居家办公-客户服务代表-医疗保健
Work At Home-Customer Service Representative-Healthcare
Sagility 将行业领先的科技与以变革为导向的业务流程管理（BPM）服务，结合数十年的医疗保健领域专业知识，帮助客户更贴近其会员。公司通过临床、个案管理、会员参与、供应商解决方案、支付准确性、理赔成本控制和分析等服务，优化整个会员/患者体验。Sagility 在5个国家拥有超过25,000名员工。
职位名称：
居家办公-认证倡导者职位描述：
在 Sagility 提升你的职业生涯
Sagility 是医疗保健业务流程管理领域的全球领导者，致力于通过创新、运营卓越和富有同理心的服务改善会员和供应商的体验。
成为 S.O.A.R. 团队的一员！
在 Sagility，我们的文化建立在四个核心价值观之上：
S 激发好奇心
我们持续学习、提出问题，寻找更聪明的方法来改善医疗保健运营。
O 一个团队，一个方向
我们跨团队和地域协作，交付有意义的结果。
A 为结果而行动
我们迅速、负责且有目标地行动。
R 以正确的理由行事
我们以诚信行事，始终为会员、供应商及彼此做正确的事。
如果你注重细节、有条理，并准备好在医疗保健运营中成长，这就是你实现有意义职业的机会，每天践行我们的 S.O.A.R. 价值观。
你将负责什么
作为认证倡导者，你将支持医疗供应商的认证和重新认证，确保文件准确并符合监管标准。
主要职责
- 进行供应商资质的原始来源验证（执照、教育背景、专业认证、工作经历）
- 在认证系统中维护准确且最新的供应商记录
- 跟踪执照、认证和医疗责任保险的到期日期
- 准备认证和重新认证文件以供审核和批准
- 与供应商沟通以获取所需文件并解决差异
- 支持审计、认证审查和合规报告
- 确保遵守公司政策和监管标准
- 及时且专业地回应内部和外部的认证查询
- 执行与供应商注册相关的数据录入和行政支持工作
你具备什么条件
必备资格
- 高中毕业或同等学历
- 强烈的注意力
查看英文原文
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Work At Home-Credentialing AdvocateJob Description:
Elevate Your Career with Sagility
Sagility is a global leader in healthcare business process management, dedicated to improving member and provider experience through innovation, operational excellence, and compassionate service.
Become Part of a Team That S.O.A.R.s!
At Sagility, our culture is built on four core values:
S Spark Curiosity
We continuously learn, ask questions, and seek smarter ways to improve healthcare operations.
O One Team, One Direction
We collaborate across teams and geographies to deliver results that matter.
A Action for Results
We move with urgency, accountability, and purpose.
R Right by the Right Purpose
We act with integrity and always do what’s right for members, providers, and each other.
If you are detail-oriented, organized, and ready to grow in healthcare operations, this is your opportunity to build a meaningful career while living our S.O.A.R. values every day.
What You Will Do
As a Credentialing Advocate, you will support the credentialing and recredentialing of healthcare providers, ensuring documentation accuracy and compliance with regulatory standards.
Key Responsibilities
- Conduct primary source verification of provider credentials (licenses, education, board certifications, work history)
- Maintain accurate and up-to-date provider records within credentialing systems
- Track expiration dates for licenses, certifications, and malpractice insurance
- Prepare credentialing and recredentialing files for review and approval
- Communicate with providers to obtain required documentation and resolve discrepancies
- Support audits, accreditation reviews, and compliance reporting
- Ensure adherence to company policies and regulatory standards
- Respond to internal and external credentialing inquiries in a timely and professional manner
- Perform data entry and administrative support related to provider enrollment
What You Bring
Required Qualifications
- High school diploma or equivalent
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Strong written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines
- Ability to maintain confidentiality and handle sensitive information
Preferred Qualifications
- Previous administrative, healthcare operations, or data entry experience in the healthcare environment
- Familiarity with credentialing software or provider databases (MP3, Echo, NOW, CAQH, etc.)
- Basic understanding of healthcare compliance or regulatory requirements
Core Competencies
· Attention to Detail
· Analytical Thinking
· Time Management
· Customer Service Orientation
· Integrity & Confidentiality
· Documentation discipline
- Ability to make compliant decisions under pressure
- Reliability
- Ownership/Accountability
- Compensation & Benefits
- $16.00/hr.-$20.00/hr plus performance-based incentives
- Paid virtual training
- Comprehensive medical, dental, and vision coverage (after 90 days)
- Daily Pay option
- Paid Time Off (PTO)
- 401(k) with employer contribution
- Life Insurance, Short-Term & Long-Term Disability
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Tuition Reimbursement
- Employee wellness and engagement programs
- Career advancement opportunities 90% of our leaders began in entry-level roles
Work Requirements
- Must be 18 years of age or older
- Minimum of 6 months at a single employer (preferably in healthcare or customer service)
- Reliable attendance, including no absences during the first 90 days
- Flexible availability, including weekends if required
- Hardwired internet connection (minimum 25 Mbps download / 10 Mbps upload)
- Secure, private home workspace
At Sagility, we don’t just process credentials; we support healthcare access across the country.
If you’re ready to Spark Curiosity, work as One Team, take Action for Results, and do what’s Right by the Right Purpose, apply today.
Sagility is an Equal Opportunity Employer /Vet
Location:
Work@Home USAUnited States of AmericaOriginally posted on Himalayas