出海雷达

实体管理 - 高级经理/经理

Entity Management - Senior Manager/ Manager

职能支持限定地区(需当地身份)
公司GoGlobal
薪资未公开
工作地点United States
地域资格限定地区(需当地身份)
时区要求日间重叠约 9 小时,基本正常作息
用工类型Full Time
发布时间10 天前
数据来源Himalayas
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注意地域限制:该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

EMT经理负责在区域内执行实体管理的前线交付工作——管理交付团队和工作量,以满足质量和SLA及合规承诺。
向区域产品负责人汇报,您负责日常执行:监督团队、处理客户运营事务,并维护全球标准和控制措施。

职位与职责
交付执行与SLA
• 管理EMT交付队列和工作量,以满足数量、质量和SLA目标。
• 在使用外包合作伙伴时,按照既定SLA进行协调。

团队监督
• 监督、指导并发展交付专家/分析师团队。

质量与合规
• 在所服务的每个市场中,维护全球EMT标准、SOP以及法定和监管合规性。

客户与相关方处理
• 处理客户运营查询和升级,确保客户了解情况并满意。

关键绩效指标
• SLA达成率和质量。
• 团队生产力和利用率。
• 合规和控制结果。
• 客户满意度。

要求
• 相关领域的学士学位。
• 6年以上实体管理/公司秘书或商业服务运营经验,包括团队监督。
• 对法定和实体合规流程有深入了解。
• 有条理、注重细节,并能有效管理任务和人员。

优先考虑
• 在多个市场的工作经验。
• 接触过交付平台和工作流工具。

关于我们
GoGlobal是领先的咨询服务公司,帮助客户以合规和信心的方式指导、建立和管理全球业务。我们通过单一管理点,为进入新市场和整合供应商带来人性化体验。我们在六大洲140多个国家设有分支机构,业务持续扩展,让全球业务运营变得简单。

业务与企业服务包括:

  • 实体解决方案:实体设立、公司秘书及董事服务、注册地址服务、休眠/清算
  • 人力资源解决方案:全球招聘、雇主代理(EOR)、记录代理人(AOR)、全球福利、全球薪酬、国际人力资源咨询
  • 财务解决方案:会计与税务

如需更多信息,请访问GoGlobal.com

概述
我们以成果衡量成功,而非工作时长
在GoGlobal,我们赋予您自主决策的权力,以创造真正的影响力。我们注重成果质量,而非跟踪工作时间。
作为一家私营公司,我们……

查看英文原文

The EMT Manager runs front-line delivery of Entity Management within a region — managing a delivery team and workload to meet quality, SLA, and compliance commitments.
Reporting to a Regional Product Owner, you are accountable for day-to-day execution: supervising the team, handling client operations, and upholding global standards and controls.
Roles & Responsibilities
Delivery Execution & SLA
• Manage the EMT delivery queue and workload to meet volume, quality, and SLA targets.
• Coordinate with outsourced partners where used, against agreed SLAs.
Team Supervision
• Supervise, coach, and develop a team of delivery specialists / analysts.
Quality & Compliance
• Uphold global EMT standards, SOPs, and statutory / regulatory compliance in every market served.
Client & Stakeholder Handling
• Handle client operational queries and escalations, keeping accounts informed and satisfied.
Key Performance Indicators
• SLA attainment and quality.
• Team productivity and utilisation.
• Compliance and control outcomes.
• Client satisfaction.
Requirements
• Bachelor’s degree in a related field.
• 6+ years in entity management / corporate secretarial or business-services operations, including team supervision.
• Strong knowledge of statutory and entity-compliance processes.
• Organised, detail-oriented, and comfortable managing workload and people.
Preferred
• Experience across multiple markets.
• Exposure to delivery platforms and workflow tools.
ABOUT US
GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.
Business & Corporate Services provided:

  • Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
  • HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
  • Finance Solutions: Accounting & Tax

For more information, please visit GoGlobal.com
OVERVIEW
We Measure Success by Results, Not Hours Worked
At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time.
As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.
Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right.
We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.
We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like:

  • A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
  • Collaborating with a diverse, global and supportive team
  • Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth

WHY WE ARE DIFFERENT
We Make Growing Your Career Possible
·
We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly
·
We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout
·
We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way
·
We're global. We offer career opportunities across the world-whether it's new job roles or international locations
·
English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world
·
We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success
·
We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership
·
We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions
·
We believe flexibility drives success. Our company is built on trust, and that's why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it's old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world.
Ready to take the next step in your career with us? Apply now!
**Kindly review the provided privacy notice (LINK) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.
Originally posted on Himalayas

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