实物损坏理赔员
Physical Damage Adjuster
我们做什么
High Definition Vehicle Insurance (HDVI)：科技与保险的结合。HDVI将远程信息处理、软件和数据与商用卡车保险相结合，将运输保险和车队风险管理提升到新的水平。我们的平台为车队提供端到端的解决方案，使他们能够节省成本、降低风险并提高运营效率。我们的客户是中小规模的卡车车队运营商，他们从动态且透明的定价中受益——通过安全驾驶自动降低保费。借助一流的合作伙伴生态系统，HDVI将规模和稳定性与创新结合，革新商用卡车保险领域。
为什么在这里工作
HDVI正在打造一家定义行业的商用车保险公司，面向未来100年。价值500亿美元的商用车行业几十年来没有真正的创新，存在诸多问题，这为HDVI创造了重大机遇。HDVI由前Esurance联合创始人共同创立，其高级管理团队拥有从零到10亿美元以上企业构建创新型保险和物流公司的经验，并在卡车保险领域拥有深厚的专业知识。HDVI得到了领先的物流和出行专注型风险投资公司以及战略投资者的充分资金支持，包括Munich Re、Daimler Trucks和Qualcomm。HDVI团队以价值观为导向、以数据为导向、有雄心，并具有协作精神，拥有保险和物流行业多样化的背景和技能。我们喜欢挑战，致力于构建改善客户生活质量的解决方案。我们提供丰厚的福利，包括员工股票期权、健康、牙科、视力保险、401k、灵活的工作环境和无限带薪假期。
职位简介
作为HDVI的实物损坏理赔员，你将与HDVI的索赔和车队服务团队密切合作。理想的候选人应具备处理商用重型卡车索赔各个方面（包括第三方汽车财产损失、第一方汽车财产损失和货物索赔）的丰富知识。你将负责对内部和外部客户进行索赔解决和战术指导，以实现世界级的索赔结果。实物损坏理赔员是一个初级职位，随着公司的发展，具有高级别的成长潜力。请注意，这是一个远程职位。
你将负责
- 负责处理客户索赔案件，确保符合公司政策和行业标准
- 与客户、维修厂和保险公司沟通，收集必要的信息和文件
- 评估车辆损坏情况，确定赔偿金额和修复方案
- 协助制定和实施索赔处理流程，提高效率和客户满意度
- 与其他部门协作，确保索赔处理的准确性和及时性
- 持续学习和掌握最新的保险法规和行业最佳实践
查看英文原文
What we do
High Definition Vehicle Insurance (HDVI): Technology meets Insurance. HDVI brings telematics, software and data together with commercial trucking insurance, taking transportation insurance and fleet risk management to the next level. Our platform arms fleets with an end-to-end solution that empowers them to save money, mitigate risk, and increase operational efficiencies. Our customers are small to midsize truck fleet operators who benefit from dynamic and transparent pricing – automatically reducing their premiums for safer driving. Leveraging a best-in-class partner ecosystem, HDVI combines magnitude and stability with innovation to revolutionize the commercial trucking insurance space.
Why work here
HDVI is building the industry defining commercial auto insurance company for the next 100 years. The $50 billion commercial auto industry hasn’t seen real innovation for decades and is broken in a number of ways, creating a significant opportunity for HDVI. HDVI is co-founded by a former Esurance co-founder, and has a senior management team with experience building innovative insurance and logistics companies from zero to $1B+ enterprises, and deep expertise in trucking insurance. HDVI is well-funded by leading logistics and mobility-focused venture capital firms and strategic investors including Munich Re, Daimler Trucks and Qualcomm. The HDVI Team is values-driven, data-driven, ambitious, and collaboratively minded with a diverse background of experiences and skills in the insurance and logistics industries. We like challenges and building solutions that improve the quality of life for our customers. We offer generous benefits, including employee stock options, health, dental, vision, 401k, flexible work environment, and unlimited PTO.
About the Role
As an HDVI Physical Damage Adjuster, you will work closely with HDVI’s Claims and Fleet Services Teams. The ideal candidate will have extensive knowledge of handling all aspects of Commercial Heavy Trucking claims inclusive of Third Party Auto Property Damage, First Party Auto Property Damage and Cargo claims. You will be responsible for influencing and providing claim resolution and tactical guidance to both internal and external customers in order to achieve world class claims outcomes. The Physical Damage Adjuster role is an associate level position with senior level growth potential as the company expands. Please note that this is a remote position.
What You'll Do
- Responsible for the handling of all aspects of first and third party Property Damage claims stemming from accidents involving tractor-trailers
- Responsible for the handling of all aspects of Cargo claims
- Be adaptable to various business demands and willing to assist with special claims projects and other duties as assigned
- Participate in regular claims reviews with both internal and external customers
- Maintain current knowledge of insurance contracts and industry trends by proactively maintaining required adjuster license(s)
- Provide technical expertise in response to inquiries from internal and external customers
What You Have
- Experience with analyzing, determining and applying coverage for Commercial Trucking claims
- Ability to work in a rapidly evolving, high-growth environment with the ability to collaborate across and within different levels of the organization
- Excellent communication skills (verbal/written) and strong negotiation skills
- Strong time management, organizational and problem-solving skills
- Ability to adapt, embrace the unknown and shift priorities
- Willingness to look outside your day to day to ensure you keep learning and growing in a startup environment
Preferred Skills
- 1-2 years of Commercial Trucking preferred
- Extensive experience across all technical areas of Commercial Auto inclusive of but not limited to Physical Damage, Auto Liability, First Party Medical / Personal Injury Protection, Motor Truck Cargo and Truckers General Liability
- College Education
- Active Adjusters License - strongly preferred
- Strong analytical, critical thinking, and problem-solving skills
- Proficiency in Google Suite, Snapsheet, Microsoft Office and Adobe Acrobat
- Experience with self-insured retention (SIR), large deductibles and claims involving Independent Owner Operators (IOO)
Benefits
- Competitive salary & stock options - we want our success to be yours too
- Unlimited PTO with 11 paid holidays each year
- Medical, Dental, Vision, Short/Long Term Disability, Basic Life, and AD&D to support you and your well-being
- FSA / HSA programs
- 401(k) retirement plan with company match contribution
- Inclusive Parental Leave policy that supports all parents
- Wednesdays are standing meeting-free, allowing you to focus on deep work without distractions
- Birthday meal reimbursement, because celebrating our employees is part of our company culture
- A remote-friendly environment with the opportunity to participate in periodic in-person team offsites
Originally posted on Himalayas