Sr Director Product Management
美国银行 (EZCORP) 是一个不断增长的团队，致力于创造和改变我们今天所知的货币行业。我们相信我们的平台启用贷款和电子商务解决方案将彻底改变我们吸引，参与和服务美国，墨西哥和拉丁美洲各地的客户的能力。现在加入我们，成为一支希望为每个人都提供短期现金机会的团队的一部分！公司：成立于1989年在奥斯，EZCORP 已发展成美国，墨西哥及拉丁美洲领先的货币贷款供应商。我们致力于满足现金和信用限制的消费者的短期现金需求，并为你提供行业领先的客户体验。对于你来说：EZCORP 是一个创新型，有目的的思维公司，创新的和敏捷解决问题是我们 DNA 的一部分，以及竞争性补偿和福利。地址：安大略 市首席产品经理主管担任高级领导职位，向产品管理负责人报告，负责引领战略产品倡议和推动数字产品组织中产品卓越。这一职位为关键面向客户的产品和平台提供了深层次的产品领导，同时建立了产品管理能力，建立了最佳实践，并指导整个组织中的产品团队。高级董事担任执行领导的主要战略伙伴，将业务策略转化为可测量的客户和业务价值的产品愿景和路线图。此职位需要与组织领导平衡实践产品所有权，辅导产品经理，并在团队之间推动一致的产品纪律。· 定义和拥有与 EZCORP 的业务和运营目标一致的多年产品战略。· 将执行优先事项转化为结构化的产品路线图和投资计划。· 在基于客户影响，收入，风险和运营效率的平台上确保一致的优先事项。
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AtEZCORPwe are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.
Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!
The Company:
Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.
What’s in it for you:
Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.
Address:
OntarioThe Sr. Director, Product Manager is a senior leadership role reporting to the Head of Product Management, responsible for leading strategic product initiatives and driving product excellence across the Digital Product organization. This role provides deep product leadership for critical customer-facing products and platforms while building product management capabilities, establishing best practices, and mentoring product teams throughout the organization.
The Sr. Director serves as a key strategic partner to executive leadership, translating business strategy into product vision and roadmaps that deliver measurable customer and business value. This position requires balancing hands-on product ownership with organizational leadership, coaching product managers, and driving consistent product discipline across teams.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Product Strategy & Leadership
- Define and own multi-year product strategy aligned with EZCORP’s business and operating objectives.
- Translate executive priorities into structured product roadmaps and investment plans.
- Ensure consistent prioritization across platforms based on customer impact, revenue, risk, and operational efficiency.
Customer & Business Outcomes
- Champion a customer-centric approach grounded in measurable business outcomes.
- Drive improvements in customer satisfaction, digital adoption, and revenue performance.
- Improve operational efficiency across store and corporate workflows.
- Ensure product performance is measured, reviewed, and continuously improved.
Team Leadership & Development
- Lead and develop senior product leaders, including Directors and Group Product Managers.
- Establish consistent product management standards, governance, and accountability.
- Build leadership depth and succession readiness within the product organization.
- Foster a culture of ownership, transparency, and execution discipline.
Cross-Functional Collaboration
- Partner closely with Operations, IT and Design teams to deliver high-quality products on schedule and on budget
- Collaborate with Marketing to drive product adoption, positioning, and go-to-market strategies
- Work with Operations and Store Experience teams to ensure products meet field team needs and drive operational efficiency
- Engage with Compliance and Legal to ensure regulatory adherence in financial services products
- Build strong relationships with business stakeholders across functions to understand needs, gather requirements, and align priorities
- Lead cross-functional product planning sessions, roadmap reviews, and stakeholder alignment meetings
Product Excellence & Standards
- Establish and drive consistent product management practices, standards, and operating rhythms across the Digital Product organization
- Define and implement product frameworks for discovery, prioritization, roadmapping, and delivery
- Create templates, tools, and resources that enable product teams to work more effectively
- Drive adoption of product analytics, user research, and experimentation capabilities
- Advocate for technical excellence, platform thinking, and reduced technical debt in product decisions
- Champion customer-centric design and accessibility in all Digital products
EDUCATION & EXPERIENCE:
- 15+ years of experience in Product Management, Product Strategy, or Platform Leadership roles.
- 8-10+ years in senior leadership positions (Director / Senior Director or equivalent).
- Demonstrated experience delivering complex products in regulated industries, preferably financial services, lending, payments, or retail finance.
- Proven ability to scale and modernize large, mission-critical platforms.
- Strong cross-functional leadership experience with Engineering, Compliance, Risk, Operations, and Finance.
- Track record of driving execution predictability and measurable business outcomes.
- Exceptional communication and decision-making skills at the executive level.
- Experience with AI-assisted prototyping (Claude Code, Cursor, Figma AI) to create stateful, interactive prototype
- Bachelor's degree in Business, Computer Science, Engineering, Design, or related field required
- MBA or Master's degree strongly preferred
EZCORP is an Equal Opportunity Employer
Originally posted on Himalayas