旅行协调员
Travel Coordinator
职位描述：
True Up Companies 是一家致力于为员工提供卓越差旅解决方案的领先机构。我们在所有差旅协调方面都注重效率、成本效益和优质服务。
差旅协调员负责协调和管理多个工地的商业建筑项目员工差旅。该职位确保差旅安排高效、经济，并符合项目需求，同时保持准确的记录和与员工及管理层的清晰沟通。差旅协调员是差旅物流的主要联系人，并为非工作时间的差旅问题提供定期支持。
职责与任务
- 为员工预订前往和离开工地的差旅，包括航班、酒店、租车和地面交通。
- 协调多人一同出行的差旅安排，确保一致性和成本效率。
- 根据项目变更、时间表更新或运营需求调整差旅计划。
- 确保所有预订符合公司差旅政策和项目要求。
- 与员工、主管和管理团队清晰传达差旅详情。
- 作为差旅相关问题、变更或问题的主要联系人。
- 与运营、项目管理和现场领导协调，预判差旅需求。
- 确保行程和期望的准确及时传达。
- 维护和更新租赁跟踪表，反映当前的租赁和分配情况。
- 监控差旅成本并寻找更具成本效益的预订机会。
- 在 QuickBooks 中将员工分配到正确的工地。
- 在系统中保持差旅、住宿和工地记录的准确性。
- 支持与差旅和住宿费用相关的报告和对账。
- 参与轮班值班，每次负责一个周末的非办公时间差旅问题。
- 处理紧急差旅相关事务并根据需要进行升级。
- 提供及时的解决方案或协调，以减少员工的不便。
资格与技能
- 具有差旅协调或相关工作的实际经验，熟悉差旅预订系统和流程。
- 有预订和管理员工差旅的经验。
- 具备良好的组织和沟通能力。
- 熟练使用 Microsoft Office 应用程序。
查看英文原文
Job Description:
True Up Companies is a leading organization committed to providing exceptional travel solutions for our employees. We prioritize efficiency, cost-effectiveness, and exceptional service in all aspects of our travel coordination.
The Travel Coordinator is responsible for coordinating and administering employee travel for commercial construction projects across multiple job sites. This role ensures travel is scheduled efficiently, cost-effectively, and in alignment with project needs while maintaining accurate records and clear communication with employees and management. The Travel Coordinator serves as a central point of contact for travel logistics and provides scheduled after-hours support for travel-related issues.
Duties & Responsibilities
- Book employee travel to and from project sites, including flights, hotels, rental vehicles, and ground transportation.
- Coordinate travel arrangements for multiple employees traveling together to ensure alignment and cost efficiency.
- Adjust travel plans as needed due to project changes, schedule updates, or operational needs.
- Ensure all bookings comply with company travel policies and project requirements.
- Communicate travel details clearly with employees, supervisors, and management teams.
- Serve as the primary point of contact for travel-related questions, changes, or issues.
- Coordinate with Operations, Project Management, and Field Leadership to anticipate travel needs.
- Ensure accurate and timely dissemination of itineraries and expectations.
- Maintain and update a rental tracking sheet to reflect current rentals and assignments.
- Monitor travel costs and identify opportunities for cost-effective booking.
- Assign employees to the correct worksites in QuickBooks.
- Maintain accurate travel, lodging, and worksite records across systems.
- Support reporting and reconciliation related to travel and lodging expenses.
- Participate in an on-call rotation, covering one weekend at a time for non-office-hour travel issues.
- Respond to urgent travel-related matters and escalate as necessary.
- Provide timely resolutions or coordination to minimize employee disruption.
Qualifications & Skills
- Proven experience in travel coordination or related roles, with a strong understanding of travel booking systems and procedures.
- Experience booking and managing employee travel.
- Strong organizational and communication skills.
- Proficiency in Microsoft Office applications.
- Ability to manage multiple priorities and shifting deadlines.
- Ability to work efficiently under pressure and adapt to changing priorities in a fast-paced environment.
- Familiarity with travel policies and vendor agreements, with a commitment to maintaining compliance and integrity.
Competencies
- Travel Coordination & Logistics: Effectively plans and coordinates travel for multiple employees across job sites.
- Cost Awareness & Fiscal Responsibility: Demonstrates sound judgment when booking travel to balance operational needs and cost control.
- Communication: Communicates clearly and professionally with field employees and management teams.
- Attention to Detail: Accurately inputs and reconciles data across Workday, QuickBooks, and tracking tools.
- Time Management & Organization: Manages multiple travel requests and deadlines in a fast-paced environment.
- Problem-Solving: Responds effectively to unexpected travel issues, schedule changes, or after-hours emergencies.
- Technical Proficiency: Demonstrates proficiency in Workday, QuickBooks, and Microsoft Office (especially Excel).
- Adaptability: Adjusts priorities in response to changing project demands.
True Up is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Originally posted on Himalayas