招聘负责人
Recruitment Lead
招聘负责人是一个监督级别职位，负责平衡实际的端到端招聘执行、直接客户管理以及正式的人事监督。该职位在高级个人贡献者和完整管理层之间起到桥梁作用，需要强大的领导力纪律，以指导一个小规模的招聘团队实现生产力和质量目标。
关键职责
1. 运营卓越（OX）
- 团队监督：带领一个执行单元，确保所有招聘活动达到质量和时间标准。
- 执行领导：亲自完成高级或高影响力职位的端到端招聘。
- 合规与治理：确保团队遵守招聘标准、数据隐私和操作流程。
2. 客户与用户体验（CX）
- 客户管理：作为指定客户的首要联系人，管理期望和交付报告。
- 服务质量：监控并保持客户和候选人的高满意度。
3. 人员体验（PX）
- 直接监督：管理初级招聘人员的日常出勤、行为和绩效。
- 指导：定期进行反馈会议，推动团队能力和专业成长。
4. 发展体验（DX）
- 领导力精通：积极发展管理技能，了解招聘行业的最新趋势。
- 准备就绪：为向高级顾问职位晋升做好准备。
经验与资格
- 经验：6-8年的招聘经验，有客户管理或团队领导职位的成功经验。
- 教育：需要本科学位。
- 能力：强的人事管理能力、专业判断力、客户沟通技巧和高度责任感。
最初发布于喜马拉雅山
查看英文原文
The Recruitment Lead is a supervisory-level position responsible for balancing hands-on end-to-end recruitment delivery, direct client management, and formal people supervision. This role serves as the bridge between senior individual contribution and full management, requiring strong leadership discipline to guide a small team of recruiters toward productivity and quality targets.
Key Accountabilities
1. Operational Excellence (OX)
- Team Supervision: Lead a delivery unit to ensure all recruitment activities meet quality and timeline standards.
- Delivery Leadership: Personally execute end-to-end recruitment for senior or high-impact roles.
- Compliance & Governance: Ensure team-wide adherence to recruitment standards, data privacy, and operational workflows.
2. Client & Customer Experience (CX)
- Account Management: Serve as the primary point of contact for assigned clients, managing expectations and delivery reporting.
- Service Quality: Monitor and maintain high levels of client and candidate satisfaction.
3. People Experience (PX)
- Direct Supervision: Manage the daily attendance, conduct, and performance of junior recruiters.
- Coaching: Conduct regular feedback sessions to drive team capability and professional growth.
4. Development Experience (DX)
- Leadership Mastery: Actively develop management skills and stay current on recruitment industry trends.
- Readiness: Prepare for progression toward Managing Consultant roles.
Experience and Qualifications
- Experience: 6-8 years of recruitment experience, with proven success in client management or team lead roles.
- Education: Bachelor’s degree required.
- Competencies: Strong people management, professional judgment, client-facing diplomacy, and high accountability.
Originally posted on Himalayas