Quality Assurance Specialist
概述 认证质量保证专家在确保诊所认证文件符合客户标准之前的关键作用。该职能可以通过审查文档，跟踪质量趋势和提供可操作反来支持内部和外部登录团队。专家将成为推动准确性，合规性和及时完成文件的关键伙伴，最终帮助一个无的临床医生登录经验。责任 ·审查，批准或拒绝 TCoD 系统中提交的认证资产 （例如：Crediting Assets）确保交易转移到适当的状态 (PCC) ·根据具体设施协议验证文件的准确性和完整性·与登录专家直接沟通 （内部和外部）,并提供明确，简洁的说明以及任何被拒绝的文档的合理理由。确认交易已被标记为准备好开始；通过追踪拒绝文档的趋势和识别共同问题，不断改善努力；根据业务需求协助各种项目；资格；40-50wpm 打字能力；在客户服务环境中工作经验；强大的团队参与者和与团队内部及外部合作的能力；强大的计算机技能；多任务能力；伟大组织技巧；密切关注细节；能够满足截止日期；能管理大量而增加的工作负载；优秀沟通和语法技能 ·积极态度和友好的行为。薪酬范围 USD $22.50 - USD $26.50 /Hr.最初发布在喜马拉雅地区
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Overview
The Credentialing Quality Assurance Specialist plays a critical role in ensuring cliniciancredentialing files meet client standards prior to clearance. This role may support both internaland external onboarding teams by reviewing documentation, tracking quality trends, andproviding actionable feedback. The specialist will serve as a key partner in driving accuracy,compliance, and timely file completion, ultimately supporting a seamless clinician onboardingexperience.
Responsibilities
- Review, approve, or deny credentialing assets submitted in the TCoD system (e.g. licenses, certifications, background reports, etc.)· Ensure deal is moved to appropriate status (PCC)· Validate accuracy and completeness of documents based on facility-specific protocols· Communicate directly with Onboarding Specialists (internal and external) with clear, concise notes and rationale for any denied documentation· Ensure timely follow-up on corrected and resubmitted documents· Monitor and review suppressed items for accuracy· Monitor and review At-Risk asset documentation to ensure process was followed appropriately· Approve Pending OK items when appropriate· Communicate audit completion to Onboarding Specialists once file reviews are finalized, ensuring timely feedback and corrective actions· Confirm deal has been marked as ready to start appropriately· Contribute to continuous improvement efforts by tracking trends in denied documentation and identifying common issues· Assist with various projects based on business needs
Qualifications
- Ability to type 40-50 wpm· Experience working in a customer service environment· Strong team player and ability to work with others within and outside of team· Strong computer skills· Ability to multi-task· Great organizational skills· Close attention to detail· Able to meet deadlines· Able to manage a large and increasing workload· Excellent communication and grammatical skills
- Positive attitude and friendly demeanor
Pay Range
USD $22.50 - USD $26.50 /Hr.Originally posted on Himalayas