业务分析师（聊天机器人）
Business Analyst (chat bot)
我们正在寻找一个商业分析师加入我们的产品开发团队。你将加入内部开发团队，其主要责任是通过 Node-red 来分析和设计 B2B 聊天机器人场景。这个角色具有在产品团队工作的所有优势多功能项目，大量的独立性，影响发展方向的机会，以及与该角色一起成长的机会。关于我们 Kyivstar.Tech 是一家乌克兰混合 IT 公司，也是 Diia.City 的居民。我们是乌克兰最大电信运营商之一 Kyivstar 的子公司。我们的使命是通过创造技术解决方案和产品来改变乌克兰和世界各地的生活，从而释放企业潜力并满足用户需求。超过500名 KS.Tech 专家每天都在各种领域工作：移动和网络解决方案以及高性能系统和服务的设计，开发，支持和技术维护。我们相信真正带来质量变化并不断挑战传统方法和解决方案的创新。我们每个人都坚持创业文化，这使得我们永远不停下来，进步，创造新的东西。你会做什么？·与分析师，开发人员和设计师合作，提供产品功能 · 确定潜在解决方案的选择并评估其技术和业务适用性 · 与产品经理，开发团队，IT,外部利益相关者以及最终用户密切合作以确保技术兼容性和用户满意度 · 分析要求，定义软件的使用情况和功能要求 · 为 B2B 用户设计聊天机器人场景 · 创建和更新有关支持，配置和维护解决方案的业务流程的功能和技术描述 · 执行要求管理，优先级化，可追溯性，验证和验证要求 · 如果需要的话，后备记录管理和便利化 ·监督测试实施，从用户那里收集反并提出功能改进 · 选择和实现必要的工具，技术和技术所需资格和经验 · 2年以上相关工作经验 · 生产解决方案文物经验，包括 UML,使用情况，商业规则，功能和非功能规范等 · 善于了解 Scrum 方法及理解 BA
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We are looking for a Business Analyst to join our Product Development Team. You will join the in-house development team, whose primary responsibility is analyzing and designing scenarios for B2B chat bot via Node-red. The role has all the advantages of working in a product team — versatile projects, plenty of independence, a chance to influence the direction of development, and the opportunity to grow with the role.
About us
Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City.
We are a subsidiary of Kyivstar, one of Ukraine's largest telecom operators.
Our mission is to change lives in Ukraine and around the world by creating technological solutions and products that unleash the potential of businesses and meet users' needs.
Over 500+ KS.Tech specialists work daily in various areas: mobile and web solutions, as well as design, development, support, and technical maintenance of high-performance systems and services.
We believe in innovations that truly bring quality changes and constantly challenge conventional approaches and solutions. Each of us is an adherent of entrepreneurial culture, which allows us never to stop, to evolve, and to create something new.
What you will do
- Work in a cross-functional team with analysts, developers & designers to deliver product features
- Identifying options for potential solutions and assessing them for technical and business suitability
- Working closely with the Product Manager, Development team, IT, external stakeholders, and end-users to ensure technical compatibility and user satisfaction
- Analyze requirements, and define use cases and functional requirements for the software
- Design chat bot scenarios for B2B users
- Creates and updates functional & technical descriptions of business processes related to supporting, configuration, and maintenance of the solution
- Perform requirements management, prioritization, traceability, verification, and validation of the requirements
- Backlog management and facilitation if needed
- Oversees test implementation, gathers feedback from users, and proposes functional improvements
- Selection and implementation of the necessary tools, technologies, and techniques
Qualifications and experience needed
- 2+ years of relevant working experience
- Experience producing solution artifacts, including UML, Use Cases, Business Rules, Functional & Non-Functional Specifications, etc
- Good knowledge of Scrum methodology and understanding of the BA role in the Scrum process
- Good understanding of web standards, protocols, messaging protocols, and data formats (REST, SOAP, JSON, XML, HTTP, FTP, TCP, etc.)
- Understanding of low code engineering
- Experience with configuration in Node-red
- Strong understanding of SDLC principles
- Understanding of CI/CD (principles, instruments)
- Good communication & facilitation skills
- Strong analytical and system thinking skills
- Team player with proven ability to work cross-functionally
- Can effectively deal with ambiguity
A plus would be
- Experience in low code programming
- Experience with data sources such as PostgreSQL, MySQL, MongoDB, or MS SQL servers
- Understanding and experience applying SOA, DDD, monolith, and design patterns
- Experience in designing RESTful APIs
- Basic expertise in mobile development technologies
- Experience in integration projects
- Excellent knowledge of Atlassian stack (Jira, Confluence)
What we offer
- Office or remote — it’s up to you
- Remote onboarding
- Performance bonuses
- We train employees with the opportunity to learn through the company’s library, internal resources, and programs from partners
- Health and life insurance
- Wellbeing program and corporate psychologist
- Reimbursement of expenses for Kyivstar mobile communication
Originally posted on Himalayas