IT 与业务支持总监

Company Background

Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide.

As Director of IT & Business Enablement, you'll own the systems, tools, and technology experience that power every team at Censys. Your mandate: make our internal tools fast, reliable, and easy to use — and make sure we're getting maximum leverage out of AI across everything we run. You understand that availability and usability are often in tension, and you know how to balance both without slowing the business down.
You'll own the full lifecycle of our internal technology stack — from endpoint provisioning and SaaS tooling to the adoption, integration, and optimization of AI across our systems. You're the person every employee turns to for equipment and tooling needs, and the person finance turns to for software utilization and budget decisions. You're energized by automating the boring stuff and building systems that act as force multipliers for the company.
Responsibilities

• Own, build, and scale the team and systems supporting Censys's IT infrastructure

• Own company technology needs end-to-end: new hire equipment, IT onboarding, and the tools that keep employees productive

• Hire, mentor, and develop members of the IT team to support evolving needs of our global workforce

• Own the complete endpoint lifecycle: provisioning, application deployment and endpoint patching, and asset retirement

• Manage and administer identity systems that enable access to corporate systems and infrastructure

• Enable secure AI adoption across the company: identify where AI can improve internal tools and workflows, lead integration of AI capabilities into our systems, and continuously optimize existing AI tooling for effectiveness and ROI

• Evaluate, select, and manage the internal tooling and software stack, ensuring the right tools are in place and being used effectively

• Own software and hardware budget planning and vendor management in partnership with finance

• Build and maintain documentation for IT processes, systems, and support workflows

• Develop and deliver internal training on tools and systems to drive adoption

• Other duties as assigned

Skills/Experience you’ll have:

• 10+ years of experience in IT management, systems administration, or technology operations, including 5+ years leading a team

• Proven experience owning endpoint lifecycle management (provisioning, deployment, retirement) at scale, ideally for a fully or hybrid-remote workforce

• Hands-on experience managing a modern SaaS tooling stack (identity/access management, MDM, collaboration tools, etc.) and making build-vs-buy / consolidate-vs-expand decisions

• Demonstrated experience integrating AI tools into business workflows (not just using AI tools personally, but leading adoption across a team or company –e.g., rolling out AI-powered support tools, automating workflows with AI, evaluating AI vendor tooling)

• Experience managing software/hardware budgets and vendor relationships, with the ability to translate technical decisions into cost and ROI terms for finance and leadership

• Strong track record of building documentation, processes, and support systems from scratch

• Excellent cross-functional communication skills, and comfortable being the technical translator between engineering, finance, and non-technical employees

For high cost of living areas in the US (San Francisco / Seattle / NYC), the expected salary range for this position is $200,000 USD - $230,000 USD, plus bonus eligibility and equity.

For all other locations in the US, the expected salary range for this position is $180,000 USD - $220,000 USD, plus bonus eligibility and equity.
For candidates being considered outside of the US, location specific market data will be evaluated and discussed during the interview process.
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 83% and 100% of range. Please discuss your specific work location with your recruiter for more information.
For US Employees: Censys offers a competitive benefits package to employees, including equity, health, dental & vision coverage, retirement with company contribution, parental leave, mental health & wellness benefits, flexible PTO, and a professional development stipend. Censys also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Please see our careers page for more details. For employees located outside of the US, location-specific benefits are available and the information pertaining to those will be provided to you during the interview process.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to your recruiter. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
To ensure the integrity of our hiring process and in attempt to facilitate a more personal connection, we require all candidates to keep their cameras on during video interviews. You may also be required to meet a Censys employee at one point during your process. Additionally, if hired, you will be invited to visit Ann Arbor, Michigan for in-person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with our Censys Privacy Policy.
We value diversity and are committed to creating an inclusive environment for all employees. Censys is an equal opportunity employer.
Note to external recruiters/agencies: We are not currently engaging with third-party agencies for this role and will not accept unsolicited outreach. We kindly ask that you do not submit resumes or candidate profiles to our team.

Identity Verification

As part of our hiring process, all candidates who receive an offer of employment will be asked to complete an identity verification through CLEAR.

California Privacy Rights Notice

Pursuant to the California Consumer Privacy Act (CCPA), we are providing you with notice that we collect personal information from job applicants for business purposes, including evaluating your candidacy for employment, conducting interviews, and, if applicable, completing the hiring process. The categories of information we may collect include identifiers (such as name and contact information), professional or employment-related information (such as work history, education, and references), and other information you provide in your application. We do not sell or share your personal information. For more information on how we use and protect your personal information, and your rights under the CCPA, please refer to our Privacy Policy.

Originally posted on Himalayas