实践主管
Head of Practice
关于Augintel：Augintel是一家人工智能公司，致力于改善健康和人类服务领域的成果。我们的技术帮助社会服务专业人员更好地理解他们所服务的个人和家庭，通过将复杂的叙述性数据转化为可操作的见解。我们的使命是通过提供人工智能技术，提高为弱势个人和家庭服务的组织的能力和可靠性，使他们能够最小化危害并最大化福祉。
地点：全职远程办公
汇报对象：首席执行官（CEO）
职位概述：Augintel正在寻找一位备受尊敬且经验丰富的儿童福利领域领导者，担任其实践主管。这个高管职位将为Augintel的战略、产品开发、客户参与和市场增长带来深厚的实践专业知识、行业信誉以及对公共部门领导的深刻理解。
实践主管将成为Augintel在儿童福利实践、政策、运营和工作流程方面的高级专家。成功的候选人将具备专业的地位和权威，能够自信地与儿童福利专员、内阁部长、机构负责人、立法者、倡导组织和其他高级利益相关者进行交流。
与CEO、销售总监、客户影响总监、产品团队和其他公司领导密切合作，实践主管将确保Augintel始终以社会服务专业人员及其服务的个人和家庭的需求为基础。此人还将成为Augintel的公众形象之一，并建立公司在儿童福利及其他社会服务系统中负责任且有效的使用人工智能方面的领先地位。
主要职责：
战略领导
- 作为CEO的紧密战略顾问，就公司方向、市场重点、产品策略、合作伙伴关系和新兴行业趋势提供建议。
- 在高管决策中带来系统层面的儿童福利视角。
- 确保Augintel的使命始终贯穿于其商业决策、产品开发、客户关系和增长过程中。
- 就儿童福利政策、资金、技术、劳动力状况和机构重点的变化向领导层提供建议。
- 参与部分高管、董事会、客户和合作伙伴的讨论。
政府与行业互动
- 与儿童福利专员建立信任关系，
查看英文原文
About Augintel: Augintel is an artificial intelligence company dedicated to improving outcomes in health and human services. Our technology helps social services professionals better understand the individuals and families they serve by transforming complex narrative data into actionable insights. Our mission is to increase the capacity and reliability of organizations serving vulnerable individuals and families by providing artificial intelligence that empowers them to minimize harm and maximize well-being.
Location: Full-time remote
Reports To: CEO
Job Summary: Augintel is seeking a highly respected and experienced child welfare leader to serve as its Head of Practice. This executive-level role will bring deep practice expertise, industry credibility, and a strong understanding of public-sector leadership to Augintel’s strategy, product development, customer engagement, and market growth.
The Head of Practice will serve as Augintel’s senior subject matter expert on child welfare practice, policy, operations, and workflows. The successful candidate will have the professional stature and gravitas to engage confidently with child welfare commissioners, cabinet secretaries, agency directors, legislators, advocacy organizations, and other senior stakeholders.
Working closely with the CEO, Head of Sales, Head of Customer Impact, Product team, and other company leaders, the Head of Practice will help ensure that Augintel remains grounded in the needs of social services professionals and the individuals and families they serve. This person will also serve as one of the public faces of Augintel and establish the company as a leading voice on the responsible and effective use of artificial intelligence in child welfare and other social services systems.
Key Responsibilities:
Strategic Leadership
- Serve as a close strategic advisor to the CEO on company direction, market priorities, product strategy, partnerships, and emerging industry trends.
- Bring a system-level child welfare perspective to executive decision-making.
- Help ensure that Augintel’s mission remains central to its business decisions, product development, customer relationships, and growth.
- Advise leadership on changes in child welfare policy, funding, technology, workforce conditions, and agency priorities.
- Participate in selected executive, board, customer, and partner discussions.
Government and Industry Engagement
- Build trusted relationships with child welfare commissioners, secretaries, directors, deputy directors, legislative leaders, and policy staff, as well as federal child welfare leaders.
- Partner with Head of Sales on account development and strategy plans for state and local agencies.
- Communicate effectively with state legislatures and other government stakeholders about child welfare practice, innovation, technology, and responsible AI.
- Represent Augintel in policy discussions, briefings, hearings, roundtables, and industry forums.
- Navigate public-sector, political, and organizational complexity with credibility, diplomacy, and sound judgment.
Child Welfare Subject Matter Expertise
- Serve as Augintel’s senior internal expert on child welfare practice, policy, operations, and frontline workflows.
- Advise Product and Engineering teams on the needs of caseworkers, supervisors, managers, and agency leaders.
- Review product concepts, features, messaging, and customer strategies to ensure they are credible, useful, and grounded in real-world agency needs.
- Support Customer Impact team in helping customers translate Augintel insights into practice improvement, policy decisions, supervision, and operational change.
Market Development
- Partner with the CEO to identify opportunities in adjacent social services markets.
- Help evaluate potential opportunities in behavioral health, juvenile justice, homelessness, public benefits, disability services, aging, and other human services sectors.
- Assess the workflows, policy environments, data challenges, and unmet needs of new markets.
- Support the development of market-specific use cases, value propositions, partnerships, and go-to-market strategies.
- Participate in strategic customer and prospect meetings where senior practice expertise can strengthen the relationship.
External Leadership and Thought Leadership
- Serve as Augintel’s principal public representative alongside the CEO and Head of Customer Impact.
- Represent the company and present at conferences, association meetings, policy forums, webinars, customer events, and industry gatherings.
- Develop white papers, articles, policy briefs, blogs, presentations, and other thought-leadership materials.
- Help establish Augintel as a trusted authority on child welfare practice, narrative data, and the responsible use of artificial intelligence in social services.
Advocacy and Ecosystem Development
- Build relationships with national, state, and regional child welfare advocacy organizations.
- Develop a broad ecosystem of child welfare partners, including technology vendors, consulting firms, system integrators, researchers, universities, foundations, associations, and service providers.
- Identify opportunities for joint initiatives, research, publications, conference presentations, proposals, and strategic partnerships.
- Help position Augintel as a credible, mission-aligned participant in the broader child welfare community.
Candidate Profile
The ideal candidate is a respected senior child welfare or health and human services leader with deep practice expertise, strong executive presence, and exceptional relationship-building skills.
Strong candidates may have served as a state child welfare commissioner, cabinet secretary, agency director, deputy director, chief of staff, senior policy leader, association executive, advocacy leader, or consultant with significant child welfare experience.
Leadership Characteristics
The successful candidate will be mission-driven, credible, strategic, collaborative, practical, diplomatic, and forward-looking. This person must be able to influence senior leaders, communicate with clarity and authority, and connect child welfare practice with product strategy, market development, and responsible innovation.
This is a distinctive opportunity for an accomplished child welfare leader to help shape the future of social services technology and ensure that artificial intelligence is applied responsibly, practically, and in service of better outcomes for children and families.
Originally posted on Himalayas