Workforce Operations Manager
远程 (英国),每月访问我们的客户的办公室在威尔茨郡/多塞特边境 我们正在寻找一个能够尽快开始的人,所以即时或短时间内可用的候选人特别鼓励申请。关于公司 我们的客户是英国最大的独立心理健康提供商之一,以 ADHD 和自闭症评估成人和儿童而闻名。他们迅速发展并建立了一个专门的功能,让他们加入其全国范围内的自主诊所网络。在这个新创建的角色中,你将领导负责招聘临床人员并确保它们符合合规要求的团队。你将使该过程更快,更顺利地进行,同时保持完全符合的情况。这是一个迅速发展的,高量级环境,优先事项在此速度上会迅速转变,并且你将勃发展。你将所做的一切 ·领导和开发团队领袖和管理人员团队 ·对服务水平和关键标签进行绩效管理 · 使用数据和仪表板来发现问题并推动改进 ·保持内部工作有效,可扩展性和审计准备好 ·你有经验证明在高速增长的大规模业务中领导运营团队 ·你在监管环境中拥有经验 (医疗保健是优势,但不是必不可少)·你对 Excel,报告和仪表板非常自信 ·你简洁而专注于细节。你能得到点和完成事情 你不需要以前运行一个安装或合规功能。在快速移动的监管环境中强大的经营领导力最重要。最初发布在喜马拉雅山
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Remote (UK), with monthly visits to our client's office on the Wiltshire/Dorset border
We’re looking for someone who can start as soon as possible, so candidates who are available immediately or on a short notice period are especially encouraged to apply.
About the company
Our client is one of the UK’s largest independent mental health providers, known for ADHD and autism assessments for adults and children. They’ve grown rapidly and are building a dedicated function to onboard their nationwide network of self-employed clinicians.
The role
In this newly created role, you’ll lead the team responsible for onboarding clinicians and making sure they meet compliance requirements. You’ll make the process faster and smoother for clinicians while keeping it fully compliant. This is a fast-moving, high-volume environment where priorities shift quickly, and you’ll thrive on that pace.
What you’ll do
- Lead and develop a Team Leader and a team of administrators
- Manage performance against service levels and KPIs
- Use data and dashboards to spot issues and drive improvements
- Keep onboarding efficient, scalable and audit-ready
About you
- You have proven experience leading operational teams in a fast-paced, high-volume, growing business
- You have experience in a regulated environment (healthcare is a plus, but not essential)
- You're highly confident with Excel, reporting and dashboards
- You're concise and detail-focused. You get to the point and get things done
You don’t need to have run an onboarding or compliance function before. Strong operational leadership in a fast-moving, regulated environment matters most.
Originally posted on Himalayas