Head of Social & Community
星是金融科技领域增长最快的公司之一，我们正在建立这个类别中一些不寻常的事情：一个高端品牌，人们真正希望与之接触。我们在寻找一个社会和社区负责人来塑造星如何出现在世界并深化我们的关系与创始人，企业家和我们服务的企业。你将领导我们的工作跨越社交，社区，创造者和影响者，以及商务，把这些道汇集在一起，以构建一种品牌，让人们想参与而不是只是听到。这是一个想要超越标准品牌游戏手册的人员的工作角色。你将有机会开发大多数金融品牌都不会尝试的运动，合作伙伴关系，经验和想法，同时发展和培养金融科技最具参与力的客户社区之一。你将向我们的品牌负责人报告，领导一个小但强大的团队，并有机会随着功能扩大而扩张。*水星是一个金融技术公司，不是 FDIC 保险银行。通过 Choice Financial Group,Column N.A.,成员 FDIC 提供银行服务。在这个角色中，你将：· 设定星的社会和社区战略，将社交，创作者和影响者联系起来，并使商品成为一个凝聚在一起的生态系统，以增长我们的观众，深化参与度，建立长期品牌亲密关系。·塑造和放大星的声音在各种频道上，为我们给世界带来的想法，写作，创造性和体验树立高标准。·开发突破性的运动和计划，让人们有理由谈论，参加和倡导星 - 从意想不到的社会想法到创作者合作伙伴或产品。·将我们的社区工作与更广泛的营销组织联系起来，密切合作与品牌，创意，增长，产品营销，支持等公司优先事项转化为更大的想法并从我们社区中带来洞察力回到水星。· 拥有该功能的目标，预算，测量和运行节奏，平衡创造性的野心与分析严格性以了解什么正在做的工作以及下一步投资的地方。·领导，教练和发展一个由三人组成的多学科团队，在扩大我们的野心时，创造了不同领域的工作清晰度和组织的成长。你会带来的：·经验领导团队和有意义的预算，跨越社会，商业，创作者或影响者合作伙伴关系，或者相关品牌和社区学科。· 例外
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Mercury is one of the fastest-growing companies in fintech, and we’re building something unusual in the category: a premium brand that people genuinely want to engage with.
We’re looking for a Head of Social & Community to shape how Mercury shows up in the world and deepen our relationship with the founders, entrepreneurs, and businesses we serve. You’ll lead our work across social, community, creators and influencers, and merch — bringing these channels together to build a brand people want to participate in, not just hear from.
This is a role for someone who wants to push beyond the standard brand playbook. You’ll have the opportunity to develop campaigns, partnerships, experiences, and ideas that most financial brands wouldn’t attempt, while growing and fostering one of the most engaged customer communities in fintech. You’ll report to our Head of Brand, lead a small but mighty team, and have the opportunity to expand as the function scales.
*Mercury is a financial technology company, not a FDIC-insured bank. Banking services provided through Choice Financial Group, Column N.A., Members FDIC.
In this role, you’ll:
- Set the strategy for social and community at Mercury, connecting social, creators and influencers, and merch into a cohesive ecosystem that grows our audience, deepens engagement, and builds long-term brand affinity.
- Shape and amplify Mercury’s voice across channels, setting a high bar for the ideas, writing, creative, and experiences we put into the world.
- Develop breakthrough campaigns and programs that give people a reason to talk about, participate in, and advocate for Mercury - from an unexpected social idea to a creator partnership or piece of merch.
- Connect our community work to the broader marketing organization, partnering closely with Brand, Creative, Growth, Product Marketing, Support, and others to turn company priorities into bigger ideas and bring insights from our community back into Mercury.
- Own the goals, budgets, measurement, and operating rhythms for the function, balancing creative ambition with analytical rigor to understand what’s working and where to invest next.
- Lead, coach, and develop a multidisciplinary team of three, creating clarity across distinct areas of work and growing the organization as our ambitions expand.
What you’ll bring:
- Experience leading a team and meaningful budget across social, merch, creator or influencer partnerships, or related brand and community disciplines.
- Exceptional creative and editorial taste. You can write a great post, spot when a concept isn’t working, give incisive feedback on creative, and maintain a high bar without becoming a bottleneck.
- A systems mindset. You know how to connect channels and individual moments to a larger story, building programs that compound into brand equity rather than a collection of one-offs.
- Strong cross-functional instincts and the ability to be connective tissue across teams, bringing together different priorities while keeping the customer and community at the center.
- A bias toward ideas that break through. You’re curious about culture and the internet, challenge the standard playbook, and look for unexpected concepts, formats, and partnerships that make Mercury feel unlike other financial brands.
- Strong people leadership and the ability to hire, coach, and develop people across different disciplines while moving comfortably between strategic thinking and the details of the work.
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
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Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:
$233,600—$292,000 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:
$210,000—$262,800 USD