营收运营主管
Head of RevOps
职位描述
我们正在寻找一位RevOps负责人,该职位位于市场进入战略、外向渠道和数据/工具的交汇点。这不是一个传统的销售运营或营销运营职位——你将成为支持我们市场进入引擎的战略核心,协作构建流程、系统、信号和细分,帮助我们更快地找到合适的客户,并更高效地完成转化。
直接向高管汇报,你将负责公司最重要的战略资产之一:我们的理想客户画像(ICP)。你将定义它、将其转化为实际操作,并保持其最新状态,确保从销售到营销再到产品的每个团队都朝着同一个方向努力。
你将负责的工作
ICP数据与胜败分析
- 全面主导理想客户画像(ICP)的定义和更新——在与销售、市场和客户管理团队合作时,展现领导力,持续优化并寻找新的购买信号,聚焦我们的外向渠道
- 使用企业数据、技术数据、行为数据和意图数据,结合销售、专业服务和产品团队的洞察,建立初始的ICP框架
- 建立胜败分析框架和报告,为销售和市场进入策略提供支持
- 每季度至少一次进行ICP回顾,整合胜败模式、市场变化和产品演进
- 将ICP转化为可操作的标准,可在CRM、外向序列、付费活动和内容策略中实施
- 创建分层的ICP评分模型,使团队能够动态优先处理客户和联系人
- 维护ICP文档,并清晰地向市场进入团队传达更新,确保所有人保持一致并按照同一套方案工作
市场进入策略与RevOps
- 支持不断壮大的市场进入组织,负责包括Salesforce和Hubspot在内的工具栈
- 设计并构建端到端的市场进入流程,减少漏斗中的摩擦——从首次接触到最后成交
- 使用Clay、Apollo、HubSpot、Salesforce、Zapier和n8n等工具,自动化外向序列、线索路由、丰富流程和交接流程
- 配置和优化收入技术栈,确保数据流干净且信号捕获最大化
- 设计内部工具和集成,以规模化解决市场进入问题
- 与技术支持团队合作,设计高效的自动化RevOps解决方案——Salesforce、Slack、自动化客户数据洞察(你不需要亲自操作键盘,但你是这个过程的负责人)
查看英文原文
About the Role
We're looking for a Head of RevOps who sits at the intersection of go-to-market strategy, outbound channels and data/tools. This is not a traditional sales ops or marketing ops role — you'll be the strategic backbone supporting our GTM engine, collaboratively building the processes, systems, signals, and segmentation that help us find the right customers faster and convert them more efficiently.
Reporting directly to the C-level, you'll own one of the most strategically important artifacts in the business: our Ideal Customer Profile. You'll define it, operationalize it, and keep it current — ensuring every team from Sales to Marketing to Product is working from the same north star.
What You'll Do
ICP Data and Win/Loss
- Lead the definition and updating our Ideal Customer Profile (ICP) end-to-end — collaborate and bring leadership to the table as well as Sales, Marketing, and Account Management to constantly refine and look for new buying signals and focus our outbound
- Build the initial ICP framework using firmographic, technographic, behavioral, and intent data, synthesized with insights from Sales, Professional Services, and Product
- Create win/loss framework and reporting to feed into sales and GTM strategy
- Run a recurring ICP review cadence (quarterly at minimum) to incorporate win/loss patterns, market shifts, and product evolution
- Translate the ICP into actionable criteria that can be operationalized across the CRM, outbound sequences, paid campaigns, and content strategy
- Create tiered ICP scoring models that allow teams to prioritize accounts and contacts dynamically
- Maintain ICP documentation and communicate updates clearly across GTM teams so everyone is aligned and working from the same playbook
GTM Strategy & RevOps
- Support a growing GTM org and own a stack that includes Salesforce and Hubspot.
- Design and build end-to-end GTM workflows that reduce friction across the funnel — from first touch to closed-won
- Automate outbound sequences, lead routing, enrichment pipelines, and handoff processes using tools like Clay, Apollo, HubSpot, Salesforce, Zapier, and n8n
- Instrument and optimize the revenue tech stack to ensure clean data flow and maximum signal capture
- Design internal tooling and integrations to solve GTM problems at scale
- Work with technical support to design efficient and automated RevOps - Salesforce, Slack, automated customer data insights (you’re not hands on keyboard but you are the strategic direction)
Segmentation
- Build dynamic segmentation models grounded in ICP criteria that power personalized outreach, prioritized pipelines, and targeted campaigns
- Identify expansion signals, churn risk indicators, and whitespace opportunities within existing accounts
- Help Sales focus their account strategy on existing accounts and GTM leadership focus C-level outbound on prospects that matter
What We're Looking For
Must-Haves
- Experience in and deep knowledge of sales methodologies and GTM strategy, this is a strategic role not an operational role
- Proven experience owning or leading ICP development — not just contributing to it
- Hands-on experience with the modern GTM stack (CRM, enrichment tools, sequencing platforms, data warehouses)
- Excellent communicator — you'll be translating complex data insights into clear direction for Sales, Marketing, and leadership
- A bias toward building automation and agentic tools: if you do something twice, you should build a system for it
- Experience with broader revenue tools including: Clay, Apollo, Clearbit, ZoomInfo, or similar enrichment/prospecting platforms, Salesforce and Hubspot for CRM/marketing
- Prior experience at a B2B SaaS company in a high-growth environment
- High comfort level with AI/LLM tooling for GTM use cases and in working with GTM teams to adopt automation and tooling (personalization, scoring, research automation)
Why This Role
You'll have a dotted line to the C-level and real ownership over the strategy and systems that drive revenue — not just maintaining them, but building them from the ground up. If you want a seat at the table where go-to-market decisions get made, this is it.
90 Day Success Plan:
- Win/loss framework
- ICP framework and buying signals/titles
- Outreach priority plan (named accounts and a way to prioritize and segment non-named accounts. Can be a hypothesis to start with and then refine)
- AI quick wins/tech roadmap - how can we be more efficient? What can we automate? (immediate and longer term backlog)
Base annual salary
$200,000—$230,000 USD
Our Guiding Principles
Our products are for nothing if their creators are not fulfilled in their work. We want our employees to flourish at Sureify. We do not fawn over status or titles, instead, we honor effort and intelligence. The best idea wins no matter which colleague proposed it. We do not shortcut our mission with overblown claims or false promises. Sticking to the truth is both a strategy and a principle for us.
Sureify is an Equal Opportunity Employer committed to diversity. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, sex, sexual orientation, gender perception or identity, age, disability, veteran or military status, or any other basis prohibited by law.
If you are a California resident, please be aware Sureify collects personal information from you during the application process, which may include your name, contact details, employment history, and educational background, in accordance with the California Consumer Privacy Act (CCPA). We use this information solely to evaluate your candidacy for employment and may share it with internal hiring personnel as needed.
Originally posted on Himalayas