XTN-894D786 | 小企业客户经理
XTN-894D786 | SMALL BUSINESS ACCOUNT EXECUTIVE
我们正在寻找一位积极主动、善于咨询的客户经理加入我们快速发展的销售团队。在此职位中,您将负责管理并拓展基于美国的客户组合,推动收入增长,并为客户创造卓越价值。如果您在一个协作性强、充满活力的环境中茁壮成长,日常工作中重视尽职调查、产品知识和以客户为中心的思维,我们希望您加入我们的团队。
- 在家办公:在完全远程的工作环境中,在自己的家庭办公室高效工作。
- 保障家人健康:享受全面的顶级医疗保障,覆盖您和您的家属。
- 关注心理健康:利用为您和家人设计的全面心理健康项目。
- 放松与探索:享受极具竞争力的休假政策,为您提供充分的时间远离工作。
- 从第一天起就归属感:进入一个深深植根于同理心、多样性和真正包容性的企业文化。
销售执行与管道管理
- 从潜在客户挖掘和发现到谈判和成交,全程负责销售流程。
- 持续达成或超越销售和产品目标。
- 使用CRM工具准确预测销售活动和收入。
- 与管理层战略性合作,识别趋势机会、挑战和解决方案。
客户互动
- 与高管和副总裁级别的 executives 进行高层次的解决方案销售对话。
- 提供有说服力的客户演示、演讲、提案和季度业务回顾(QBR)。
- 通过多线程销售活动,在现有客户中开发新业务并推动扩展/升级销售。
- 及时解决客户问题,必要时向上级汇报。
团队协作与行政事务
- 积极参与“周三客户挖掘日”、团队会议和针对性销售策略(如ZCC升级销售计划)。
- 在CRM中保持客户资料和机会阶段的整洁和更新。
- 分享竞争洞察和最佳实践,提升团队整体表现。
您需要具备的条件
- SaaS/云技术经验:直接销售SaaS、UCaaS、CCaaS或网络会议解决方案的经验。
- 优秀的沟通能力:出色的英语能力,包括口头和书面表达,能够自信地进行日常客户演示和谈判。
- 销售能力:在客户挖掘、客户管理、解决方案销售和升级销售方面有较强技能。
- 技术工具:熟练使用相关技术工具。
查看英文原文
We are looking for a driven, consultative Account Executive to join our fast-growing sales team. In this role, you will manage and expand a portfolio of US-based accounts, drive revenue growth, and deliver exceptional value to our customers. If you thrive in a collaborative, high-energy environment where prospecting discipline, product knowledge, and a customer-first mindset are celebrated daily, we want you on our team.
- Work Where You Work Best: Thrive in a fully remote environment from your own home office.
- Protect Your Loved Ones: Access comprehensive, top-tier healthcare coverage for you and your dependents.
- Prioritize Your Peace: Take advantage of extensive mental wellbeing programs designed for you and your family.
- Unplug and Explore: Enjoy a highly competitive vacation policy that gives you the time you need to disconnect.
- Belong From Day One: Step into a workplace culture deeply rooted in empathy, diversity, and genuine inclusion.
Sales Execution & Pipeline Management
- Own the full sales cycle from prospecting and discovery to negotiation and closing.
- Consistently meet or exceed sales and product objectives.
- Accurately forecast sales activity and revenue using CRM tools.
- Work strategically with management to identify trending opportunities, challenges, and solutions.
Customer Engagement
- Conduct high-level, solution-selling conversations with C-Suite and VP-Level Executives.
- Deliver compelling client demos, presentations, proposals, and Quarterly Business Reviews (QBRs).
- Develop new business and drive expansion/upselling within existing accounts through multi-threaded sales campaigns.
- Resolve client issues promptly, escalating to management when appropriate.
Team Collaboration & Administration
- Actively participate in "Wednesday Prospecting Days," team huddles, and targeted sales plays (e.g., ZCC upsell initiatives).
- Maintain clean, up-to-date account records and opportunity stages in your CRM.
- Share competitive insights and best practices to elevate the collective performance of the team.
What You Bring to the Table
- SaaS/Cloud Expertise: Direct experience selling SaaS, UCaaS, CCaaS, or web conferencing solutions.
- Elite Communication: Exceptional English proficiency, both verbal and written, to confidently handle daily client presentations and negotiations.
- Sales Acumen: Strong skills in prospecting, account management, solution-selling, and upselling.
- Technical Tools: Solid experience with CRM software. Salesforce is highly preferred, but Zoho, HubSpot, or others are acceptable. Comfortable with virtual collaboration platforms.
- The Right Mindset: A self-motivated "hunter" mentality balanced with strong relationship-building skills. Resilient, adaptable, and open to continuous coaching.
What Makes You Stand Out
- You bring specific UCaaS or Contact Center (ZCC) deal experience to the table.
- You have a proven track record working within small business or mid-market segments.
- You are highly proficient in navigating Salesforce for pipeline management and forecasting.
- You are genuinely passionate about technology and communication solutions that help businesses grow.
- Industry Experience: Minimum of 3 years of end-to-end sales experience as an Account Executive specifically in a Technology/SaaS company. (Candidates without a tech industry background will not be considered).
- Target Market: U.S. market experience is absolutely mandatory.
- Track Record: Demonstrated quota achievement (documented proof will be required).
- Additional relevant knowledge or experience related to the above requirements will be considered an advantage.
Originally posted on Himalayas