Social Security Disability Case Manager, Spanish-Speaking
关于 Mindset Care, Inc. Mindset 成立于为精神疾病患者及其护理人员申请社会保障残疾福利提供更好的体验而创建。我们的社会保障残障律师和代表团队通过社会保障管理局帮助数千人获得社会保障残弱保险 (SSDI) 和/或补充安全收入 (SSI) 的艰难过程中。职位概述：我们正在寻找一个专业的和有同情的心态的社会保障残缺索赔案例经理加入我们的团队。理想候选人将负责协助客户申请过程，收集必要的文件，代表客户辩护并确保所有索赔得到精确处理。责任：·从客户那里收集需要的文档和信息来支持他们的索赔。·在整个索赔程序中提供指导和支持。·为客户代言以确保他们的索赔得到准确有效处理。·与社会保障管理局官员沟通以解决可能出现的问题或不一致性。·高电话量。· 保持客户互动的详细记录和索赔状态更新。· 保持最新信息，了解社会保障政策和程序的变化。资格：· 流利地讲西班牙语 · 在社会工作，心理学或相关领域获得学士学位 （最好）. · 与社会安全索赔或类似福利计划一起工作的前经验。·强有力的人际关系和沟通技能。· 对客户同情能力并提供慈悲支持的能力。· 优秀的组织技巧和关注细节。· 熟练使用 Google Suite 和其他相关软件项目。· 独立和作为团队的一部分的工作能力。· 了解社会保障政策和程序 （优先）. 首选资格：· 在远程或虚拟办公环境工作经验。· 知识虚拟电话系统和在线安排软件。日程：· 每周40小时，限额加班福利：· 从前的远程第一政策 · 从一开始起具有很大的责任能力 · 公司内部升级的能力 · 一支创造性，透明的企业家团队被驱动完成我们的使命 原创发布于喜马拉雅山
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About Mindset Care, Inc.
Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits.
Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) and/or Supplemental Security income (SSI) through the Social Security Administration.
Position Overview: We are seeking a dedicated and compassionate Social Security Disability Claims Case Manager to join our team. The ideal candidate will be responsible for assisting clients with the application process, gathering necessary documentation, advocating on behalf of clients, and ensuring that all claims are processed accurately.
Responsibilities:
- Gather required documentation and information from clients to support their claims.
- Provide guidance and support to clients throughout the claims process which can be lengthy.
- Advocate on behalf of clients to ensure that their claims are processed accurately and efficiently.
- Communicate with social security administration officials to resolve any issues or discrepancies that may arise.
- High call volume
- Keep detailed records of client interactions and claim status updates.
- Stay up-to-date on changes to social security policies and procedures.
Qualifications:
- Fluent in Spanish
- Bachelor's degree in social work, psychology, or a related field (preferred).
- Previous experience working with social security claims or similar benefits programs.
- Strong interpersonal and communication skills.
- Ability to empathize with clients and provide compassionate support.
- Excellent organizational skills and attention to detail.
- Proficiency in Google Suite and other relevant software programs.
- Ability to work independently and as part of a team.
- Knowledge of social security policies and procedures (preferred).
Preferred Qualifications:
- Experience working in a remote or virtual office environment.
- Knowledge of virtual phone systems and online scheduling software.
Schedule:
· 40 hours a week, limited overtime
Benefits:
- Remote first policy
- Large responsibility from the start
- The ability to ascend within the company
- A team of creative, transparent entrepreneurs driven to accomplish our mission
Originally posted on Himalayas