企业客户经理
Enterprise Account Executive
职位描述
在 FORM，我们正在寻找一位充满活力且注重成果的企业客户经理，能够利用其以往的成功经验和在企业层面开拓和完成新业务机会的业绩记录。你将带来积极主动的心态，运用对企业发展周期的深刻理解，推动增长并完成高价值交易。这是一个与充满活力的团队合作的独特机会，在建立长期关系的同时，为公司快速发展的持续成功做出贡献。
虽然你的主要职责是获取新客户，但你将与跨职能团队（包括销售、市场和客户成功团队）紧密合作，制定并执行将机会转化为成功合作的战略。
职责内容：
- 主动识别并追求新的业务机会，利用现有的人脉和行业知识进入新客户和垂直领域。
- 领导外向销售工作（包括邮件、电话、活动等），提高潜在客户的关注度和兴趣。
- 管理整个销售流程，从初步接触和调研到成交，同时与预销售工程团队和客户经理协作，确保顺利的客户入职。
- 向企业公司的决策者展示和演示我们的软件，将 Form.com 定位为解决他们特定业务需求的变革性解决方案。
- 建立并维护一个强大的销售管道，通过 Salesforce CRM 有效管理机会。
- 与销售、市场和产品团队合作，提供市场洞察、客户反馈和战略建议。
- 持续超额完成销售指标，建立可预测且可重复的销售模型，推动增长。
我们希望你具备：
- 经验丰富、自我驱动的销售专业人士，有在企业软件或 B2B 销售中开拓和完成新业务的成功记录。
- 在复杂销售周期中经验丰富，对高价值交易最有效的销售策略和技巧有扎实的理解。
- 优秀的沟通能力，懂得倾听、发现客户痛点，并为客户量身定制解决方案。
- 高度自律且有动力，能够独立管理时间和优先级——必要时可在非典型的工作时间（如9点到5点之外）工作。
- 能够同时管理较大的客户群，具备良好的组织和协调能力。
查看英文原文
Description
At FORM we’re looking for a dynamic and results-driven Enterprise Account Executive who can leverage their prior success and proven track record in hunting and closing new business opportunities at the enterprise level. You’ll bring a self-starting, proactive mindset to the table, using your deep understanding of enterprise sales cycles to drive growth and close high-value deals. This is a unique opportunity to work alongside an energetic team, building long-lasting relationships while contributing to the ongoing success of our fast-growing company.
While your primary responsibility will be acquiring new customers, you’ll collaborate closely with cross-functional teams, including Sales, Marketing, and Customer Success, to refine and execute strategies that convert opportunities into successful partnerships.
Requirements
What You’ll Do:
- Proactively identify and pursue new business opportunities, leveraging your existing network and industry knowledge to break into new accounts and verticals.
- Lead outbound sales efforts (including emails, calls, campaigns, etc.), driving awareness and interest among prospective customers.
- Manage the entire sales process, from initial outreach and discovery to closing deals, while collaborating with Pre-Sales Engineering and Account Managers to ensure seamless onboarding.
- Present and demo our software to decision-makers at enterprise companies, positioning Form.com as a game-changing solution for their specific business needs.
- Develop and maintain a robust sales pipeline, managing opportunities effectively through Salesforce CRM.
- Collaborate with Sales, Marketing, and Product teams to provide market insights, customer feedback, and strategic recommendations.
- Consistently exceed sales quotas, building a predictable and repeatable sales model that drives growth.
Who You Are:
- A seasoned, self-driven sales professional with a track record of success in hunting and closing new business in enterprise software or B2B sales.
- Experienced in navigating complex sales cycles, with a solid understanding of the sales strategies and tactics that work best for high-value deals.
- A strong communicator who knows how to listen, uncover customer pain points, and craft tailored solutions that meet their needs.
- Highly disciplined and motivated with the ability to manage your time and priorities independently - working outside the typical 9-to-5 schedule when necessary.
- Comfortable managing both a large portfolio of prospects and a pipeline of deals, balancing strategic thinking with tactical execution.
- Well-versed in Salesforce or similar CRM tools, with a deep understanding of sales methodologies such as consultative selling, insight selling, or solution-based selling.
- Eager to continually improve your craft, learning new techniques and methodologies to stay at the top of your game.
- Passionate about contributing to a team-oriented, high-performance culture.
Preferred Qualifications:
- 5+ years selling enterprise software, SaaS, data, analytics, retail technology, or retail execution solutions into CPG manufacturers, retailers, distributors, or merchandising agencies.
- Existing relationships with decision makers across Sales, Commercial Excellence, Retail Execution, Category Management, Shopper Marketing, Field Sales, Revenue Growth Management, or Operations functions within large CPG organizations.
- Prior experience working for a retail execution, image recognition, field force automation, retail analytics, syndicated data, merchandising, or consumer goods technology provider.
- Experience navigating complex enterprise sales cycles involving CPG manufacturers, brokers, merchandising agencies, and retail partners.
- Proven success selling to Fortune 500 CPG companies.
- Experience selling solutions involving Computer Vision, AI, Retail Analytics, Store Audits, Retail Media, Field Execution, or Category Management is highly preferred.
- Familiarity with the retail ecosystem, including syndicated data providers, retail execution platforms, merchandising agencies, and retail technology vendors.
- Ability to develop long-term customer relationships and drive customer success.
- Experience selling recurring revenue-based solutions in a rapidly growing company.
- Excellent presentation and communication skills, with the ability to engage with C-suite executives and key stakeholders.
- Willingness to travel as needed (25%+).
What We Offer:
- Remote-first work environment.
- Generous medical, dental, and vision insurance coverage.
- Company-paid life and disability insurance.
- 401(k) retirement plan available.
- Paid parental leave.
- Flexible vacation policy – take the time you need when you need it.
- Company-provided work equipment.
- Opportunities for internal growth and career development.
Compensation: Base $125,000–$150,000; Target variable $125,000–$150,000 (50/50 split)
On-Target Earnings (OTE): $250,000–$300,000
Exact compensation may vary depending on skills, experience, and location within the United States.
This is a full-time W-2 position. Employment is contingent upon successful completion of standard employment verification (I-9) and background checks. Candidates must be authorized to work in the United States without the need for sponsorship.
Final candidates located in the United States will be required to undergo a criminal background check through Checkr. Any background check will be conducted in compliance with applicable laws and regulations.
Originally posted on Himalayas