计费协调员
Billing Coordinator
Zelh 是一家快速发展的、充满热情的外包公司。
我们的使命是通过持续提供高质量的服务，成为最值得信赖的合作伙伴。
我们通过个人关注、清晰沟通和尊重，与客户、员工和供应商建立长期关系。这是我们的所有工作的基础。
我们正在寻找一位注重细节的账单协调员加入我们的团队，支持客户运输的准确和及时账单处理。
在这一职位中，您将负责客户发票、账单准确性、解决差异以及维护准确的运输和账单数据。您将与销售、运营和财务团队紧密合作，确保发票正确且按时处理。
主要职责
- 客户账单与发票
- 为货运运输生成和审核发票，确保所有账单信息准确完整。
- 账单验证
- 在发票最终确定前检查费率、附加费用、燃油附加费和协议定价。
- 发票调整
- 在需要时处理账单调整、信用和重新开票。
- 账单问题解决
- 调查账单差异，并与销售和运营团队合作及时解决。
- 客户沟通
- 专业地回应客户关于发票和账单的问题和查询。
- 数据准确性
- 在内部系统中维护准确的运输和客户信息，并遵循既定的账单流程。
- 文件与报告
- 维护完整的账单文件和记录，确保信息完整并可供审查或审计。
- 月末支持
- 协助完成账单截止日期和月末工作。
- 流程改进
- 识别重复出现的账单问题，并提出提高准确性和效率的方法。
要求
- 1–3 年在账单、财务运营、物流或类似行政岗位的工作经验
- 具有账单、开票或应收账款经验者优先
- 具有物流、运输或货运经纪经验者是强项
- 对细节有高度关注和准确性
- 良好的解决问题和分析能力
- 良好的沟通能力
- 能够管理多项任务并按时完成
- 熟悉使用系统、数据和 Excel
- 能够独立工作并作为团队一员协作
- 本科毕业或同等专业经验
工作条件
- 工作时间：周一至周五，
查看英文原文
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable partner by delivering consistently high-quality services.
We build long-term relationships with our customers, employees, and vendors through personal attention, clear communication, and respect. That’s the foundation of everything we do.
We are looking for a detail-oriented Billing Coordinator to join our team and support accurate and timely billing for customer shipments.
In this role, you’ll be responsible for customer invoicing, billing accuracy, resolving discrepancies, and maintaining accurate shipment and billing data. You’ll work closely with Sales, Operations, and Finance teams to make sure invoices are processed correctly and on time.
Key Responsibilities
- Customer Billing & Invoicing
- Generate and review invoices for freight shipments, ensuring all billing information is accurate and complete.
- Billing Verification
- Check rates, accessorial charges, fuel surcharges, and agreed pricing before invoices are finalized.
- Invoice Adjustments
- Process billing adjustments, credits, and rebills when needed.
- Billing Issue Resolution
- Investigate billing discrepancies and work with Sales and Operations teams to resolve them in a timely manner.
- Client Communication
- Respond professionally to client questions and inquiries related to invoices and billing.
- Data Accuracy
- Maintain accurate shipment and customer information in internal systems and follow established billing procedures.
- Documentation & Reporting
- Maintain proper billing documentation and records, ensuring information is complete and ready for review or audit.
- Month-End Support
- Assist with billing deadlines and month-end activities.
- Process Improvement
- Identify recurring billing issues and suggest ways to improve accuracy and efficiency.
Requirements
- 1–3 years of experience in billing, finance operations, logistics, or a similar administrative role
- Experience with billing, invoicing, or accounts receivable is preferred
- Experience in logistics, transportation, or freight brokerage is a strong advantage
- Strong attention to detail and accuracy
- Good problem-solving and analytical skills
- Good communication skills
- Ability to manage multiple tasks and meet deadlines
- Comfortable working with systems, data, and Excel
- Ability to work independently and as part of a team
- Bachelor’s degree or equivalent professional experience
Working Conditions
- Schedule: Mon–Fri, 07.00-16.00 CST
- Competitive Salary in USD
- Work type: Remote
- 10+ business days of paid time off, 15 after 2 years
- Equipment provided
Originally posted on Himalayas