客户经理 - 印第安纳州、密歇根州和俄亥俄州
Account Manager - Indiana, Michigan & Ohio
Symmetrio 正与一家领先的医疗技术公司合作，寻找一位负责印第安纳州、密歇根州和俄亥俄州的客户经理。这为有动力的医疗销售专业人士提供了一个绝佳的机会，加入一个快速发展的商业组织，代表先进的医疗技术、软件解决方案和服务组合。
客户经理将负责所辖客户的商业表现，建立牢固的客户关系，打造并推进健康的销售线索，支持竞争性转换，并在该地区扩大市场份额。
与战略客户总监、销售专家、服务团队和其他内部合作伙伴紧密协作，您将从客户资格审核到商业谈判和成交全程引导机会。此职位适合喜欢复杂医疗销售、具有强烈客户导向并希望在先进的医疗技术组织中成长的人士。
主要职责
- 负责所辖订单和收入目标，同时支持产品和服务的盈利组合。
- 制定符合客户优先事项和预算周期的定制化技术和资本替换计划。
- 从资格审核到提案、商业谈判和成交，主导机会策略。
- 制定竞争性转换和新客户策略，以扩大市场影响力和份额。
- 通过外联、会议、演示、展示和现场访问，与现有和潜在客户建立信任关系。
- 识别客户需求和升级、服务合同、软件解决方案及新产品的机会。
- 通过持续的客户开发、空白市场分析、冷电销和业务拓展活动生成潜在客户。
- 与战略客户领导、销售专家和其他团队成员合作处理复杂机会。
- 准备报价单、提案和支持性销售文档。
- 在 CRM 系统中维护准确的客户、机会、销售线索和预测信息。
- 参与预测、销售线索审查、客户规划和客户成功相关活动。
- 与服务、市场、产品管理、财务和合同管理团队协调，支持客户在整个销售和实施生命周期。
- 保持现有客户群的高留存率，并通过适当的内部渠道解决客户问题。
查看英文原文
Symmetrio is partnering with a leading medical technology company to identify an Account Manager responsible for Indiana, Michigan, and Ohio. This is an excellent opportunity for a motivated healthcare sales professional to join a growing commercial organization and represent a sophisticated portfolio of medical technology, software solutions, and services.
The Account Manager will own the commercial performance of assigned accounts, develop strong customer relationships, build and advance a healthy pipeline, support competitive conversions, and expand market share across the territory.
Working closely with Strategic Account Directors, Sales Specialists, Service teams, and other internal partners, you will guide opportunities from qualification through commercial negotiation and close. This role is well suited for someone who enjoys complex healthcare sales, has a strong customer orientation, and wants the opportunity to grow within a sophisticated medical technology organization.
Key Responsibilities
- Own assigned order and revenue targets while supporting a profitable mix of products and services.
- Develop account-specific technology and capital replacement plans aligned with customer priorities and budgeting cycles.
- Lead opportunity strategy from qualification through proposal, commercial negotiation, and closure.
- Develop competitive conversion and new-account strategies to expand market presence and share.
- Build trusted relationships with existing and prospective customers through outreach, meetings, presentations, demonstrations, and site visits.
- Identify customer needs and opportunities for upgrades, service contracts, software solutions, and new products.
- Generate leads through consistent prospecting, whitespace analysis, cold calling, and business development activities.
- Partner with strategic account leaders, sales specialists, and other team members on complex opportunities.
- Prepare quotations, proposals, and supporting sales documentation.
- Maintain accurate customer, opportunity, pipeline, and forecast information within CRM systems.
- Contribute to forecasting, pipeline reviews, account planning, and customer success activities.
- Coordinate with Service, Marketing, Product Management, Finance, and Contract Administration to support customers throughout the sales and implementation lifecycle.
- Maintain strong retention across the installed base and address customer concerns through appropriate internal channels.
- Represent the company at customer meetings, conferences, trade shows, and other industry events.
Requirements
- Bachelor’s degree in Business, Marketing, Healthcare Administration, Life Sciences, or a related field preferred.
- 2–5 years of successful B2B sales or account management experience, ideally selling medical capital equipment, software, or complex healthcare technology.
- Experience selling to hospitals, health systems, or other complex healthcare organizations.
- Demonstrated ability to develop relationships, generate pipeline, and manage opportunities through a complex sales cycle.
- Strong communication, presentation, and commercial negotiation skills.
- Ability to establish credibility with both clinical and executive-level customers.
- Strong organizational and time-management skills.
- Ability to work independently while collaborating effectively within a matrix organization.
- Proficiency with CRM systems and Microsoft Office.
- Demonstrated initiative, accountability, adaptability, and willingness to learn.
- Ability to travel approximately 50% throughout Indiana, Michigan, and Ohio.
Preferred Experience
- Medical device or healthcare industry experience.
- Experience in oncology, radiation therapy, healthcare IT, medical imaging, or hospital environments.
- Capital equipment sales experience.
- Familiarity with healthcare software and information systems.
- Experience navigating hospital capital budgeting and procurement processes.
Benefits
- Total compensation potential: $200,000–$220,000, including base salary and variable compensation.
- Medical, dental, and vision coverage.
- 401(k) with company contribution.
- Paid vacation and holidays.
- Wellness reimbursement.
- Tuition reimbursement.
- Flexible spending account.
Originally posted on Himalayas