayas