云解决方案架构师 - GitHub Enterprise(双语英语)
Cloud Solution Architect -GitHub Enterprise (Bilingual English)
职位名称:
云解决方案架构师 - GitHub Enterprise(双语英语)职位描述
我们是Concentrix。智能转型合作伙伴。以解决方案为导向。技术驱动。智能赋能。
全球科技和服务领域的领导者,为当今及未来的最佳品牌提供动力。我们以解决方案为导向,技术驱动,智能赋能。凭借独特数据和洞察力、深厚的行业专业知识以及先进的技术解决方案,我们是推动世界运转的智能转型合作伙伴,帮助公司变得令人耳目一新地简单、互动和交易。我们在70多个国家塑造了改变游戏规则的职业,吸引最优秀的人才。
Concentrix技术产品与服务团队是推动Concentrix转型、数据和技术服务的核心力量。我们整合世界级的数字工程、创意和对人类行为的深刻理解,通过技术驱动和智能赋能的体验来发现并释放价值。我们结合以用户为中心的设计、强大的数据和强大的技术,加速大规模转型。你将置身于世界上最优秀的人才之中,为现代客户体验提供领先的科技和洞察力。在我们的专业服务团队中,你将提供战略咨询、设计、顾问服务、市场调研和客服中心分析,为客户提供见解以改善结果和价值。从而实现我们的愿景。
我们全球的变革者致力于确保每一段关系都卓越非凡。我们自豪地获得诸如“全球最佳工作场所”、“最佳职业成长公司”和“最佳企业文化”等年度奖项。
加入我们,成为这段通往更多机遇和更光明未来旅程的一部分。
概述:
作为云解决方案架构师,你将负责企业级源代码控制和开发者协作平台的设计、优化和现代化,重点在于大规模GitHub Enterprise Server环境。这个职位适合一位经验丰富的架构师,具备深厚的基础设施专业知识、DevOps转型经验,并在构建安全、可靠、高性能的平台方面拥有实际领导能力,这些平台支持全球组织中的数千名开发者。
你将成为值得信赖的技术顾问,与工程、基础设施团队紧密合作,推动技术方案的实施和优化。
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Job Title:
Cloud Solution Architect -GitHub Enterprise (Bilingual English)Job Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
Overview:
As a Cloud Solution Architect, you will lead the design, optimization, and modernization of enterprise-scale source control and developer collaboration platforms, with a strong focus on large-scale GitHub Enterprise Server environments. This role is ideal for a highly experienced architect who brings deep infrastructure expertise, DevOps transformation experience, and hands-on leadership in building secure, resilient, high-performing platforms that support thousands of developers across global organizations.
You will serve as a trusted technical advisor, partnering with engineering, infrastructure, security, and executive stakeholders to deliver scalable architecture, performance optimization, capacity planning, and operational excellence for complex enterprise environments.
Responsibilities
- Design and implement enterprise-grade source control and developer collaboration platforms using GitHub Enterprise Server.
- Create scalable architecture patterns that support global development teams, CI/CD pipelines, software engineering excellence, and developer productivity.
- Develop technical roadmaps for platform modernization, migration, optimization, and long-term scalability.
- Provide architectural governance, technical standards, and best-practice guidance across DevOps and platform engineering teams.
- Lead deployment, configuration, administration, and optimization of GitHub Enterprise Server environments.
- Architect high-availability, disaster recovery, backup, and business continuity solutions for mission-critical developer platforms.
- Design integration strategies across identity, security, monitoring, ticketing, CI/CD, and enterprise infrastructure systems.
- Support complex multi-region and large-scale enterprise implementations, including on-premises environments.
- Perform detailed infrastructure sizing and capacity planning assessments.
- Analyze repository growth, storage consumption, network utilization, system performance trends, and platform usage patterns.
- Develop forecasting models to support future platform growth, infrastructure investment, and organizational expansion.
- Recommend scaling strategies based on utilization data, business demand, and operational requirements.
- Conduct system health assessments and performance reviews across application, database, storage, network, and infrastructure layers.
- Identify performance bottlenecks and implement solutions that improve platform responsiveness, scalability, reliability, and user experience.
- Establish performance baselines, monitoring frameworks, operational KPIs, and continuous improvement practices.
- Provide architectural oversight for Linux-based platform infrastructure.
- Partner with infrastructure, security, and DevOps teams to ensure platform stability, compliance, and operational readiness.
- Design monitoring, observability, automation, and operational excellence frameworks.
- Lead root cause analysis and remediation efforts for critical platform incidents.
- Serve as a trusted advisor to engineering leaders, platform teams, and executive stakeholders.
- Mentor engineers, administrators, and architects on enterprise DevOps platform architecture and best practices.
- Lead technical workshops, architecture reviews, strategic planning sessions, and modernization discussions.
- Drive adoption of modern platform engineering practices that improve developer experience, productivity, and delivery outcomes.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.
- 10–15+ years of experience in enterprise infrastructure, DevOps, cloud, platform engineering, or solution architecture roles.
- 5+ years of deep, hands-on experience with GitHub Enterprise Server.
- Strong experience supporting large-scale, on-premises GitHub deployments.
- Proven expertise in enterprise platform sizing, capacity planning, usage analysis, and growth forecasting.
- Advanced knowledge of performance tuning methodologies and infrastructure optimization.
- Strong experience with: Linux administration, Networking fundamentals, Load balancing technologies, Storage architectures, High availability and disaster recovery design, Security and identity integrations
- Experience supporting environments with thousands of users and large-scale repository footprints.
- Strong ability to communicate complex technical concepts clearly to executive, business, and technical audiences.
- Exceptional stakeholder management, consulting, advisory, and technical leadership skills.
- Experience leading enterprise DevOps transformation initiatives preferred.
- Experience architecting hybrid infrastructure environments preferred.
- Knowledge of software development lifecycle, SDLC, best practices preferred.
- Experience integrating source control platforms with CI/CD ecosystems preferred.
- Familiarity with infrastructure automation and Infrastructure-as-Code solutions preferred.
- Experience with performance diagnostics, observability platforms, and monitoring tools preferred.
- Background supporting global engineering organizations preferred.
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