EHR应用支持分析师
EHR Applications Support Analyst
Sanford Health 是美国最大的农村医疗体系，致力于改善医疗体验，并为美国中部地区提供世界级的医疗服务。
工作班次：
8 小时 - 白班（美国）
每周计划工时：
40 小时
薪酬：
薪资范围：26.00 美元 - 41.50 美元
起薪为 26 美元，根据相关工作经验年限增加。
工会职位：
否
部门详情
具备 eClinical Works 经验者优先
简介
执行日常医疗信息系统和应用程序支持。利用分析技能和经验调查或升级支持问题。解决事件和服务请求。协助创建和维护培训文档。
职位描述
运用适当的演示技巧来支持和/或主持培训课程。研究、分析并就应用程序流程改进提出建议。创建并分析使用多种报告机制生成的报告。应用支持分析师收集、分析、设计、开发、修改、测试、实施、评估和维护信息技术以支持业务需求。促进并参与团队合作。与其他部门和外部供应商合作。能够舒适地应对变化，具备优秀的解决问题能力。每天进行时间管理和任务优先排序。需要熟练的口头和书面沟通能力。期望有积极的态度和优秀的客户服务技能。能够在整合团队中进行外交沟通。良好的人际交往能力。需要熟练使用如文字处理、电子表格、数据库和演示软件等软件。具备多媒体工具知识、培训支持文档制作、软件开发或基于网络的应用程序知识者优先。在适用情况下，具备信息科技基础设施库（ITIL）理念的基本知识和支持能力有助于工作。在适用情况下，了解州和联邦法律、规章和条例。
资格要求
需要学士学位。
信息科技、医疗、商业或相关领域专业优先。具备应用支持、硬件或接口相关的一年工作经验优先。
如适用，需在入职日期后六个月内获得信息技术（IT）认证，并在三次认证考试尝试内完成。
Sanford 是 EEO/A 平等机会雇主。
查看英文原文
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Work Shift:
8 Hours - Day Shifts (United States of America)Scheduled Weekly Hours:
40Compensation:
Salary Range: $26.00 - $41.50Pay starts at $26 and increases according to years of applicable experience.Union Position:
NoDepartment Details
eClinical Works experience highly preferred.Summary
Performs routine healthcare information system and application support. Utilizes analytical skills and experiences to investigate or escalate support issues. Resolves incidents and services requests. Assists in the creation and maintenance of training documentation.Job Description
Incorporates appropriate presentation techniques to support and/or lead training sessions. Researches, analyzes and makes recommendations for application workflow improvements. Creates and analyzes reports created using multiple reporting mechanisms. The Applications Support Analyst gathers, analyzes, designs, develops, modifies, tests, implements, evaluates, and maintains information technologies to support business needs. Promotes and participates in a team approach. Works with other departments and outside vendors. Comfortable managing change with excellent problem solving skills. Time management and prioritization of tasks on a daily basis. Proficient verbal and written communication required. Positive attitude and excellent customer service skills are expected. Ability to communicate diplomatically across integrated teams. Good interpersonal skills. Proficiency with software such as word processing, spreadsheets, databases, and presentation software required. Knowledge of multimedia tools, creation of training support documentation, software development, or web-based applications preferred. When applicable, basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies is helpful. When applicable, possess knowledge in state and federal laws, rules and regulations.Qualifications
Bachelor's Degree required.
Area of focus in Information Technology, Healthcare, Business, or related field preferred. One year of relevant experience in application support, hardware or interface preferred.
If applicable, Information Technology (IT) certification must be obtained within six months of date of hire and within three attempts of certification testing.Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to .
Originally posted on Himalayas