行政协调员
Administrative Coordinator
我们正在寻找一位技能娴熟且有条理的行政协调员加入我们的团队，为运营提供必要的支持。该职位需要一位注重细节、沟通能力和时间管理能力出色的候选人。理想的候选人应能高效且有效地管理各种行政任务。
主要职责
邮件管理：
- 及时监控并回复邮件，优先处理信息，并标记重要邮件以便关注。
- 整理和维护邮件文件夹，确保信息正确归档以便快速访问。
日历管理：
- 为团队成员安排和协调会议、活动及事件，使用日历软件高效管理日程。
- 发送提醒和确认信息，确保参与并减少冲突。
处理语音邮件：
- 及时获取并回复语音邮件，将紧急信息转发给相关人员。
- 维护一个有序的系统来跟踪和跟进语音邮件沟通。
安排预约：
- 协助安排与客户、潜在客户和合作伙伴的预约和咨询，协调各方时间。
- 向所有相关方传达预约详情和确认信息。
发送每日和月度报告：
- 汇总并分发每日和月度报告，总结关键指标、活动和成果。
- 确保报告准确、格式良好，并按时提交给相关方。
管理并更新客户线索跟踪表格：
- 维护客户线索跟踪表格，录入新线索，更新状态变化，并记录相关信息。
- 定期审查和分析客户线索数据，识别趋势和优化机会。
每周订购办公用品：
- 每周协调采购办公用品和其他必要物品，确保库存充足并及时送达。
费用报销：
- 协助团队成员准备和提交费用报销单，审核收据和文件以确保准确性和符合公司政策。
录入每周工时表：
- 收集并处理团队成员的每周工时表，准确记录工作时间和相关请假请求。
为贷款专员（LO）创建房地产经纪人列表：
- 为贷款专员生成和更新房地产经纪人列表，为其提供准确且相关的信息
查看英文原文
We are seeking a skilled and organized Administrative Coordinator to join our team and provide essential support to our operations. This role requires a detail-oriented individual with strong communication and time management skills. The ideal candidate will be proficient in managing various administrative tasks efficiently and effectively.
Key Responsibilities
Email Management:
- Monitor and respond to emails promptly, prioritizing messages and flagging important correspondence for attention.
- Organize and maintain email folders, ensuring that messages are appropriately archived for easy access.
Calendar Management:
- Schedule and coordinate appointments, meetings, and events for team members, utilizing calendar software to manage schedules efficiently.
- Send reminders and confirmations for appointments to ensure attendance and minimize conflicts.
Managing Voicemails:
- Retrieve and respond to voicemail messages in a timely manner, forwarding urgent messages to the appropriate recipients.
- Maintain an organized system for tracking and following up on voicemail communications.
Setting Appointments:
- Assist in scheduling appointments and consultations with clients, prospects, and partners, coordinating availability between parties.
- Communicate appointment details and confirmations to all relevant stakeholders.
Send Daily and Monthly Reports:
- Compile and distribute daily and monthly reports summarizing key metrics, activities, and achievements.
- Ensure reports are accurate, well-presented, and delivered on schedule to relevant stakeholders.
Manage and Update Lead Tracking Spreadsheets:
- Maintain lead tracking spreadsheets, entering new leads, updating status changes, and recording relevant information.
- Regularly review and analyze lead data to identify trends and opportunities for optimization.
Order Weekly Office Items:
- Coordinate the procurement of office supplies and other essential items on a weekly basis, ensuring adequate stock levels and timely delivery.
Expense Reports:
- Assist team members in preparing and submitting expense reports, reviewing receipts and documentation for accuracy and compliance with company policies.
Entering Weekly Timecards:
- Collect and process weekly timecards from team members, accurately recording hours worked and any relevant time-off requests.
Create Realtor Lists for LO’s:
- Generate and update lists of realtors for Loan Officers (LOs), providing them with accurate and relevant contact information.
Create a Monthly PTO Calendar:
- Develop and maintain a monthly calendar to track and manage employee Paid Time Off (PTO) requests and availability.
Manage the Team's CRM:
- Oversee the Customer Relationship Management (CRM) system, ensuring data accuracy, organization, and regular updates.
Skills, Knowledge, and Expertise
- Proven experience in an administrative or coordinator role, preferably in a fast-paced environment.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and calendar management software.
- Attention to detail and accuracy in data entry and record-keeping.
- Ability to work independently with minimal supervision and collaborate effectively within a team environment.
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- In-depth training for career growth
- Great Company Culture and HR experience
- 1,000 PHP De Minimis
- Equipment and software provided
Originally posted on Himalayas