区域设施经理
Regional Facilities Manager
职位名称
区域设施经理 职位描述摘要
该职位对多个设施、整个园区或客户设施组合拥有管理监督权,并至少有一名设施经理和/或助理设施经理向其汇报。 职位描述
职位概述
该职位对多个设施、整个园区或客户设施组合拥有管理监督权,并至少有一名设施经理和/或助理设施经理向其汇报。高级设施经理负责监督政策、程序和计划的实施,以确保建筑和设施得到良好管理、维护,重点在于带领员工积极回应租户、环境卫生与安全以及质量方面的需求和问题,同时与客户的整体目标和要求保持一致。该职位是与客户的主要联络人,领导员工协调服务和活动、财务、供应商和人力需求,以满足建筑和运营当前及未来的需求。高级设施经理还负责各自设施组合内业务计划的整体财务和KPI表现。
核心职责和要求
- 监督设施、高层建筑或园区的日常运营,确保所有服务有效提供,设施需求得到满足,包括清洁、生命安全、工程和一般维护。确保员工按照C&W政策和业主指示提供这些服务
- • 有效地管理服务合同成本。负责根据这些合同进行服务交付的所有方面,负责定期和持续的绩效和财务审查,开展RFP,确保付款和发票符合合同价格。建立审计和控制系统,以确保遵守法定、政策和合同承诺
- • 领导设施管理团队,监督与设施内部和外部状况、外观和运营相关的维护计划
- • 确保设施管理员工对客户和建筑租户/使用者的请求做出积极且及时的响应
- • 确保设施管理员工实施持续的合同审查计划,以确保...
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Job Title
Regional Facilities ManagerJob Description Summary
This position has managerial oversight of multiple facilities, an entire campus, or a portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager reporting into it.Job Description
POSITION SUMMARY
This position has managerial oversight of multiple facilities, an entire campus, or a portfolio of client facilities and has at least one Facilities Manager and/or Assistant Facilities Manager reporting into it. The Senior Facilities Manager has the overall responsibility for overseeing the implementation of policies, procedures and programs that will assure well-managed, well-maintained buildings and facilities, placing maximum emphasis on leading a staff in the positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination and conjunction with the goals and objectives of the client. The position is the primary liaison with the client and leads staff in the coordination of services and activities, financials, vendors and manpower required for current and future needs of the building and operations. The Senior Facilities Manager also has responsibility for the overall financial and KPI performance of the business plan within the respective portfolio.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Oversee day-to-day operations of facilities, high rise or campus ensuring that all services are effectively delivered and facility needs are met including custodial, life-safety, engineering and general maintenance. Ensure that staff implements and provides these services in a manner consistent with C&W policies and ownership directives
- • Manage service contracts cost effectively. Responsible for all aspects of service delivery pursuant to these contracts, responsible for periodic and ongoing performance and financial review, conducting RFP’s, and assuring payments and invoicing match contract pricing. Initiate audit & control systems to ensure statutory, policy and contractual commitments are met
- • Lead the facility management team in the supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities
- • Ensure that facility management staff consistently provides positive and prompt response to requests from the client and building tenants/occupants
- • Ensure facility management staff implements ongoing contract review programs to constantly assess client, tenant and occupant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant, owner and the properties
- • Prepare and deliver consolidated reporting and reviews of all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex
- • Develop, prepare and explain the annual facility budget, quarterly forecasts, and business plans
- • Assist in development of capital budgets for the property. This includes contributions towards a five- year plan of maintenance, facility improvement and cost reduction initiatives
- • Coordinate the collection, analysis and reporting by the facility management team of statistical data and analysis to provide accurate and current assessment of facility management objectives, work order productivity, cost savings and improvements. Review work order metrics and system to identify service gaps and recurring issues and provide corrective actions
- • Approve all positions and direct the hiring, training and motivational activities of the facility management staff. Responsible for effective and proactive employee relations with all site staff. Conduct and approve all performance evaluations of facility management staff
- • Manage and drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key client contacts
- • Drive innovation through the development of best practices, operational and service efficiency as well as the identification of industry trends and tools that would contribute to our operational excellence goals
- • Ensure that facility management staff require all tenants and vendors comply with insurance requirements and coordinate all claims as required
- KEY COMPETENCIES
- 1. Communication Proficiency (oral and written)
- 2. Technical Proficiency
- 3. Problem Solving/Analysis
- 4. Customer Focus
- 5. Financial Management
- 6. Leadership
- 7. Relationship Management
- 8. Team Orientation
- 9. Vendor Management
- 10. Multi-Tasking
- IMPORTANT EDUCATION
- • Bachelors degree in Facilities Management, Corporate Real Estate, Project Management or Business Administration required
- IMPORTANT EXPERIENCE
• Minimum of 8-10 years of facility management experience with at least 3 years at the level of Facility Manager
• Experience in leasing, construction, engineering and all facets of property operation and building management
• Experience with human resource and performance management processes
• Experience with critical system environments preferred
• CMMS/Work Order Management experience preferred
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 130,050.00 - $153,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”Originally posted on Himalayas