财务运营经理
Financial Operations Manager
你是一位有经验的会计经理，正在寻找一个有意义的工作/生活平衡机会吗？是否希望在兼职的情况下，利用你的会计知识和领导能力，激励一支远程的资深客户会计团队？如果是这样，我们可能有适合你的机会。
在这个具有高度影响力的实操岗位中，你将运用你的客户服务管理专业知识和会计知识，为客户带来积极的体验。你丰富的管理经验和团队建设能力将有助于继续打造 Supporting Strategies 作为一家独特工作环境的声誉。
**我们所做的：**
我们通过接管小型企业主的会计和运营支持职能，帮助他们专注于核心业务。Supporting Strategies 的资深专业人员使用我们的基于云的技术、虚拟基础设施和成熟的流程，提供全套外包会计服务。
业务增长为那些擅长提供优质客户服务并寻求最佳工作与生活平衡的会计师创造了绝佳机会，同时也拥有超过700名员工和美国100多个办公室的特许经营网络社区的支持。
**你将负责：**
- 展示对专业会计和簿记实践的全面理解，并支持团队为客户提供卓越的会计和运营服务。
- 根据既定流程，监督所有指定客户项目的客户入职流程。
- 通过深入了解客户的业务需求和目标，与客户高管建立值得信赖的顾问关系，主动识别问题并提供解决方案。在所有客户项目中适当应用我们的技术工具箱，以提高效率和客户价值。
- 与我们的招聘团队成员及你的总经理合作，管理分配给你的远程会计师的招聘流程。这包括审查预筛选候选人、面试以及及时提供反馈。
- 按照 Supporting Strategies 的标准流程，对新指派的会计师进行培训和指导。持续提供辅导，以确保交付优质的外包会计和运营服务。审核会计师的工作，以确保为 Supporting Strategies 的客户提供最高质量的服务。
- 监督团队成员
查看英文原文
Are you an experienced Accounting Manager looking for a rewarding role and aiming to achieve a meaningful work/life balance? Would you be eager to utilize your accounting knowledge and leadership skills while inspiring a remote team of experienced client-facing accountants in a part-time capacity? If so, we may have an opportunity for you.
In this highly impactful, hands-on role, you will utilize your client service management expertise and accounting knowledge to drive a positive client experience. Your extensive management experience and ability to develop a team will help continue to build Supporting Strategies’ reputation as a wonderfully unique place to work.
**What We Do:**
We have been empowering small business owners by taking accounting and operation support functions off their plates, allowing them to focus on their core business. Supporting Strategies’ experienced professionals use our cloud-based technology, virtual infrastructure, and proven process to deliver a full suite of outsourced accounting services.
Business growth has created fantastic opportunities for accountants who thrive on providing exceptional client service while seeking optimal work-life balance, as well as the strength of a Franchise network community of >700 employees and more than 100 offices across the U.S.
**What you’ll do:**
- Demonstrate thorough understanding of professional accounting and bookkeeping practices and support the team in providing exceptional accounting and operational service to our clients.
- Oversee client onboarding process for all assigned client engagements in accordance with defined process.
- Build trusted advisor relationship with client executives by gaining an in-depth understanding of their business needs and objectives to proactively identify issues and provide solutions. Implement our technology toolbox as applicable on all client engagements to drive efficiency and client value.
- Partner with members of our Talent Acquisition team and your Managing Director to manage the hiring process for remote accountants assigned to you. This will include reviewing pre-screened candidates, interviewing, and providing timely feedback.
- Orient and train newly assigned accountants in accordance with Supporting Strategies’ standard process. Provide ongoing coaching to deliver superior outsourced accounting and operational services. Review accountants’ work to ensure highest quality of service to Supporting Strategies’ clients.
- Monitor team member performance by reviewing quality of work, adherence to protocols, timeliness of deliverables and adherence to client budgets. Provide coaching and feedback as needed. Schedule and lead annual performance reviews in accordance with defined process.
- Serve as a resource to all assigned team members for guidance on client tasks and/or resolution of client issues.
- Balance workflow by aligning client needs with teams’ expertise and capacity in accordance with predetermined budgets. Maintain profit margin for assigned clients and team.
**What you’ll bring to the table:**
- Must be authorized to work in the U.S.
- A minimum of a bachelor’s degree in Accounting, Finance or related field is required.
- 10+ years of related accounting experience is required
- A minimum of 4+ years of hands-on management experience including hiring, training, and developing a highly engaged service-oriented team is highly preferred.
- Experience in a multi-client environment
- Experience working with small to mid-sized business
- Experience using QuickBooks or similar cloud-based accounting software for/in a professional organization.
- Confidence in learning and embracing new technology to solve issues.
- Willingness to follow established policies and procedures consistently and accurately.
- A passion for and sense of personal satisfaction in delighting clients and helping small businesses succeed.
- Ability to develop strong remote team and client relationships based on trust, accountability, integrity, and sharing of best practices.
- A dedicated distraction free workspace with access to reliable, high-speed internet connection.
Pay range
Pay Range
$90,000—$100,000 USD
As online scams are rampant, don’t fall victim to fraud. Supporting Strategies will never seek payment from you or request personal information from you prior to extending a job offer. Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat.
_Supporting Strategies is deeply committed to creating a diverse and inclusive workforce. A diverse workforce is not just attained but is_ _built upon a culture of inclusion and belonging. Supporting Strategies is an Equal Opportunity Employer._