客户经理
Account Executive
打造行业领军者的新一代产品
自2007年以来，Clubspeed一直是人们娱乐场所的领先管理平台。如今，全球34个国家超过1,700家场所依靠Clubspeed和Resova来驱动他们的运营，包括卡丁车场、家庭娱乐中心、密室逃脱、旅游项目、景点和冒险公园。
我们的软件帮助运营商通过一个平台管理业务，包括在线预订、免责协议、会员制度、销售点、集成支付、活动、报告、客户管理和电子商务。
我们正进入一个令人兴奋的新阶段。
在最近完成收购后，我们正在加大对产品、人才和市场推广团队的投入。我们正在重新构建销售方式、客户服务方式和增长方式。这不是一个继承成熟销售策略的机会，而是一个帮助建立新策略的机会。
如果你有抱负、有竞争力、乐于接受指导，并希望加速你的销售职业生涯，同时塑造一个行业领先的公司，我们很期待与你见面。
职位机会
作为客户经理，你将负责整个销售流程，从创建机会到主动拓展潜在客户，最终达成新业务合作。你将与场所业主、运营商和运营负责人合作，了解他们当前的业务运作方式，并展示Clubspeed或Resova如何帮助他们增加收入、简化运营并提升客户体验。
这主要是一个主动拓展的职位。我们正在加大营销投入，预计未来会有更多潜在机会，但我们最优秀的客户经理不会等待线索。他们会创造势头，建立关系，并持续发现新的机会。
你还将有机会影响我们的销售方式。随着我们继续构建市场推广引擎，你将帮助优化信息传递、改进销售流程、分享客户洞察，并提出能塑造我们商业组织未来的建议。
成功的表现
在第一年中，你将：
· 每月稳定地达成20-30家新场所的合作。
· 建立并维护健康的主动拓展渠道。
· 提供有说服力的产品演示，将客户挑战与可衡量的业务成果联系起来。
· 至少85%的新客户合作中包含集成支付功能。
· 在整个购买过程中成为业主和运营商的可信顾问。
· 提出改进建议，优化我们的销售手册，并帮助提升整个销售团队的效率。
查看英文原文
Build the next generation of the market leader.
Since 2007, Clubspeed has been the leading venue management platform for the places people go to have fun. Today, more than 1,700 venues across 34 countries rely on Clubspeed and Resova to power their operations, from karting and family entertainment centers to escape rooms, tours, attractions, and adventure parks.
Our software helps operators run their businesses from a single platform, including online bookings, waivers, memberships, point of sale, integrated payments, events, reporting, guest management, and commerce.
We're entering an exciting new chapter.
Following a recent acquisition, we're investing heavily in our products, our people, and our go-to-market organization. We're rebuilding how we sell, how we support customers, and how we grow. This isn't an opportunity to inherit a mature sales motion. It's an opportunity to help build one.
If you're ambitious, competitive, coachable, and want to accelerate your sales career while helping shape a category-leading business, we'd love to meet you.
The Opportunity
As an Account Executive, you'll own the full sales cycle, from creating opportunities through outbound prospecting to closing new business. You'll partner with venue owners, operators, and operations leaders to understand how they run their businesses today and demonstrate how Clubspeed or Resova can help them grow revenue, simplify operations, and deliver better guest experiences.
This is primarily an outbound role. We're investing in marketing and expect inbound opportunities to grow over time, but our best Account Executives don't wait for leads. They create momentum, build relationships, and consistently uncover new opportunities.
You'll also have the opportunity to influence how we sell. As we continue building our go-to-market engine, you'll help refine messaging, improve our sales process, share customer insights, and contribute ideas that shape the future of our commercial organization.
What Success Looks Like
During your first year, you'll:
· Consistently close 20-30 new venues per month.
· Build and maintain a healthy outbound pipeline.
· Deliver compelling product demonstrations that connect customer challenges to measurable business outcomes.
· Attach integrated payments to at least 85% of new customer wins.
· Become a trusted advisor to owners and operators throughout the buying process.
· Contribute ideas that improve our sales playbook and help make the entire team more successful.
What You'll Do
· Own the complete sales cycle from prospecting through closed-won.
· Build and manage your own outbound pipeline while capitalizing on qualified inbound opportunities.
· Conduct discovery that uncovers operational challenges, growth opportunities, and commercial priorities.
· Deliver consultative product demonstrations across Clubspeed and Resova.
· Position integrated payments as a strategic business advantage that improves operational efficiency, simplifies reconciliation, enhances the guest experience, and supports long-term revenue growth.
· Achieve and exceed monthly sales targets while maintaining a 85%+ payments attachment rate.
· Build lasting relationships with venue owners, multi-location operators, and operational leaders.
· Represent Clubspeed at industry events, conferences, and customer meetings.
· Capture market feedback and partner closely with Product, Customer Success, and Leadership to continuously improve our products and go-to-market strategy.
· Help build the sales organization by improving messaging, processes, and best practices as we scale.
Why Integrated Payments Matter
Integrated payments are a core part of our platform and our customer value proposition.
Rather than managing multiple vendors and disconnected systems, our customers operate from a single platform that powers bookings, point of sale, guest experiences, and payments together.
We expect integrated payments to be part of the vast majority of customer wins because they create better outcomes for our customers. We also reward that success through enhanced commission opportunities.
You'll Thrive Here If...
· You enjoy creating opportunities rather than waiting for them.
· You want meaningful ownership over your territory and your results.
· Accountability motivates you.
· You appreciate direct feedback because it helps you improve.
· You like experimenting, learning, and helping build better ways of working.
· You care as much about your teammates' success as your own.
· You want to help build something, not simply inherit it.
What You'll Get
· Competitive base salary with uncapped commission (base salary range of 70,000-80,000K CAD + Variable).
· Accelerators for top performance.
· Enhanced commission opportunities tied to integrated payments attachment.
· Comprehensive onboarding and ongoing coaching.
· Weekly deal strategy sessions, call reviews, and mentorship from experienced commercial and customer-facing leaders.
· The opportunity to influence product direction and go-to-market strategy.
· A collaborative team that values curiosity, ownership, and continuous improvement.
· A clear path to grow your career as we continue investing in the business.
Our Hiring Process
We believe hiring should be thoughtful, transparent, and fast.
Our process typically includes:
· Introductory conversation
· Hiring manager interview
· Mock discovery and product presentation
· Leadership conversations
· Final decision
Requirements
We're far more interested in potential, drive, and coachability than checking every box.
You'll likely be successful if you have:
· 1–5 years of experience in a closing sales role, ideally in SaaS, Industry or an early-stage, high-growth environment.
· Experience building your own pipeline through outbound prospecting.
· A competitive mindset and a genuine desire to win.
· A history of performing at a high level, whether in sales, athletics, academics, entrepreneurship, or another demanding environment.
· Strong curiosity and the ability to ask thoughtful questions before presenting solutions.
· Confidence asking for the business and moving opportunities forward.
· Excellent communication skills and the ability to build trust quickly.
· A growth mindset and a desire for continuous coaching and development.
· Experience selling integrated payments or fintech solutions is a plus but not required.
Originally posted on Himalayas