Technical Writer
**关于工作：** 我们正在寻找技术作家/文档工程师。这项工作涉及编写我们几个产品的技术文件，包括使用网页 UI 的产品的最终用户说明，安装我们的 SDK （以多种语言）的开发人员集成说明以及 REST API 应用程序的 API 文档和所有中间内容。我们采用了 doc-as-code 方法，所以你将大部分时间花在 Git 存储库里托管的 Markdown 或 MDX 上，作为 Docusaurus 网站。你还将深入了解我们的 CI 运营，在需要时编写内部文档，参与产品开发讨论并为用户辩护。同样，有时候你会构建工具，并且经常执行你正在记录的项目，例如偶尔将 SDK 代码集成到假应用程序中，以便你可以通过最终用户 （开发人员）所经历的步骤。你将频繁采访开发者和产品管理员以及支持和解决方案工程师。你可能每周举行一次至三次会议，大部分工作都是无同步的。你将在发布期限的限制范围内运作，因此个人时间管理很重要。技术编写团队目前是一个团队，所以这项工作将涉及对大量文档的所有权。这一角色是扩展而不是后备。有大量的后续集以及你将参与塑造的文档路线图。对于产品和现有的文档的概述，请参阅 [docs.microblink.com]http://docs. microblink. com). **我们正在寻找的是：**你理想情况下要么是一位软件技术作家，或者一个已经撰写了文档并喜欢的软件工程师。其他好背景是支持工程师写文档，解决方案工程师写了文档...你得到了图片。在你的职业生活中，你已经写下了一些东西并向别人澄清了事情，并且你喜欢这个过程。你也努力让文档变得很好的，而不仅仅是一个必要的邪恶。写博客是一种良好的但可选信号 （博客不需要谈到技术或技术）.我们正在寻找好的技术技能，好的编写能力和高代理权。从事物质的技术方面来看，你应该能够至少编码一点，并且能阅读各种语言中的代码。
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**About the job:**
We’re looking for a technical writer / documentation engineer.
This job involves writing technical documentation for several of our products, and this includes instructions for end users using products with a web UI, integration instructions for developers installing our SDKs (in numerous languages), as well as API documentation for our REST APIs, and everything in between.
We use a docs-as-code approach, so you’ll spend most of your time writing Markdown or MDX, hosted in a Git repository, served as a Docusaurus website.
You’ll also dive into our CI operations, write internal documentation when needed, participate in discussions around product development, and advocate for our users. Similarly, you’ll sometimes build tools, and you’ll frequently run the projects that you’re documenting, for example you’ll occasionally integrate SDK code into a mock app just so that you can go through the steps that the end user (developer) would be going through.
You’ll frequently interview developers and product managers, as well as support and solutions engineers. You’ll have maybe one to three meetings a week, and most work is async. You’ll operate within the constraints of release deadlines, so good personal time management is important.
The technical writing team is currently a team of one, so this job would involve taking ownership of a large portion of the documentation. This role is an expansion, not a backfill. There is a large backlog as well as a docs roadmap that you’ll take part in shaping.
For an overview of how the products and existing docs look, see [docs.microblink.com](http://docs.microblink.com).
**What we’re looking for:**
You are ideally either a technical writer in software, or a software engineer who has written documentation and liked it. Some other good backgrounds would be support engineer who has written documentation, solutions engineer who has written documentation… you get the picture. You have, in your professional life, written things down and made things clear for others, and you enjoyed this process. You also put in care to make the documentation good, not just a necessary evil. Having written a blog is a good but optional signal (the blog doesn’t need to be about techwriting or tech at all).
We’re looking for good technical skills, good writing skills, and high agency.
On the technical side of things, you should be able to code at least a little bit, and be able to read code in various languages. You’d primarily be reading Typescript, Kotlin, Swift, .NET and C++. You don’t need to have worked directly with these languages, but it helps if you’ve worked with programming languages in general before and you can find your way around a codebase.
Must-have skills, due to the nature of the job:
- Git: you must have at least a basic working knowledge, and here we also include Git-based workflows on GitHub.
_Some command line, ideally a Linux or *nix one like Bash; you need to understand at least the basic operations, how to SSH into stuff, how to change directories, manage permissions, and so on._
On the writing side of things, we’re looking for someone who cares deeply about clarity and helping the reader. Your prime directive is to make things as easy to understand as possible, and to allow the users of our products to integrate them easily. This means switching between writing and editing, and cutting out as much noise as possible. Pull requests that are more red than green are good. We also expect you to extensively use AI for research and prototyping, without introducing slop into the docs.
On the high agency side of things: as this is a diverse, wide role, you should be able to look at your work comprehensively, holistically, and discern what makes sense, and what doesn’t. You should be able to advocate for doing _what makes sense_ without having been told so. Frequently this will mean chasing someone who has the piece of information that you need, or doing investigative work in random git branches to find out when a change was introduced, or something else entirely.
**Logistics**
This is a full-time remote position, open to candidates in Europe.
**Application process**
The process usually takes three to four weeks in total. It involves the following steps:
1. Screening call
2. Take-home assignment
3. Technical interview
4. Interview with leadership
**A little bit about us:**
Microblink is the Identity Intelligence OS that establishes Know Your Actor: control over people and agents, how risk is assessed, and how decisions are made across digital journeys. Built for an adversarial AI era, Microblink replaces static verification with continuous identity control. As the only solution spanning IDs, biometrics, and payment cards, Microblink delivers a real-time command center where signals, policies, and decisioning can be calibrated with granular precision. Companies use Microblink to adapt faster than fraud, optimize outcomes over time, and enforce trust at scale across onboarding, authentication, and every moment in between. In 2025, Microblink processed 2.9 billion identities across 195+ countries. Its proprietary Fraud Lab generates 100,000+ images monthly for training and testing models, achieving 100% deepfake detection in DHS-powered testing.
**How can you join us?**
If this role intrigues you, do not hesitate to hit the apply button and send us your resume. We are excited to meet talented people even if you don’t feel that you match 100% of the requirements. So don’t let that discourage you, get in touch with us and we promise to get back to you.
_Microblink LLC is an equal opportunity employer committed to diversity and inclusion in the workplace. This policy applies to all employment practices within our organization, from hiring to the end of your business relationship with us. Accordingly, this job advertisement is equally applicable to all people and Microblink will make a hiring decision based solely on qualifications, merit, and business needs. We prohibit discrimination of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws, as well as our internal policies and culture._
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