业务运营经理 - 紧急护理 - VA市场
Business Operation Manager - Urgent Care - VA Market
感谢您考虑在Bon Secours开启职业生涯！
每周工作时间：
40小时
工作班次：
日班/下午班（美国）
Bon Secours
我们是谁
我们相信你的最佳表现尚未到来。在Bon Secours，我们重视医疗保健中的人文关怀，团结来自各行各业的个人，为有需要的人提供良好的帮助。我们会对你提出很多要求，但也会给予你很多回报。无论你是被召唤到病床边护理、患者支持、社区服务还是运营和管理，这里都有你的位置。因为我们深知一件事：优秀的工作始于优秀的人。我们将支持并赋能你，让你以最佳状态服务于我们的患者和使命。
业务运营经理 –在家办公 - 弗吉尼亚州
职位主要职责与目的
该职位通过作为指定地区的运营领导的战略合作伙伴，支持紧急护理和雇主服务领域的运营卓越。该职位专注于运营分析、绩效改进、流程优化以及系统计划的一致执行。经理将推动多个地点的盈利能力、患者体验和雇主满意度提升。
关键工作职责
- 对紧急护理和雇主服务地点进行现场访问、评估和审计。
- 监控并报告包括人员配置、财务、患者流动和医疗服务交付在内的绩效指标。
- 分析关键绩效指标（KPI），识别趋势、差距和改进机会。
- 与站点负责人合作，实施最佳实践、标准化流程和运营改进。
- 定期与站点领导就绩效、财务管理及患者体验进行咨询。
- 审核损益表，并支持制定提升绩效的行动计划。
- 为诊所经理和员工提供指导、培训和运营建议。
- 支持新站点开业和设施升级，包括运营规划和准备。
- 确保系统计划、项目、政策和技术更新的实施。
- 与内部利益相关者、诊所团队和雇主客户建立并维护良好的关系。
本文件并非该职位所有职责、技能、义务、要求或工作条件的详尽列表。员工可能需要执行其他与工作相关的任务。
查看英文原文
Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
40Work Shift:
Days/Afternoons (United States of America)
Bon Secours
Who we are
We believe your best is yet to come. At Bon Secours, we celebrate the human side of health care, uniting individuals from allwalks of lifein giving good help to those in need.We'llask a lot of you, butwe'llgivea lot back, as well. Whetheryou’recalled tobedside care, patient support, community service or operations and administration,there’sa place for you here. Because ifthere'sone thing we know for certain,it'sthat goodworks startwith great people.We’llsupport and empower you to bring your best – in service of our patients and our Mission.
Business Operations Manager –Work at Home - Virginia
Primary Function/General Purpose of Position
This role supports operational excellence across Urgent Care and Employer Services by serving as a strategic partner to operational leadership in assigned geography. This position focuses on operational analysis, performance improvement, workflow optimization, and consistent execution of system initiatives. The Manager drives improvements in profitability, patient experience, and employer satisfaction across multiple locations.
Essential Job Functions
- Conduct operational site visits, assessments, and audits across urgent care and employer services locations.
- Monitor and report on performance metrics including staffing, financials, patient flow, and service delivery.
- Analyze key performance indicators (KPIs) to identify trends, gaps, and improvement opportunities.
- Partner with site leaders to implement best practices, standardized workflows, and operational improvements.
- Facilitate regular consultation with site leadership on performance, financial management, and patient experience.
- Review profit and loss statements and support development of action plans to improve performance.
- Provide coaching, training, and operational guidance to clinic managers and staff.
- Support new site openings and facility enhancements, including operational planning and readiness.
- Ensure implementation of system initiatives, programs, policies, and technology updates.
- Build and maintain strong relationships with internal stakeholders, clinic teams, and employer clients.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
None
Education
Bachelor’s Degree in Business Administration, Healthcare Management, or related field (required)
Master's Degree in Business Administration, Healthcare Administration, or related field (preferred)
Work Experience
3 years of experience in healthcare operations, business operations, or multi-site support (required)
Experience in urgent care, medical office operations, or occupational health services (preferred)
Training
Training in operational analytics tools, reporting systems, or healthcare performance improvement methodologies (preferred)
Range
Minimum: $38.64
Maximum: $61.82
Bon Secours is an equal opportunity employer.
As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Administration - Employer ServicesIt is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at .
Originally posted on Himalayas