开发者关系经理
Developer Relations Manager
我们日常的数字体验正处于实时革命之中。无论是与直播活动同时聊天、接收实时金融信息，还是在在线协作环境中与同事合作——消费者已经将实时数字体验视为标准。在 Ably，我们不仅见证这场革命，更在大规模地推动它。
我们使命的核心是始终以开发者为先。Ably 提供一系列产品，帮助构建、扩展和交付强大的实时数字体验，每天为数百万设备传递数十亿条消息，并支持 Harness、EA、Panasonic 和 HubSpot 等组织。
在 Ably 工作意味着帮助构建将推动和塑造互联网未来的基础设施和技术。我们面前的机会巨大。我们希望你的加入。
### **关于这个职位**
开发者越来越倾向于通过直接评估、同行推荐以及 AI 助手的建议来选择基础设施，而不仅仅依赖搜索排名。我们正在寻找一名开发者关系经理，来建立 Ably 在评估 Ably AI Transport 的开发者群体中的影响力、信任度和可信度。你将隶属于市场团队，与开发者体验和产品团队紧密合作。
这是一个基础性角色；Ably 一段时间内没有专门的开发者关系职能，你将从零开始重建它。你将成为 Ably 内部开发者的代言人，也是 Ably 向开发者传达声音的人：理解真正推动或阻碍采用的因素，并据此塑造我们的社区参与、技术内容和产品讨论。你将利用 AI 加快研究、写作和实验的速度，而且你已经在开发者圈子里拥有可信的声音。在 Ably，你将帮助创造条件，让我们的工程师和产品人员也能做到这一点。
### **日常工作中，你将**
- **成为开发者与 Ably 之间的反馈回路。** 你会与正在评估和使用 Ably AI Transport 的开发者交流——通过社区互动、对话和活动——并将你听到的内容转化为对产品和工程团队明确且具体的输入。例如“LangGraph 社区不断出现重连失败”或“Temporal 抗议在评估中反复出现”这样的信号，会改变我们优先处理的内容以及我们如何描述产品。
- **在 Temporal 社区建立真实的影响力。** 你需要了解 Temporal 开发者的需求，参与他们的讨论，分享 Ably 的价值主张，并通过博客、播客、视频等形式传播相关内容。你还需要与 Temporal 生态系统中的关键人物建立联系，推动 Ably 与 Temporal 的集成和兼容性。
- **创建高质量的技术内容。** 你需要撰写教程、案例研究、技术文章等，帮助开发者更好地理解和使用 Ably AI Transport。这些内容需要深入浅出，既适合初学者，也适合高级开发者。
- **与产品团队紧密合作。** 你需要将开发者反馈整理成清晰的建议，推动产品改进和功能优化。你还需要参与产品路线图的制定，确保 Ably AI Transport 能够满足开发者的真实需求。
- **管理开发者社区。** 你需要维护 Ably 的 GitHub、Slack、Discord 等社区渠道，回答开发者的问题，收集反馈，并促进社区活跃度。你还需要组织线上和线下的开发者活动，如黑客马拉松、技术沙龙等，增强 Ably 的影响力。
- **与营销团队协作。** 你需要与市场团队合作，制定开发者营销策略，提升 Ably 在开发者群体中的知名度和美誉度。你还需要参与品牌建设，确保 Ably 的技术形象与市场定位一致。
查看英文原文
Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event, receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply expect realtime digital experiences as standard. At Ably we’re not just witnessing this revolution, we’re powering it - at scale.
At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of products to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Harness, EA, Panasonic and HubSpot.
Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we’d like your help.
### **About this role**
Developers increasingly choose infrastructure through direct evaluation, peer recommendation, and what AI assistants tell them - not search rankings alone. We're looking for a Developer Relations Manager to build Ably's presence, trust, and credibility with developers evaluating Ably AI Transport. You'll sit within the Marketing team, working closely with Developer Experience and Product.
This is a foundational role; Ably hasn't had a dedicated DevRel function in some time, and you'll be building it back up from the ground. You'll be the voice of the developer inside Ably and the voice of Ably to developers: understanding what's genuinely driving or blocking adoption, and using that to shape our community presence, technical content, and product conversations. You'll use AI to move faster across research, writing, and experimentation, and you already have a credible voice in developer circles. At Ably, you'll help create the conditions for our engineers and product people to build theirs too.
### **Day to day, you will**
- **Be the feedback loop between developers and Ably.** You’ll talk to developers evaluating and using Ably AI Transport - through community engagement, conversations, and events - and turn what you hear into clear, specific input for Product and Engineering. Things like "reconnection failures keep coming up in the LangGraph community" or "the Temporal objection keeps recurring across evaluations" are the kind of signal that changes what we prioritise and how we talk about the product.
- **Build a genuine presence in the Temporal and Vercel communities.** You’ll show up where the right practitioners already gather: contributing real knowledge, engaging in technical debate, building relationships. You’ll also help create the conditions for Ably's engineers and product people to participate authentically alongside you.
- **Turn insight into technical education.** You’ll write guides, and demos that help developers solve real problems with Ably. Content will be specific, honest about failure modes, and written for the senior engineer evaluating Ably for production use.
- **Help improve documentation quality.** You’ll work with the DevEx and AI Transport engineering teams to keep technical content accurate and easy for developers (and AI coding assistants) to use, and flag the gaps that get in the way.
### **What success looks like**
- Clear, specific developer feedback that visibly shapes what Product and Engineering build and prioritise, and in turn helps marketing and commercial teams tune messaging
- A credible, genuinely engaged presence in the Temporal community, growing into Vercel and other framework communities.
- Technical content and demos, grounded in real developer insight, that get shared without prompting and drive self-serve signups.
- Ably showing up accurately when developers ask AI assistants to support technical evaluations and builds.
### **We'd love to talk if you have**
- Previous DevRel, developer marketing, or developer education experience at a developer-first infrastructure company.
- A technical background: you can write real code against an API, read a technical architecture, and hold your own in a conversation with an engineering team.
- Experience engaging directly with developers and turning what you hear into specific, actionable insight that changes what a product or engineering team does next.
- Experience building or growing a developer community, with a clear sense of what makes one healthy versus what makes one large.
- A genuine understanding of how developers evaluate and adopt new tools, including how AI assistants now shape that process.
- A track record of technical writing that developers actually read and share, and a natural inclination to voice your thinking in public (guides, opinions, technical takes). You love putting your work and ideas out there - it's just how you operate, not something a role has to ask of you.
- A point of view on realtime infrastructure and AI development patterns, backed by enough technical depth to hold a credible conversation about where AI Transport's session layer sits relative to orchestration frameworks like Temporal.
- Strong cross-functional instincts; comfortable collaborating across Product, Engineering and commercial teams.
### **Bonus points if you have**
- An existing developer audience: a blog, newsletter, YouTube channel, or social following that's genuinely engaged.
- Direct experience with WebSocket infrastructure, pub/sub, or realtime APIs, or building AI products that need streaming and session management.
### **What’s it like to work at Ably?**
We’re tackling planet-scale problems and our ambitions are a testament to that. You’ll join a successful, deeply motivated and collaborative team that thrives on innovation, experimentation and autonomy. To get a sense of life at Ably, visit our [careers page](ably.com/careers). You can also read about the origins of Ably's core values on [our blog](ably.com/blog/ably-values).
We believe in fostering a culture that's built on inclusivity and mutual respect among all team members, and we recognise that each individual is different and will want to be supported in their role in different ways. We provide a range of perks and benefits to aid folks' development and wellbeing, allowing them to be their best selves and do great work.
- A remote-first and flexible work environment. UK-based teams come together in person once per month in our London hub (next to Old Street) and we get together as a company twice per year. Aside from that, you’re welcome to work wherever suits best for you.
- Equity. We’re a growing start-up and we want all team to members to share in the success of the company through our EMI share options programme.
- Enhanced holiday allowance. Our policy provides Ablyans with 28 days of paid annual leave (27 regular days, plus a day off to enjoy your birthday).
- Enhanced parental leave package, so that you can take the time you need to get to know your new family member, rest and recover.
- Home workstation budget of £500 on joining (and £150 p/a thereafter), so that your home office is set up to serve you well and that you have everything you need to work comfortably.
- Personal learning and development budget of £1000 annually, and 5% L&D time during working hours to focus on improving your skillset.
- Private healthcare with BUPA.
- Medical cash plan to cover a range medical and dental costs.
- Mental wellbeing coaching and counselling from Self Space.
- Monthly wellbeing budget via Juno.
- Life assurance and income protection.
- Access to Tech & Cycle to Work schemes.
- Weekly snack allowance for our end-of-week “Need To Know” meeting.
- A fully-paid one-month sabbatical after five years with Ably.
### **Diversity, Inclusion & Belonging at Ably**
We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity.
_If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an [email](mailto:jobs@ably.com); we’d be more than happy to give you some advice on your application._