Lead Account Manager - North America Markets
职位总结 账户经理是我们组织内的关键角色，主要负责管理和更新已有的客户合同。该职位的核心重点是确保成功地与客户战略一致的扩展活动进行共期。虽然预计升级，但它们可能会适度并遵循领导指令。主要责任 · 续约管理：领导所有分配帐户的续约过程，确保及时和成功的续约。· 共期：与客户的海主管协调续约日期。● 关系管理：○建立新的和维护现有 VP 及以上的关系，在多个层面；EUC,网络，安全与 C-suite ○不断互动，确保对 Citrix 以及客户视野和战略进行了充分理解 ■包括年度执行简报活动 ■包括参加区域行政层次的活动的客户高管 （VP 和以上）· 优惠机会：根据领导指导确定并追求现有的账户内的潜在优惠机会。·谈判：熟练协商合同条款和定价以实现公司和客户双方有利的结果。·合作伙伴管理：愿意与战略合作伙伴有效和主动地合作 ·经验：至少3年的销售和谈判经验，最好是在 B2B 环境中。·沟通：优秀的口头和书面交流技能，具有清晰阐述价值提案和有效谈判的能力。·关系建设：建立和维护与客户和内部利益相关者密切关系的证明能力。·商业知识：对企业驱动因素的强有力的理解以及解决方案与客户需求结合的能力。·结果指导：销售目标和更新目标的实现和超越记录。补偿 对此职位的补偿将基于基本工资加上年度奖励 （公司激励计划或 CIP）.为什么 Citrix?云软件集团提供了一个充满活力的工作环境，带来了专业增长和发展的机会。我们致力于培养创新与合作文化，并为员工提供他们需要的资源和支持才能取得成功。加入我们
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Position Summary
The Account Manager is a critical role within our organization, primarily responsible for managing and renewing existing customer contracts within assigned Named Accounts. The core focus of this position is to ensure successful co-terming of all extension events, aligning with the customer's strategy. While uplifts are expected, they will likely be moderate and guided by leadership directives.
Key Responsibilities
- Renewal Management: Lead the renewal process for all assigned accounts, ensuring timely and successful contract renewals.
- Co-Terming: Strategically align renewal dates with the customer's beachhead.
● Relationship Management:
○ Establish new and maintain existing VP and above relationships at multiple levels; EUC, Networking, Security & C-Suite
○ Continuous interaction with the above, assuring Citrix and customer vision and strategy are well understood
■ Including annual Executive Briefing Events
■ Including customer executives (VP & above) attending regional executive level events
- Upsell Opportunities: Identify and pursue potential upsell opportunities within existing accounts, in alignment with leadership guidance.
- Negotiation: Skillfully negotiate contract terms and pricing to achieve mutually beneficial outcomes for both the company and the customer.
- Partner Management: Willingness to effectively and proactively partner with strategic partners
Qualifications
- Experience: Minimum of 3 years of experience in sales and negotiation, preferably within a B2B environment.
- Communication: Excellent verbal and written communication skills, with the ability to clearly articulate value propositions and negotiate effectively.
- Relationship Building: Proven ability to build and maintain strong relationships with customers and internal stakeholders.
- Business Acumen: Strong understanding of business drivers and the ability to align solutions with customer needs.
- Results Orientation: Demonstrated track record of achieving and exceeding sales targets and renewal goals.
Compensation
Compensation for this role will be based on a base salary plus annual bonus (Corporate Incentive Plan or CIP).
Why Citrix?
Cloud Software Group offers a dynamic and rewarding work environment, with opportunities for professional growth and development. We are committed to fostering a culture of innovation and collaboration, and we provide our employees with the resources and support they need to succeed.
Join Us
If you are passionate about customer success and looking for a challenging and rewarding career opportunity, we encourage you to apply.
About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
Originally posted on Himalayas