Senior Medical Coding Associate - Customer Insights
加入我们，因为我们致力于创造一个繁荣的生态系统，为所有人提供可访问，高质量和可持续的医疗保健。高级编码合作伙伴 客户见解 我们正在寻找一位高级编码合伙人在 athenahealth 中加入医疗编码团队。在这个角色上，高级编码协会员将负责评估客户准备并确保客户成功采用 AthenaOne 医疗编程服务。高级联络人员需要对医疗保健行业的强有力的了解以及必要的医学编码指导方针，以确保我们的客户实现了改善的结果。athenaOne 医药编码服务。编码员必须是编码原则的专家，并遵守符合我们的工作规范，以确保服务完整性，能够将客户需求转化为流程改进。作为高级联席员，该个人将负责独立管理项目，影响内部和外部利益相关者以确保协调和方向。·分析供应商的文档和审计，以确定客户改善其文件和系统使用的机会领域 ·分析客户配置和与医疗编码工作相关的实践信息，以识别可能导致工作中干扰的缺陷，差异和区域 · 模范持续过程改进的心态，确保我们不断地发展我们的工作以提高效率，结果和支持规模 ·设计优雅解决方案，有利于自动化，预防工作和产品增强而不是人工工作流程 ·通过"利恩六西格马"或其他运营工程技术掌握工作流程设计和分析，考虑对依赖过程的影响并确保工作的连续性 · 确定通过更多或更好的服务扩大客户提供的价值机会(s) 使用你了解客户业务问题 · 自主管理多个复杂项目同时确保适当优先级以满足截止日期 · 创建一个有多观众的项目演示内部利益相关者，领导层和客户 ·
查看英文原文
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Senior Coding Associate – Customer Insights
We are looking for a Senior Coding Associate of Customer Insights to join the Medical Coding team here at athenahealth. In this role, Senior Coding Associate of Customer Insights will be responsible for evaluating customer readiness and ensuring customers successfully adopt the athenaOne Medical Coding Service. The Senior Associate will need a strong understanding of the healthcare industry and medical coding guidelines required to ensure our customers realize improved outcomes on the athenaOne Medical Coding service. This individual must be an analytical thinker, demonstrate strong attention to detail, be organized, communicate effectively with both internal teams and customers, think critically, and be a creative problem solver. The Senior Coding Associate must be an expert in coding principles and adhere to compliant coding standards in your work to ensure the integrity of our service with the ability to translate customer needs into process improvements. As a Senior Associate, this individual will be responsible for managing projects independently and influencing internal and external stakeholders to ensure alignment and direction.
Job Responsibilities
- Analyze provider documentation and audits to identify areas of opportunity for our customers to improve their documentation and system usage
- Analyze customer configurations and practice information relevant to the Medical Coding work to identify gaps, discrepancies, and areas that could cause disruption in the work
- Exemplify a mindset of continuous process improvement to ensure we evolve our work to improve efficiency, outcomes, and support scale
- Design elegant solutions that favor automation, work prevention, and product enhancement over manual workflows
- Master workflow design and analysis through Lean Six Sigma or other operational engineering techniques, considering impact on dependent processes and ensuring continuity of work delivery
- Identify opportunities to expand the value we provide to clients through more or better service(s) using your understanding of customer business problems
- Independently manage multiple complex projects concurrently ensuring appropriate prioritization to meet deadlines
- Create project presentations with multiple audiences in mind – internal stakeholders, leadership, and customers
- Ensure presentations are on-brand, clearly written, informative, providing value to your intended audience, and concisely written as a show of respect for everyone’s time
- Provide support, mentoring, and ongoing education opportunities for new hires and colleagues across Service Integrity, creating content and collateral as needed
- undefined
Typical Qualifications
- Bachelor’s Degree (or commensurate level of professional experience)
- CPC and/or CCS certified from AAPC or AHIMA required
- 3+ years of professional experience in Medical Coding
- Experience working with cross-functional groups and teams to achieve common goals and communicating and presenting to stakeholders
- Experience communicating directly with customers and/or medical providers
- Demonstrated ability to assume sole and independent responsibility for various projects
- Experience implementing computer assisted coding and/or coding automation tools preferred
- CPC and/or CCS certified from AAPC or AHIMA required
- Experience in auditing medical charts for accuracy to support coding decisions and compliance with coding regulations
- Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Outlook, OneNote
- Knowledge of Lean Six Sigma and Agile development methodologies preferred
- SQL experience preferred
Expected Compensation
$66,000 - $112,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision:In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture:Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment:Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
athenahealth.com/careers/equal-opportunity
Originally posted on Himalayas