行政助理
Administrative Assistant
我们正在寻找一位高度组织化且积极主动的行政助理加入我们的团队。在此职位中，您将通过管理各种行政任务来支持客户的日常运营，包括数据录入、电子邮件管理、CRM更新、客户入职以及日程安排。理想的候选人应注重细节并能优先处理多项任务。
主要职责
1. 数据管理：
- 创建、维护和更新电子表格。
- 从不同来源提取报告，将数据输入软件系统，并确保准确性。
- 执行定期的数据录入任务，确保数据的一致性和可靠性。
2. 邮件与沟通管理：
- 监控、优先处理并代表团队或部门回复收到的邮件。
- 高效管理邮件通信，确保及时回应查询。
- 根据需要起草并发送专业的邮件给客户、团队成员和其他相关方。
3. CRM管理：
- 在CRM系统中更新和维护客户信息、互动和进展。
- 确保CRM数据及时准确，便于团队查阅。
- 协助与CRM使用和性能相关的报告和跟踪工作。
4. 客户入职协助：
- 支持新客户的入职流程，包括创建登录凭证和发送欢迎邮件等任务。
- 确保客户顺利入职，提供清晰的说明和支持。
5. 日程管理：
- 协调和管理日历，包括安排会议和提醒。
- 协助安排客户会议并协调相关物流。
- 处理会议请求，确保所有相关人员知情并做好准备。
6. 一般行政支持：
- 根据需要协助完成其他行政职责或项目，以支持团队成员和公司目标
技能、知识和专长
• 具有行政助理或类似职位的 proven 经验。
• 熟练使用 Microsoft Office 套件（Excel、Word、PowerPoint）和 Google Workspace。
• 有使用 CRM 系统的经验。
• 强大的组织和时间管理能力，能够同时处理多项任务。
• 注重细节，关注准确性和可靠性。
• 能够保守机密并处理敏感信息。
• 积极主动的态度，具备良好的问题解决能力
查看英文原文
We are seeking a highly organized and proactive Administrative Assistant to join our team. In this role, you will support the day-to-day operations of our client by managing a variety of administrative tasks, including data entry, email management, CRM updates, client onboarding, and scheduling. The ideal candidate will be detail-oriented and able to prioritize multiple tasks.
Key Responsibilities
1. Data Management:
- Create, maintain, and update spreadsheets.
- Pull reports from various sources, enter data into software systems, and ensure accuracy.
- Perform regular data entry tasks and ensure consistency and reliability of data.
2. Email and Communication Management:
- Monitor, prioritize, and respond to incoming emails on behalf of the team or department.
- Manage email correspondence efficiently, ensuring timely responses to inquiries.
- Draft and send professional emails as needed to clients, team members, and other stakeholders.
3. CRM Management:
- Update and maintain CRM system with client information, interactions, and progress.
- Ensure CRM data is up to date and accurate for easy reference by the team.
- Assist with reports and tracking related to CRM usage and performance.
4. Client Onboarding Assistance:
- Support the onboarding process for new clients, including tasks like creating login credentials and sending welcome emails.
- Ensure that clients are successfully onboarded with clear instructions and support throughout the process.
5. Schedule Management:
- Coordinate and manage calendars, including setting appointments, meetings, and reminders.
- Assist in scheduling client meetings and coordinating logistics as needed.
- Handle meeting requests and ensure all parties are informed and prepared.
6. General Administrative Support:
- Assist with any additional administrative duties or projects as needed to support team members and company goals
Skills, Knowledge and Expertise
• Proven experience as an Administrative Assistant or similar role.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace.
• Experience working with CRM systems.
• Strong organizational and time management abilities, with the ability to manage multiple tasks
simultaneously.
• Attention to detail with a focus on accuracy and reliability.
• Ability to maintain confidentiality and handle sensitive information.
• A positive, proactive attitude with strong problem-solving skills.
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- 1,000 PHP De Minimis
- Equipment and software provided
Originally posted on Himalayas