客户战略与价值专员
Customer Strategy and Value Associate
在Feedzai,我们正在打造一个更安全的金融世界。一个金融机构比罪犯行动更快的世界。一个通过工资、储蓄和企业资助真实生活的支付交易能够实时得到保护的世界。我们使用可信的AI技术大规模检测和防止金融犯罪、欺诈和洗钱:全球顶级银行、支付网络和收单机构都信任我们的技术,每年保护超过10亿消费者和9万亿美元的支付交易。
Feedzai是一家D轮融资公司,至今已融资2.82亿美元。估值达20亿美元,我们的技术每年保护10亿消费者和900亿笔交易。
**收入优化助理** 是企业销售团队不可或缺的副手。直接参与交易流程,该职位负责关键的商业、安全采购和客户报告流程——消除交易障碍,加快成交速度。
作为收入中心执行与优化团队的一员,你将协助潜在客户和客户评估Feedzai RiskOps平台带来的整体业务价值。我们通过将平台功能与客户的战略、客户体验和风险管理议程对齐来实现这一目标。除了销售前的执行工作,RCEO通过每月提供使用指标并管理年度供应商合规评估来确保长期客户信任。
这是一个高影响力、高可见度的职位,适合渴望接近实际收入生成、掌握价值工程并直接影响企业交易速度的有抱负的商业专业人士或分析师。
#### **主要职责**
##### **交易执行与安全采购**
- 作为销售代表和解决方案顾问的主要联系人,利用AI驱动的工具加速客户安全审查、供应商评估和信息安全部分问卷。
- 直接与法务、安全和工程部门协调,解决采购障碍,为潜在客户交付完整准确的答复包。
- 在交易成交前协助商业执行、定制交易请求和合同对齐。
##### **客户采用与指标报告**
- 为客户生成并分发自动化的月度/季度业务影响报告,将产品使用数据转化为有意义的业务指标。
- 协助客户和客户经理跟踪销售后的持续价值实现,以提高留存率和
查看英文原文
At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year.
Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.
The **Revenue Optimization Associate** serves as an indispensable co-pilot to our enterprise sales team. Operating directly in the deal flow, this role takes ownership of key commercial, security procurement, and client reporting workflows - eliminating deal friction and accelerating time-to-close.
As part of the The Revenue Central Execution and Optimization team, you will support prospects and clients in evaluating the total business value generated by Feedzai’s RiskOps platform. We achieve this by aligning our platform capabilities with our clients' strategic, customer experience, and risk management agendas. Beyond pre-sale execution, RCEO ensures long-term client trust by delivering monthly usage metrics and managing annual vendor compliance assessments.
This is a high-impact, high-visibility role ideal for an ambitious commercial professional or analyst who wants to sit close to active revenue generation, master value engineering, and directly influence enterprise deal velocity.
#### **Key Responsibilities**
##### **Deal Execution & Security Procurement**
- Serve as the primary point of contact for sales reps and Solution Consultants to accelerate client security reviews, vendor assessments, and InfoSec questionnaires using AI-powered tools.
- Unblock procurement hurdles by coordinating directly with Legal, Security, and Engineering to deliver complete, accurate response packages to prospects.
- Assist with commercial execution, custom deal requests, and contract alignment prior to deal closing.
##### **Client Adoption & Metric Reporting**
- Generate and distribute automated monthly/quarterly business impact reports for clients, translating product usage data into meaningful business metrics.
- Help clients and account managers track ongoing value realization post-sale to drive retention and expansion.
- Oversee annual vendor assessment compliance to maintain Feedzai’s high quality and security standards.
##### **Value Engineering & ROI Modeling**
- Build compelling prospect Business Cases and financial ROI calculators that quantify our value proposition during live sales cycles.
- Partner with Value Adoption Owner to maximize client ROI and support long-term client retention strategies..
Everything we do is a team sport. In this role, you will collaborate daily with Sales, Solution Consultants, Value Adoption Owners, Subject Matter Experts (SMEs), Product Managers, Customer Success, and Delivery teams to drive seamless execution across the entire customer lifecycle.
**Qualifications**
- Education: Bachelor’s degree in Business Administration, Economics, Finance, or a related field.
- 3+ years of experience in management consulting, value selling or in analyst research roles within B2B SaaS or complex software environments
- Strong proficiency in Excel/Google Sheets; comfortable with financial modeling, ROI calculations, and unit economics (able to learn/backup financial business case creation).
- Hands-on experience with CRM systems (Salesforce/HubSpot), CPQ tools, and workflow automation apps. Familiarity with AI-driven document/RFP software is a strong plus.
- Exceptional project management and organizational skills with a track record of driving cross-functional alignment across Legal, Security, Finance, and Revenue.
- Excellent verbal and written communication skills with professional fluency in English.
- Also highly valued:
- Experience working in the payments space or/and fraud in financial services/merchants/ acquirers
- Experience in storytelling, design thinking, customer journeys assessment
- Experience working with a Saas vendor
#LI-Remote | #LI-JP1
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**Your First 30-Days at Feedzai:**
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
[Life at Feedzai Instagram](https://www.instagram.com/life_at_feedzai/)
[Feedzai Culture](https://careers.feedzai.com/mirabud/2023/10/Codebook.pdf)
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**Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.**
**Feedzai does not accept unsolicited resumes from recruiters or employment agencies.**
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