Senior Mainframe Systems Programmer - CICS
职位总结 为 Ensono 主机客户提供与 CICS 有关的高级软件支持和服务。该角色的重点领域 · 对主机 z/OS 客户及时执行客户服务订单 (CSO),因为它们涉及 CICS TS 和相关 OEM 软件产品。·为报告有关 CICSTS 和相关 OEMA 软件产物的问题提供首要支持。·在24 x 7 x 365基础上,并在多个时间区内提供支持。·按照最佳实践和 Ensono 标准 (生产力/可扩展性目的)进行有效安装 OEM 软体产品的程序。· 与其他功能塔的成员合作,通过一个主动行动清单准备客户分区进行定期 (每年大约一次)操作系统升级过程。· 为 CICS TS 和相关 OEM 软件产品提供关键支持 (新客户转型),因为这些服务涉及客户迁移。·协助分配项目经理在新收购客户的迁移中,以便所有技术障碍都能及时解决并不会阻碍过渡期望进展或目标迁移日期。·与灾难恢复服务合作,成功执行与任何特定客户灾难恢复计划相关的任务。·遵守有效管理资源和及时实施的时间表。·遵循 ITSM 变化控制程序 g: ·实施供应商产品具体纠正 (修正)和 ·升级,维护,增强或提供新的选项适用于任何客户中的 z/OS 产品·未定义理想候选人为这一角色带来什么 要求资格有助于确保新员工在安索诺的作用中取得成功。为了获得这个职业机会,你必须满足所有要求的资格。可能符合一些但不是全部的候选人仍然被鼓励申请其他资格。需要的资格 ·学士学位和/或同等工作经验。·在 zSeries (主机)平台上拥有10年以上经验,包括与 CICS TS 和 OEM 产品支持有关的技术经验 (安装和维护). ·对 CICSTS 的能力和使用以及安装和定制 CICS TSI 及相关 OEM 产物以及 CICS TSE 的精密实操了解。·
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Position Summary
Provide premium software support and services to Ensono mainframe clients as they relate to CICS.
Key Areas of Focus for this Role
- Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products.
- Provide primary support for reported problems related to CICS TS and related OEM software products.
- Provide support on 24 x 7 x 365 basis and in multiple time zones.
- Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).
- Work with members of other functional towers in preparing customer partitions for regular (approximately once per year) operating system upgrade process via a checklist of proactive actions.
- Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products.
- Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
- In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans.
- Adhere to a schedule that efficiently manages resources and allows timely implementations.
- Follow ITSM change control procedures g:
- Implementing vendor product specific corrections (“fixes”) and
- Upgrading, maintaining, enhancing or providing new options to applicable z/OS products within any given customer
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What the Ideal Candidate Brings to this RoleRequired Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.
Required Qualifications
- Bachelor’s degree required and/or equivalent work experience.
- 10+ years experience on the zSeries (mainframe) platform including “hands on” technical experience (installation and maintenance of products) related to CICS TS and OEM product support.
- Thorough working knowledge of the capabilities and use of CICS TS and installation and tailoring of CICS TS and as well as CICS TS related OEM products.
- Thorough working knowledge and experience with the use of IBM’s SMP/E.
- Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring.
- Thorough working knowledge of products used to monitor performance of CICS TS regions.
- Self-motivated and able to work independently.
- Must be able to multi-task and work under short deadlines and in high pressure situations.
- Excellent communication skills (written, verbal and presentations)
- Ability to work as part of a team, as well as independently.
Standard Working Hours:
- Shift: 8AM to 5PM Local time
- Oncall, overtime and scheduled weekend work required
Why Ensono?
Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.
Some of our benefits include:
- Unlimited Paid Days Off
- Three health plan options
- 401k with company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
- Paid childbearing and paternal leave
- Education Reimbursement, Student Loan Assistance or 529 College Funding
- Sabbatical leave
- Wellness program
- Flexible work schedule
As of the date of this posting, a good faith estimate of the current pay scale for this role is $85,000 to $148,000 salary, based on a fulltime schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, includean annual bonus plan based on company and individual performanceand an equity grant under our Associate Equity Appreciation Program.Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.If you need accommodation at any point during the application or interview process, please let your recruiter know or email .
Originally posted on Himalayas