技术项目协调员
Technical Project Coordinator
技术项目经理协调员负责从项目启动到上线的整个医疗IT和临床AI项目的协调与跟踪。该职位维护项目计划和里程碑,促进软件工程、产品管理、临床专家和客户运营之间的跨职能沟通,管理项目文档和行动项,并支持准备活动,以确保项目满足时间、质量和运营要求。
主要职责和任务
- 维护并更新所负责的医疗IT和临床AI项目的项目计划、时间表和资源跟踪表。
- 监控里程碑进度,识别潜在的延迟或瓶颈,并将风险和问题上报给项目领导。
- 协调跨职能的上线准备活动,包括上线前的要求、测试检查点和运营准备标准。
- 撰写并分发清晰的项目状态更新和上线沟通内容给内部团队和外部利益相关者。
- 作为工程、临床、产品和客户支持团队之间项目查询和信息流的中心联系人。
- 安排项目会议,准备议程和预读材料,记录决策和行动项,并跟进负责人直至完成。
- 组织并维护项目仓库、模板、协议、手册和报告,确保版本控制及时且易于访问。
- 支持各工作流间的依赖关系跟踪,并帮助保持交付符合既定范围和时间表。
- 应用已建立的项目管理办公室(PMO)流程和工具(例如,Jira、Confluence 或等效工具),以保持状态准确且可见。
- 为项目跟踪、文档和沟通实践的持续改进做出贡献。
要求
最低资格、教育和经验
- 本科及以上学历,主修工商管理、医疗管理、信息技术或相关领域,或具有同等实践经验(必需)。
- 2年以上项目协调、项目支持或项目管理经验,最好在医疗、IT、软件开发或生物技术领域(必需)。
- 熟练使用项目管理工具,如 Jira、Confluence、Asana、Trello 或等效工具(必需)。
- 熟练使用 Microsoft Office 和 Google Workspace,包括 Word、Excel 和 PowerPoint(必需)。
- 强大的书面和口语沟通能力。
查看英文原文
Job Summary
The Technical Project Coordinator is responsible for coordinating and tracking healthcare IT and clinical AI project delivery from kickoff through go-live. This role maintains project plans and milestones, facilitates cross-functional communication across Software Engineering, Product Management, Clinical Specialists, and Client Operations, manages project documentation and action items, and supports readiness activities so projects meet schedule, quality, and operational requirements.
Essential Duties and Responsibilities
- Maintain and update project plans, timelines, and resource trackers for assigned healthcare IT and clinical AI projects.
- Monitor progress against milestones, identify potential delays or bottlenecks, and escalate risks and issues to project leadership.
- Coordinate cross-functional go-live readiness activities, including pre-launch requirements, testing checkpoints, and operational readiness criteria.
- Draft and distribute clear project status updates and go-live communications to internal teams and external stakeholders.
- Serve as a central point of contact for project queries and information flow among engineering, clinical, product, and client-facing teams.
- Schedule project meetings, prepare agendas and pre-read materials, capture decisions and action items, and follow up with owners through completion.
- Organize and maintain project repositories, templates, agreements, manuals, and reports with current, accessible version control.
- Support dependency tracking across workstreams and help keep delivery aligned to agreed scope and timelines.
- Apply established PMO processes and tools (for example, Jira, Confluence, or equivalent) to keep status accurate and visible.
- Contribute to continuous improvement of project tracking, documentation, and communication practices.
Requirements
Minimum Qualifications, Education and Experience
- Bachelor's degree in business administration, healthcare administration, information technology, or a related field, or equivalent practical experience (required).
- 2+ years of experience in project coordination, project support, or project management, preferably in healthcare, IT, software development, or biotechnology (required).
- Proficiency with project management tools such as Jira, Confluence, Asana, Trello, or equivalent (required).
- Strong Microsoft Office and Google Workspace skills, including Word, Excel, and PowerPoint (required).
- Strong written and verbal communication skills, including the ability to synthesize discussions into concise, actionable summaries (required).
- Strong organization, prioritization, and attention to detail when managing multiple overlapping tasks and projects (required).
- Ability to work independently and collaboratively across technical, clinical, and commercial stakeholders (required).
- Preferred: CAPM, PMP, or active progress toward a project management credential.
- Preferred: Experience in an Agile or Scrum software development environment.
- Preferred: Familiarity with healthcare compliance, medical imaging, or clinical workflows.
Quality Standards
- Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.
- Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
- Follows all local, regional and country laws concerning employment.
- Follows all DeepHealth policies and procedures.
- Follows data privacy, compliance, safety and confidentiality standards at all times.
- Practices universal safety precautions.
- Promotes good public relations on the phone and in person.
- Adapts and is willing to learn new tasks, methods, and systems.
- Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines.
- Completes job responsibilities in a quality and timely manner.
Travel
This position may require domestic travel up to 10% to support customer implementations.
Working Environment
Remote/Hybrid.
Physical Demands
The employee must be able to perform the essential duties and responsibilities of the position, with or without reasonable accommodation.
Originally posted on Himalayas