LM运营经理
Manager, LM Operations
加速你的职业发展,加入RXO
RXO是领先的运输解决方案提供商。以尖端技术为核心,我们通过庞大的网络和对解决每个挑战的承诺,正在革新这个行业。我们为发货人和承运商提供更高效的北美货物运输方式。
在RXO担任最后一英里运营经理,你将有机会与客户建立联系,协助路线规划和监控,并打造光明的职业未来。
你日常的工作内容包括:
· 管理合同承运商的日常运营,包括维护承包商时间表、监控路线、报告,并与合同承运商和助手建立良好的工作关系
· 制定并指导员工达成目标;对员工进行公司政策和流程的培训
· 执行管理职责,包括面试、招聘、纪律处分和解决问题
· 确保符合公司仓库政策、程序和项目的要求
· 根据公司政策和适用法律监督员工,包括面试、招聘和培训员工,计划、分配和指导工作,评估绩效,奖励和纪律处分员工,处理投诉/解决问题
· 使用路线规划软件制定高效的配送路线
· 管理合同承运商的调度,并在一天中解决相关问题
· 识别问题区域,包括重新规划路线以提高运营效率
· 对合同承运商和调度员进行培训和发展,以满足并超越客户期望
· 确保所有工作准确完成并在规定的时间范围内
· 确保每项工作都拍摄照片
· 根据需要分配和请求额外资源
至少你需要具备:
· 5年相关的物流和管理经验
· 熟悉Microsoft Office,如Word、Outlook和Excel
如果你还具备以下条件会更好:
· 商业、物流或相关专业的学士学位
· 能够适应各种班次,包括节假日、白天、晚上、深夜和周末;偶尔需要在不同分支机构和地区之间出差
· 有指导、培训和引导新员工或经验较少的团队成员的经验
· 英语和西班牙语双语(能读、写、说)
· 强烈的商业意识,并愿意与管理层团队合作
这是否符合你?查看更多信息
查看英文原文
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Last Mile Operations Manager at RXO, you’ll have the opportunity to connect with customers, assist in route planning and monitoring, and build a bright professional future.
What your day-to-day will look like:
· Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
· Develop and mentor staff to reach goals; train staff on company policies and procedures
· Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
· Ensure compliance with corporate warehouse policies, procedures, and programs
· Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
· Use route planning software to build efficient delivery routes
· Manage the dispatch of contract carriers and resolve issues throughout the day
· Identify problem areas, including restructuring routes to improve operational efficiencies
· Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
· Ensure that all work is completed accurately and within established time frame
· Ensure photos are taken for every job
· Allocate and request additional resources as needed
At a minimum, you’ll need:
· 5 years of related logistics and supervisory experience
· Experience with Microsoft Office such as Word, Outlook, and Excel.
It’d be great if you also have:
· Bachelor’s degree in business, logistics, or similar
· Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally
· Experience mentoring, training, and guiding newer/less-experienced team members
· Bilingual English/Spanish (read, write, and speak both languages)
· Strong business acumen with the willingness to act in partnership with management teams
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
- Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Originally posted on Himalayas