入组与转介专员
Intake & Referrals Specialist
职位：入案与转介专员
工作时间：美国时间（上午9点-下午5点 EST）
用工类型：全职，远程办公
我们正在寻找一位高度积极的ABA入案与转介专员，该职位需要兼具销售导向和细致入微的工作态度。此职位负责管理并转化通过广告、网站咨询和转介产生的潜在客户，并确保准确收集和记录客户信息。
主要职责：
- 及时跟进大量来自营销活动、转介和网站咨询的潜在客户。
- 与潜在客户建立良好关系，并引导其完成入案流程。
- 清晰准确地收集和记录客户信息。
- 通过电话、短信和电子邮件保持持续沟通。
- 跟踪潜在客户活动，并在CentralReach和CRM系统中更新记录。
- 与内部团队紧密合作，确保新客户顺利入职。
要求
- 有入案、招生、转介或销售经验者优先。
- 具备出色的销售能力和人际关系建立能力，能够自信地与潜在客户交流。
- 优秀的沟通能力，采用愉快、专业且富有同理心的方式。
- 高度有条理，注重细节，具备准确的数据录入技能。
- 有使用CentralReach经验者优先。
- 基础的CRM知识。
- 熟练通过电话、短信和邮件进行沟通。
福利
- 可以适应美国工作时间
- 可居家远程办公
欺诈声明：ReWorks Solutions在招聘过程中永远不会要求支付费用或要求到办公室面谈。所有官方沟通将通过ReWorks Solutions的邮箱发出。请直接与我们的团队核实任何可疑信息。
最初发布于Himalayas
查看英文原文
Position: Intake & Referrals Specialist
Working Hours: US Hours (9am-5pm EST)
Employment Type: Full-Time, Remote Work
We are seeking a highly motivated ABA Intake & Referrals Specialist who is both sales-oriented and detail-oriented. This role is responsible for managing and converting incoming leads generated through advertisements, website inquiries, and referrals while ensuring accurate client information is collected and documented.
Key Responsibilities:
- Follow up promptly with a high volume of incoming leads from marketing campaigns, referrals, and website inquiries.
- Build rapport with prospective clients and guide them through the intake process.
- Collect and document client information clearly and accurately.
- Maintain consistent communication through calls, texts, and emails.
- Track lead activity and update records within CentralReach and CRM systems.
- Work closely with internal teams to ensure a smooth onboarding experience for new clients.
Requirements
- Previous intake, admissions, referrals, or sales experience preferred.
- Strong sales and relationship-building skills with the ability to confidently engage prospective clients.
- Excellent communication skills with a cheerful, professional, and empathetic approach.
- Highly organized with strong attention to detail and accurate data entry skills.
- Experience using CentralReach preferred.
- Basic CRM knowledge.
- Comfortable communicating via phone, text, and email.
Benefits
- Comfortable working U.S. hours
- Remote work from home
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Originally posted on Himalayas