运营卓越经理 – JKM地区
Operational Excellence Manager – JKM Region
我将负责哪些工作？
作为运营卓越经理，您将按照最高标准执行以下任务：
· 推动与OE 2.0计划一致的区域运营卓越战略。
• 在JKM酒店内建立并监控生产率基准和KPI。
• 确保每周LMS报告的规范性和数据准确性。
• 分析劳动力生产率趋势并提供可操作的见解。
• 与酒店管理层合作，提升排班规范性和劳动力匹配。
• 在各物业中领导和支持时间与动作研究。
• 对运营卓越冠军和酒店团队进行运营卓越工具和方法的培训。
• 在酒店之间识别并分享最佳实践。
• 支持变革管理和持续改进文化。
• 各类临时项目，根据需要完成
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What will I be doing?
As the Operational Excellence Manager, you will be responsible for performing the following tasks to the highest standards:
· Drive regional Operational Excellence strategy aligned with OE 2.0 initiatives.
• Establish and monitor productivity benchmarks and KPIs across JKM hotels.
• Ensure weekly LMS reporting discipline and data accuracy.
• Analyze labor productivity trends and provide actionable insights.
• Collaborate with hotel leadership to improve rostering discipline and labor alignment.
• Lead and support Time & Motion studies across properties.
• Train OE Champions and hotel teams on OE tools and methodologies.
• Identify and share best practices across hotels.
• Support change management and continuous improvement culture.
• Various ad hoc projects as required
Originally posted on Himalayas