双语（法语/英语）- 内部销售开发代表
Bilingual (FR/EN) - Inside Sales Development Representative
一些你将要做的事情：
Sales Development Representative（SDR）在客户生命周期的前端扮演关键角色，通过生成合格的销售线索并支持销售效率来推动增长。这个入门级职位适合希望进入B2B销售、客户开发和生命周期管理领域的人士。SDR会与市场部、销售部和客户体验团队紧密合作，负责接收潜在客户、线索分类、评估、分配以及重新激活休眠账户。
具体来说，你将：
- 快速且有条理地响应内部线索：培养、丰富、筛选并进行初步调研。
- 根据准备情况和匹配度将线索分配给合适的销售或成功团队。
- 筛选线索并安排发现会议以支持销售管道。
- 通过外呼电话、邮件和数字渠道识别并参与新的商业机会。
- 管理销售漏斗，并在适当的时候将机会转交给业务发展团队。
- 跟进优先级列表中的休眠账户，完成每日活动目标——外呼电话、实时联系、创建的机会和赢得的账户。
- 通过电话或视频通话重新接触流失/休眠客户，赢回失去的客户。
- 通过准确及时地完成基础账户设置任务来支持新客户的入职。
- 主动审核已分配和未分配的账户，确保关键字段（如邮箱、联系方式、竞争对手情况、员工数量等）完整且最新。
- 识别并标记需要改进的差距或更新内容，以支持更好的细分、个性化和跟进。
一些你需要具备的条件：
· 本科及以上学历或同等工作经验。
· 法语/英语双语能力是必须的。
· 能够提出调研问题，理解痛点并判断匹配度。
· 0–2年销售、客户服务、零售或业务发展经验（最好是在B2B环境中）。
· 在销售或市场部实习或兼职经验是加分项。
· 具有使用CRM系统或线索数据库的经验优先。
· 熟悉外呼电话或处理内部咨询是有帮助的。
体力要求/工作环境：
· 远程办公环境。
一些你将获得的：
· 员工折扣
· 健康和牙科福利
· RRSP/DPSP
· 绩效奖金
· 学习与发展计划
· 以及其他……
查看英文原文
Some of what you will do:
The Sales Development Representative (SDR) plays a critical role at the front end of the customer lifecycle, helping to drive growth by generating qualified pipeline and supporting sales efficiency. This entry-level role is ideal for individuals eager to break into B2B sales, customer development, and lifecycle management. Working closely with Marketing, Sales, and Customer Experience teams, the SDR is responsible for inbound prospecting, lead triage, lead assessment, distribution and reactivating dormant accounts.
Specifically, You Will:
- Responding to inbound leads with speed and structure: nurturing, enriching, qualifying, and conducting basic discovery.
- Assign leads to the appropriate sales or success team based on readiness and fit.
- Qualify leads and schedule discovery meetings to support the sales pipeline.
- Identify and engage new business opportunities through outbound calls, emails, and digital outreach.
- Manages sales funnel and effectively identify opportunities to forward to the Business Development teams where appropriate.
- Follows a prioritized list of dormant accounts, meeting daily activity goals – outbound calls, live contacts, opportunities created and won accounts.
- Engages lapsed/ dormant customers through phone or video call to win back lost customer.
- Support new customer onboarding through accurate and timely completion of basic account setup tasks.
- Conduct proactive audits of assigned and unassigned accounts to ensure critical fields (email, contact info, competitor presence, employee count, etc.) are complete and current.
- Identify and flag gaps or updates needed to support better segmentation, personalization, and follow-up.
Some of what you need:
- Post secondary education or equivalent work experience.
- Bilingualism (FRENCH/ENGLISH) is mandatory.
- Ability to ask discovery questions, understand pain points, and determine fit.
- 0–2 years of experience in sales, customer service, retail, or business development (ideally in a B2B setting).
- Internship or part-time experience in sales or marketing is a plus.
- Experience working with CRM systems or lead databases preferred.
- Familiarity with outbound calling or handling inbound inquiries is helpful.
Physical demands/working conditions:
· Remote Environment.
Some of what you will get:
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...
Originally posted on Himalayas