解决方案工程师
Solutions Engineer
我们为规划、建设、保险和管理人们生活和工作场所的人们提供强大的航拍影像、AI驱动的分析和地理空间工具，重新定义了世界对建筑环境的理解。我们的技术将房产不确定性转化为果断行动，我们的文化激发了打造这些技术的人们的最佳表现。
Nearmap的解决方案工程部门是一个高度技术化的团队，拥有多样化的技能和背景。我们由地理学家、土木工程师、建筑师和程序员组成，都是地理空间专家。我们通过演示帮助各个行业的客户充分挖掘Nearmap内容的价值，展示我们的2D、3D和AI如何集成到他们的现有应用程序中，从而改变他们的工作方式。
解决方案工程师负责Nearmap政府销售垂直领域的中等至复杂销售机会的技术发现和方案设计。你将作为账户团队的技术负责人，向中型地方政府组织销售Nearmap完整的2D/3D/AI内容产品组合，展示Nearmap如何改变他们的工作方式。你将利用现场客户互动获得的洞察，开发新的方法从Nearmap内容中获取可操作的见解，解决长期存在的行业挑战。你将就如何将Nearmap内容集成到他们的系统并从中获得价值，向潜在客户和客户提供建议。你将通过提供售前技术支持，包括内容交付、主导技术发现对话以及提供满足客户需求的解决方案，来支持我们的销售团队。解决方案工程师的一天通常包括深入的技术演示，展示Nearmap内容在GIS和资产管理应用中的强大功能，回答与产品和集成相关的技术问题，参加现场客户会议，在会议上进行演讲或演示，或创建新的技术内容，展示Nearmap提供的前沿技术和解决方案。
关键关系
内部：销售、客户成功/技术支持、产品、产品营销、技术和工程、测绘运营
外部：地方政府客户和潜在客户、外部技术合作伙伴
主要职责
· 与解决方案工程师、销售和客户成功团队合作
查看英文原文
Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it.
The Solutions Engineering Department at Nearmap is a highly technical group with diverse skillsets and backgrounds. We are made up of geographers, civil engineers, architects, and programmers who are all geospatial experts. We help our customers in various industries unlock the full value of Nearmap content by providing demonstrations that show how our 2D, 3D, and AI can be integrated into their existing applications to help them change the way they work.
The Solutions Engineer is responsible for technical discovery and solution design for moderate to complex sales opportunities in the Nearmap Government sales vertical. You will be the technical lead on an account team selling Nearmap’s complete product stack of 2D/3D/AI content to mid-size local government organizations by showcasing how Nearmap can change the way they work. You’ll leverage insights gained from customer interactions in the field to develop new methods of getting actionable insights from Nearmap content that solves longstanding industry challenges. You’ll advise prospects and customers on the best ways to integrate Nearmap content into their systems and derive value from it. You will support our sales teams by providing pre-sales technical support including content delivery, leading technical discovery conversations, and providing solutions that meet customer requirements. A typical day for a Solutions Engineer is a mix of deep-dive technical demos showing the power of Nearmap content in GIS and asset management applications, answering technical questions related to products and integrations, attending on-site customer meetings, presenting or demonstrating at conferences, or creating new technical content showcasing cutting edge technology, products, and solutions offered by Nearmap.
Key Relationships
Internal: Sales, Customer Success/Technical Support, Product, Product Marketing, Technology and Engineering, Survey Operations
External: Local government customers and prospects, external technology partners
Key Responsibilities
· Partner with Solutions Engineers, Sales, and Customer Success teams across all verticals to support qualified sales opportunities.
· Act as the liaison between the field and Product, Engineering, and Technology teams — channeling customer feedback, escalating bugs, and shaping new features and integrations.
· Work directly with government prospects and customers to understand their business constraints, recommend solutions to their challenges, and identify additional Nearmap products and services of value.
· Assess content delivery requirements and advise on the best delivery method (offline products, custom applications, cloud platforms) to maximize the value of Nearmap content.
· Help customers unlock the analytical power of Nearmap products by developing deployable solutions and workflows for their environments.
· Build custom and scenario-based demos — tailored to the customer's tech stack, situation, and target state, or to specific use cases in support of Sales and Marketing.
· Create technical demonstrations and supporting documentation that articulate the benefits of proposed solutions.
· Lead onboarding, integration, and best-practice guidance for custom solutions.
· Represent Nearmap at conferences, speaking events, and webinars, and contribute blogs and other marketing support for the Sales team.
Experience
· 2+ years in a GIS-centric role, preferably with or for local government.
· 2+ years in a technical sales or sales engineering role (preferred).
Skills
· Advanced experience using geospatial content and performing analysis in desktop and web-based GIS applications, particularly the ArcGIS suite (required).
· Familiarity with public safety E911 CAD systems such as Motorola VESTA or PremierOne (highly desired).
· Experience writing or responding to RFPs/RFIs for government contracts (preferred).
· Proven ability to build compelling user stories from geospatial data stacks.
Personal Attributes
· Confident, charismatic, energetic, inquisitive, empathetic, and ambitious.
· Excellent communicator across all levels of technical fluency — able to speak with a GIS administrator one minute and a police chief the next.
· Strong time management and organizational skills.
· A talent for making a compelling, value-based sales argument.
Qualifications
· Bachelor's degree in geography, GIS, or a STEM field (minimum).
We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves.
In addition to your annual leave, Nearmap offers:
· 4 extra "YOU" days off each year—take a break, no questions asked!
- Company-sponsored volunteering days to give back.
- Generous parental leave policies for growing families.
- Work from Overseas Policy - explore the world in the approved list of cities while you work!
- Discounted Private Health Insurance plans.
- A Nearmap subscription (naturally!).
Learn More About The Work We Do:
YouTube Page
LinkedIn Page
Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.
Why you'll love working at Nearmap:
We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves.
In addition to your annual leave, Nearmap offers:
· 4 extra "YOU" days off each year—take a break, no questions asked!
· Company-sponsored volunteering days to give back.
· Generous parental leave policies for growing families.
· Work from Overseas Policy - explore the world in the approved list of cities while you work!
· Discounted Private Health Insurance plans.
· A Nearmap subscription (naturally!).
Learn More About The Work We Do:
YouTube Page
LinkedIn Page
Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.